Road Buddy Reviews 433

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its helpfulness and efficiency. People appreciate the prompt response times, with technicians often arriving within the promised timeframe, even in challenging situations. Consumers also find the prices reasonable, especially considering the convenience and speed of the service. Many reviewers emphasize the professionalism and friendliness of the staff. People highlight the clear communication, with constant updates on arrival times and progress. The efficient and quick work of the technicians is also a recurring theme. While opinions on location and customer service vary, the overall sentiment remains highly positive due to the excellent service and response time.

Based on these reviews

Rated 5 out of 5 stars

After being in the vehicle repair trade all my life. I used the services of this company to recover my son’s car back in to the London area from Ferrybridge. The service they provided was first cl... See more

Company replied

Rated 5 out of 5 stars

Battery replaced late afternoon on Saturday. Called up and a specialist arrived within an hour. Nice guys who knew what they were doing and got the job done quickly. Cheaper than RAC, AA and more conv... See more

Rated 5 out of 5 stars

Had been badly let down by the AA, it was a Sunday afternoon in a fairly isolated spot so did not have many options. Found Roadbuddy on a web search and they were there within an hour and fitted a new... See more

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Rated 5 out of 5 stars

Helpful & efficient service. Driving through London, 22.30 on wet, dark December night, drove through pothole bursting 2 tyres. One phone call and a couple of WhatsApp messages & everything was arr... See more

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Rated 5 out of 5 stars

After being let down by AA, and stuck on the side of a busy dual carriageways, I found roadbuddy online, and straight away they were helpful, explained the process, sent out trye fitters and kept... See more

Company replied

Rated 5 out of 5 stars

I had a flat battery after leaving my car garaged for 3 months. Road Buddy was there within the hour of contacting them. Immediate restart with jump start pack, and when I stalled it a few minutes lat... See more

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Rated 5 out of 5 stars

Easy to communicate about setting up a road side fix. Clear comms from the mechanic about his progress to get to me. Decent time of arrival- about 45 mins once I’d sent my location. Mechanic had a gre... See more

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Rated 5 out of 5 stars

I got caught with a puncture 10am Saturday morning and I needed an urgent tyre replacement by 1pm…no one locally could help me. Road Buddy were great to deal with, got me a quote and a delivery time... See more

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Rated 5 out of 5 stars

Hazem arrived promptly to replace my flat battery. He was polite and efficient, recommending I started the car three times to make sure everything was okay. Hazem showed a keen interest in his work, w... See more

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Rated 5 out of 5 stars

From the initial call to being booked in for my battery replacement at my property was very smooth and professional. Mechanic Hazem called me an hour before to say his on route, came and changed my... See more

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Rated 5 out of 5 stars

To jump-start service was great for the following reasons: I didn’t have to wait too long for someone to answer my call. Once I paid the half deposit I waited less than 50 mins for the mechanics... See more

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Rated 5 out of 5 stars

I've used Road Buddy twice for flat tyres (my car doesn't have a spare). Both times they came out really fast, got the job done quick and were friendly and professional. Arguably more expensive than h... See more

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Rated 5 out of 5 stars

The best experience I’ve had with a company. I don’t ever leave reviews however I had to as they definitely deserve it. Communication was excellent from the get go. The fitter contacted me before arri... See more

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Rated 5 out of 5 stars

Thank you Izat and Abdul for an awesome first class excellent service! Quick but yet expertly done with attention to detail, for example some split on a valve on wheel was noted and dealt with to save... See more

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Rated 5 out of 5 stars

Car battery was flat when I returned home from holiday, I reported it to RAC at 0430 in the morning, was told there would be a 5-8 hour wait. So I went on line found road road buddy, rang them answe... See more

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Rated 5 out of 5 stars

I had a puncture in one of my tyres and was stuck on the side of the road, not sure what to do. I called Road Buddy, and they were absolutely amazing from the moment they picked up the phone. They... See more

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Rated 5 out of 5 stars

Had to drive home from work with a flat tyre as it would not inflate ,when i got home the tyre was completely shot,Found RoadBuddy(Chesterfield) on google , gave the number a call and asked for a quo... See more

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Rated 5 out of 5 stars

I recently used road buddy and had a pretty good experience. The price was reasonable compared to other mobile fitters. The fitter Mohammed was quick to respond and arrived within the time window they... See more

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Rated 5 out of 5 stars

Patient was a Mini Cooper with a (completely) flat battery. From call-out to attendance was 35 mins in heavy London traffic. The guy knew exactly was he was doing, had the right kit and I was on my... See more

