Ryder & Dutton Estate Agents Reviews 3,208

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, warmth, and helpfulness throughout the entire process of buying or selling a home. Consumers highlight the team's ability to manage questions and requests appropriately, with a "can-do" attitude that instills confidence. People appreciate the clear and honest communication provided at every step, making the moving process smooth and straightforward. The high level of service extends to various aspects, including property management and sales. Reviewers specifically commend the company's ethics and the value they provide for the money. Consumers express satisfaction with the responsiveness and proactive approach of the staff, who go above and beyond to keep clients informed and supported. The company's dedication to ensuring a positive and stress-free experience is a recurring theme in the feedback.

Based on these reviews

Rated 5 out of 5 stars

The team kept us informed of how our home our purchasing was progressing, were patient and understanding with our queries, and during the negotiations. We've now completed on our first home,... See more

Rated 5 out of 5 stars

Ada, took over our case when someone in the Halifax office left and she was nothing but brilliant. Was constantly on the case to ensure that all parties communicated well, this house sale/purchas... See more

Rated 5 out of 5 stars

Regular communication from the team, Michaela, Jade and Oliver. If It wasn't for Michaela we would have stopped the sale and purchase, she was open and honest and persevered in a long drawn-out out... See more

Rated 5 out of 5 stars

The team at Ryder Dutton were outstanding. They were on a mission to sell my house. My first line contact, Kirsten Woodhead, guided me every step of the way and provided helpful information so we chos... See more

Rated 5 out of 5 stars

I recently bought an house and Ada was the representative for the seller. Ada was superb from start to finish, even during some difficult times in a process that lasted 9 months. She had a wealth of k... See more

Rated 5 out of 5 stars
Verified

We recently bought a house through Ryder and Dutton and the Royton office staff were so helpful! The purchase wasn’t straight forward but the staff were always helpful and supportive during a very str... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Laura and Leanne from Slaithwaite Ryder & Dutton. You gave me great advice, were warm, professional and supportive. Having failed to sell my Victorian property with anot... See more

Company replied

Rated 5 out of 5 stars

Kirsten has been an absolute star throughout the process. She has gone above and beyond, chasing and calling all parties constantly, in order to keep things moving. She is so proactive in getting thin... See more

Rated 5 out of 5 stars
Verified

All the team at Royton especially Michaela were always helpful and available…..as were Emmy and Jenny at the final push stage….you guys are good at what you do….many thanks to each and everyone of you... See more

Company replied

Rated 5 out of 5 stars

Jamie Clayton, our sales negotiator has been outstanding from the moment we put our house on the market until the moment we moved out. His attentiveness and responsiveness was amazing and we felt full... See more

Rated 5 out of 5 stars

Since Sarah Green became the designated property manager for a rental of mine I have enjoyed exemplary service from Ryder & Dutton. If Sarah is not available she can be relied upon to get back to me v... See more

Company replied

Rated 5 out of 5 stars

Michaela and Jade did a great job of coordinating our buying experience. They were fantastic at chasing solicitors on both sides and were only ever a phone call away if we needed advice on any part o... See more

Rated 5 out of 5 stars

Tom at the Heywood branch has been amazing. Constantly chasing and keeping myself and the rest of the chain updated. Went above and beyond. Nothing was too much trouble. Tom gave genuine care and supp... See more

Company replied

Rated 5 out of 5 stars

When I first searched for an estate agent to help me sell my first property in Manchester, Ryder & Dutton looked the most professional and now that the sale is complete I think I can humble brag th... See more

Rated 5 out of 5 stars

I’ve been with Ryder Dutton for years and they will always go out of there way with anything especially Michaela, Jade and Oliver who’ve made it so easy thanks so much

Rated 5 out of 5 stars

Michaela, Jade and Amber at Royton were fantastic, took us through every step clearly and honestly and with a personal and professional touch. We did everything through Ryder and Dutton and would do i... See more

Company replied

Rated 5 out of 5 stars

I have been using Ryder and Dutton for several years now to buy my properties and also to rent my property out. This time Paul Caffery dealt with my rental and have to say his professionalism a... See more

Company replied

Rated 5 out of 5 stars

Ryder & Dutton are a friendly caring estate agent with amazing staff Michaela, Jade & Jenny. There made the process of buying easy & they would regularly check in with me to see if I was doing ok &... See more

Company replied

Rated 5 out of 5 stars

just would like to say a massive thanks to ryder and dutton rawtenstall branch sarah green and the team have been absolutely amazing they got me in my new place so soon completed everythi... See more

Company replied

Rated 5 out of 5 stars

From the managers (Laura)first visit to Michelle’s responses to my queries this has been a smooth process. First viewing was booked within 40 minutes of confirming my instructions. This went through... See more

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Rated 5 out of 5 stars

Our sale was not easy, particularly after the first buyers dropped out, but Kia McGrath could not have been more helpful. In the end all her hard work paid off, the right people fell in love with our... See more