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Rated 5 out of 5 stars

Excellent and quick service Filled in the online form somebody contacted me within a few minutes Explained what I needed ( jump start due to a very flat battery ) The technician was dispatched... See more

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Rated 5 out of 5 stars

I contacted them about a dead battery in my car. They were very quick in responding and called someone out, who arrived within an hour. The process was really quick and efficient and my car was bar on... See more

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Rated 5 out of 5 stars

I can’t recommend RoadBuddy enough! I got flat tyre in middle of London and I didn’t know what to do…despite some of the reviews I saw I decided to give it a chance and call them. They were very polit... See more

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Rated 5 out of 5 stars

Highly recommend this company. Got stuck on country roads in Hertfordshire, having blown 2 tyres on a sharp kerb :( googled emergency tyre service and contacted this company having never had to... See more

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Rated 5 out of 5 stars

Overall great comunication experience. The response team arrived within half hour from the moment I sent them my location. The person who changed my tyre was professional and welcoming. Checked the ty... See more

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Rated 5 out of 5 stars

Excellent service. After being stranded on a country lane with a blown tyre - they responded quickly and efficiently. Kept to the guaranteed time frame and were the most reasonably priced. The man who... See more

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Rated 5 out of 5 stars

This company was the only company that responded to our call. We had been stuck with a flat tyre while on the way to the airport. They responded immediately, sent someone out to us within an hour.... See more

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Rated 5 out of 5 stars

Great service once again! Arrived earlier than expected and was very efficient. Great customer service and follow up call to make sure I was satisfied with the job! Highly recommend if you’re s... See more

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Rated 5 out of 5 stars

I am very pleased with the service that Irsam provided. I needed a mobile tire change as soon as possible on a Sunday morning, and he responded right away, just as his advertisement promised. He was... See more

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Rated 5 out of 5 stars

Car wont start in Plumstead. Searched Google and Road Buddy came up. Contacted RB at 18:20 and was advised that an operative will be with me within 15 - 20 minutes. I would have been ok if they turn u... See more

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Rated 5 out of 5 stars

Although the supplier provided Road Buddy's fitter the wrong battery for my car, the Road Battery team were excellent in acknowledging it was the wrong battery and made sure a correct battery was repl... See more

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Rated 5 out of 5 stars

Very helpful , quick and efficient. The process was very smooth and I was able to get home safely thanks to them. Discovered I had a flat battery after completing an exam which stressed me out especia... See more

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Rated 5 out of 5 stars

Very helpful over the phone and gave excellent advice for my situation, constantly calling back with updates. The mobile tyre company allocated for the job were equally as diligent, contacting me with... See more

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Rated 5 out of 5 stars

Transparent about ETA and cost, was waiting roadside for an urgent replacement tyre and they arrived in about 30 minutes, on a Thursday morning rush hour time. Efficient and not too costly!

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Rated 5 out of 5 stars

Road Buddy saved the day for me! They were very quick at responding and Abdul was very helpful and clear when asking for information about my vehicle. I also wasn’t able to leave the office whilst t... See more

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Rated 5 out of 5 stars

Stranded late at night after hitting a badger. Called my breakdown service who told me I would have to wait 2 hours and pay almost a grand. Rang Road Buddy. So amazingly helpful. Got us help within th... See more

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Rated 4 out of 5 stars

Was stuck with a blow out on a busy bypass, dark night and lone female. Jerry sorted out a fitter quickly and kept me informed. Fitter was also efficient. My only gripe is that it was a very expensive... See more

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Rated 3 out of 5 stars

Scam Alert ‼️ Called with a flat tyre, asked for a deposit of £140 which I paid, they claimed at the time they couldn’t see my payment, as it was showing as pending and asked for a second deposit... See more

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Rated 5 out of 5 stars

Hospital 5 star Service Had a flat tyre while my partner was in A&E, road buddy was understanding of my situation. Gave me a great price for the new tyre & fitting whilst in a tight spot of the... See more

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Rated 5 out of 5 stars

Recently got a flat tyre on a Sunday and needed it changed on the same day so i could get to work Monday. Road buddy came out within 40 minutes. The guy was friendly and professional. Yes it was more... See more

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Rated 5 out of 5 stars

Quick response especially as I was in a very rural area. Kept updated with expected arrival time. Sorted out my problem quickly and I was on my way home safe and sound. Efficient and pleasant manner.