Company replied

Rated 5 out of 5 stars

Kia was wonderful at the Holmfirth branch as were all the staff I came into contact with. The whole process of marketing my home and achieving the asking price was spot on. Unfortunately once the soli... See more

Company replied

Rated 5 out of 5 stars

Just completed on a purchase through Ryder Dutton Uppermill. Originally at viewing to offer stage I dealt with Nicole and post offer Jenny. Both were an absolute delight to deal with; professional, p... See more

Rated 5 out of 5 stars

Ada has been absolutely fantastic in helping this chain through, as communication in other areas were quite tricky. I know I can be a pain, but it was never too much for Ada, she is always so polite a... See more

Rated 5 out of 5 stars

Rachael and Paige are absolutely lovely! The process of getting moved in was made so simple, they got us sorted with references, credit checks etc super speedy we were in within a week! The customer... See more

Company replied

Rated 5 out of 5 stars

Catherine has been amazing and supported us so much through the whole process when both buying and selling our house. She was always on hand to help us with any questions and chased all parties in adv... See more

Company replied

Rated 5 out of 5 stars
Verified

A huge thank you to all involved at each step of the process from start to finish it's been exceptional to see the level of professionalism shine through in all areas of the business, marketing, comm... See more

Rated 5 out of 5 stars

Couldn't fault the team from beginning to end. Kept us informed of key information and where very patient with the delays from our solicitor. Special thanks to Jade, Michaela and Oliver.

Rated 5 out of 5 stars

Excellent service. My husband and I used Ryder & Dutton to sell our property back in 2024. They provided excellent service, kept in touch, provided updates and got potential buyers through the... See more

Company replied

Rated 5 out of 5 stars

We recently sold my fathers house through Ryder and Dutton in Heywood. The service provided by Catherine Salisbury and the rest of the team was excellent. Catherine kept us informed of progress/develo... See more

Company replied

Rated 5 out of 5 stars

I moved in to my dream rental in September with the help of Sarah Keegan and Sinyee Cheung. We also met with Zak who showed us around the property and I honestly cannot thank you enough for how thoro... See more

Rated 5 out of 5 stars

Michaela has been absolutely amazing, she is always there and responds straight away ! We couldn’t ask for anything more from her. Jade has always been great too and Oliver was fabulous when he came... See more

Rated 5 out of 5 stars

Sarah Green managed the letting of our rental property very well. We had a very good experience with Ryder and Dutton. They are good at communicating in a timely manner and made the process very simpl... See more

Company replied

Rated 5 out of 5 stars

Just finished purchasing my first house, the process was made easy with updates when requested and any questions answered quickly with plenty of information. Thanks to the team Jade, Michaela and Oliv... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Geraldine Marsden for making everything run smoothly, and anybody else who has been involved in the process.

Rated 5 out of 5 stars

Geraldine was very helpful through the whole process and helped with the solicitors as they were terrible. Geraldine made the process easier. Thank you

Rated 5 out of 5 stars

Paul was endlessly optimistic and patient presenting new potential tenants after several false starts, but we made it in the end! Thanks also to Moira and Norman for completing the Inventory and Hando... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience using Ryder & Dutton, Paige and Sarah were very attentive and supportive throughout the process. Would highly recommend. Thanks again :)

Company replied

Rated 5 out of 5 stars

Would have struggled with out the Estate Agent Ada. Super star for chasing up the world’s worst solicitor. So happy we got there in the end. Thanks for all your hard work and help.

Rated 5 out of 5 stars

Was a pleasure to use Ryder and Dutton, they was so helpfull, such a great team, I'd like to thank Veda, Jade, Michaela and Oliver, everything went so smooth from start to finish, would highly recomme... See more

Company replied

Rated 5 out of 5 stars

Friendly greeting on arrival and approachable staff- thank you for your help Pete and Emily

Rated 5 out of 5 stars

Great service from Ryder & Dutton led by a fantastic sales negotiator Jess Williamson having dealt with a few different ones i can say Jess was a cut above the rest being exceptionally thorough and re... See more

Rated 5 out of 5 stars

Ada has been amazing from start to finish. Nothing was ever too much trouble for her! She’s incredibly knowledgeable, professional, and genuinely cares about her clients! It’s been an absolute plea... See more

Rated 5 out of 5 stars

I recently completed a property sale through Ryder & Dutton, and Ada was my Move Manager throughout the process. She was an absolute pleasure to work with — always professional, patient, and pr... See more

Rated 5 out of 5 stars

Just completed our purchase and Geraldine Marsden was absolutely great and very professional many thanks

Rated 5 out of 5 stars

This is the second house I've sold with Ryder and Dutton and have always been treated with utmost professionalism and warmth. Any question or request has been managed appropriately and with openness a... See more

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Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

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Contact info


4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Great service from Ryder & Dutton

Great service from Ryder & Dutton led by a fantastic sales negotiator Jess Williamson having dealt with a few different ones i can say Jess was a cut above the rest being exceptionally thorough and resolving any issues keeping me updated every step of the way a true credit to the team.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought an house and Ada was…

I recently bought an house and Ada was the representative for the seller. Ada was superb from start to finish, even during some difficult times in a process that lasted 9 months. She had a wealth of knowledge and was always a friendly voice on the phone. I wish I had chosen Ada to sell my property had I known the service she provides.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Ada- Yorkshire

Ada, took over our case when someone in the Halifax office left and she was nothing but brilliant.

Was constantly on the case to ensure that all parties communicated well, this house sale/purchase would be going into November if it wasn’t for Ada’s hard work and persistence.

Couldn’t be happier with the service we received from Ada so thank you so much!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied Seller thanks to Ryder & Dutton

When I first searched for an estate agent to help me sell my first property in Manchester, Ryder & Dutton looked the most professional and now that the sale is complete I think I can humble brag that I made the best choice!
From the first meeting for the valuation, to the listing and updates of offers I felt like the sale of my property was in the hands of people I could trust who knew what they were doing.
Then, once I accepted an offer, the Sales Progression Manager assigned to help complete the final stage of the sale was Ada and I was very satisfied with how I was kept updated.
So thank you to Ada and all at Ryder &Dutton who helped sell my property in a satisfactory way and maybe next time I use them it will be as a buyer. 😉

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

The team kept us informed of how our…

The team kept us informed of how our home our purchasing was progressing, were patient and understanding with our queries, and during the negotiations.

We've now completed on our first home, when we picked up the keys the Rossendale Ryder and Dutton gave us a welcome package of snacks with our keys.

Thanks to Megan and the team.

Warm regards,

Aaron and Mackenzie.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Finally a moving experience that was enjoyable and not stressful

I moved in to my dream rental in September with the help of Sarah Keegan and Sinyee Cheung. We also met with Zak who showed us around the property and I honestly cannot thank you enough for how thorough, helpful, organised and kind you all have been to deal with. Sarah went out of her way to keep me informed once my application was submitted, even reaching out to me earlier than advised on a Friday to share the good news with me to avoid the anticipation and waiting over the weekend. I was an emotional wreck when I got the amazing news and Sarah shared the moment with me in such a personable and caring way. Sinyee met with me to deliver the keys and went through every detail and showing me the ropes of our new building. We had a couple of maintenance fixes simply through the age of the building after moving in but Sinyee didn't hesitate to get them resolved for us, she even followed up once all was complete to make sure everything was perfect. The process from start to finish really made it an enjoyable experience for our new chapter and we couldn't be happier or feel more supported in our new home. Thank you to all of the team but in particular Sarah and Sinyee for going above and beyond for us, you really care about your tenants and it shows :)

September 12, 2025
Unprompted review
Rated 4 out of 5 stars

Good experience

Jade, Michaela and Oliver We’re all great

August 26, 2025
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're glad you had a great experience with our team. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Top notch!

Polite, knowledgeable and just a pleasure in dealing with them😎

October 22, 2025
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

Thank you Dave & Janet- appreciate your 5 star review!!

Rated 5 out of 5 stars
Verified

Ride the storm with Ryders

All the team at Royton especially Michaela were always helpful and available…..as were Emmy and Jenny at the final push stage….you guys are good at what you do….many thanks to each and everyone of you…very much appreciated……

October 21, 2025
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that our team was helpful and available to you. We appreciate your kind words and are grateful for your recognition of our hard work. Thank you!

Rated 5 out of 5 stars

Thank you 🤩

Would have struggled with out the Estate Agent Ada. Super star for chasing up the world’s worst solicitor. So happy we got there in the end. Thanks for all your hard work and help.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

The team at Ryder Dutton were outstanding. They were on a mission to sell my house. My first line contact, Kirsten Woodhead, guided me every step of the way and provided helpful information so we chose the right buyer. I can't thank her enough for her direction. I originally used a different agent and ther was no progression. I changed to Ryder Dutton and was inundated with quality leads in a very short space of time. Highly professional and highly recomended.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Jamie Clayton

Jamie Clayton, our sales negotiator has been outstanding from the moment we put our house on the market until the moment we moved out. His attentiveness and responsiveness was amazing and we felt fully informed at all times. Great service.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding !!!!!! Thank you!!!!

Regular communication from the team, Michaela, Jade and Oliver. If It wasn't for Michaela we would have stopped the sale and purchase, she was open and honest and persevered in a long drawn-out out process. Michaela remained professional through challenges and was a supportive person to sound off our frustrations and she always stuck to her word and called us back. Its early days on the new Home but no regrets and this will make a massive improvement to our lives. Thank you so much, Elaine and Susan

October 17, 2025
Unprompted review

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