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Rated 5 out of 5 stars

Absolute first class service. I spoke to Jerry after getting a flat tyre in the M6, he was so helpful, the AA recovered me to a service station and Jerry organised a fitter to meet me straight away. T... See more

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Rated 5 out of 5 stars

This was a life saving service.Our car tyre blown out on saturday and I had called many popular breakdown cover issures and wasted my time holding the line for ever to get connected. At last found th... See more

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Rated 5 out of 5 stars

From the initial call to Jasmine right through the the arrival and fitting by Hassam - the team at Road Buddy were quick, efficient and provided a very friendly and personable service. Their pricing... See more

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Rated 5 out of 5 stars

The whole process from enquiry to booking and arrival was seemless. They got to me right in time and also assessed my other tyres. The guy who attended to me was friendly, nice and polite. The removal... See more

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Rated 5 out of 5 stars

The team at Road Buddy were really able to help me out when I discovered my flat tire! Super communicative, flexible and incredibly fast. I was able to get home with a new within 2hrs with no trouble.... See more

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Rated 5 out of 5 stars

Super quick response time both in getting back to me and responding to the situation. The engineer kept in constant communication about his ETA and was incredibly friendly and helpful. Thank you so mu... See more

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Rated 5 out of 5 stars

Road Buddy are great...Road Buddy to the rescue. They helped me a lot today with a total flat tyre ..they did NOT try to rip me off like everyone else but very very very kindly repaired the puncture a... See more

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Rated 5 out of 5 stars

They answered quick, and got someone out to me as soon as they could. It was a busy Saturday, about 2.30pm and they still got to me within an hour, which is pretty good. They changed my tyre quickly a... See more

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Rated 5 out of 5 stars

My fitter was fantastic! Very personable, and professional - exactly what one needs when they're stranded with a flat on the M25 hard shoulder with the trucks and all roaring by! Thanks Road Buddy - b... See more

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Rated 5 out of 5 stars

Excellent, trustworthy service - they completely resolved my panic about getting to my MOT appointment the following day. After no luck with my breakdown provider, Road Buddy came out the same day to... See more

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Company details

  1. Tire Shop
  2. Towing Service

Written by the company

Road Buddy is part of Road Buddy Ltd, a company dedicated to delivering high-quality and professional service at the best rates possible to both private and commercial clients. The Road Buddy team has always provided 24-hour service for breakdown recovery, but we have since branched out to other services such as mobile tyres, car locksmith, and fuel drainage (for more information see the Our Services page). Our glowing 5-star reviews on Google prove the excellence of our services, expertise of our staff and rapid response times. Our company is fully licensed and insured. Our fully-licensed status ensures that your vehicle will be treated with the best care, so you can rest assured in the service being provided.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

433 reviews

5-star
4-star
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1-star

Replied to 59% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

After being in the vehicle repair trade…

After being in the vehicle repair trade all my life.
I used the services of this company to recover my son’s car back in to the London area from Ferrybridge.
The service they provided was first class and I would recommend them, (should they be required), with out reserve.
Many thanks for a professional job well done.

October 15, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much for your kind review and rating. We are glad to help

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Rated 5 out of 5 stars

Quick service

Polite, fast and very efficient. Tyre was changed within the hour and I was back on the road. Thank you so much.

September 12, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much. We are glad to help

Rated 5 out of 5 stars

Battery replaced late afternoon on…

Battery replaced late afternoon on Saturday. Called up and a specialist arrived within an hour. Nice guys who knew what they were doing and got the job done quickly. Cheaper than RAC, AA and more convenient than taking it to Halfords. Definitely recommend.

September 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Fast and professional

Overall great comunication experience. The response team arrived within half hour from the moment I sent them my location. The person who changed my tyre was professional and welcoming. Checked the tyres and advised to change the other tyre aswell and do the front wheels alingnment.

September 1, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much for your kind review and generous rating. We are glad to help

Rated 5 out of 5 stars

Wrong Battery Installed - Issue Resolved Pronto

Although the supplier provided Road Buddy's fitter the wrong battery for my car, the Road Battery team were excellent in acknowledging it was the wrong battery and made sure a correct battery was replaced as soon as possible. Very happy with the final outcome.

August 26, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much. We are glad to help

Rated 5 out of 5 stars

Go with these guys A+++

They answered quick, and got someone out to me as soon as they could. It was a busy Saturday, about 2.30pm and they still got to me within an hour, which is pretty good. They changed my tyre quickly and got me on my way. I would’ve waited hours for AA or RAC. The price wasn’t too bad - considering the price of a tyre at Ford’s. It was all very quick and simple and I was kept informed and updated every step of the way. I was really grateful. Would highly recommend.

August 30, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much for your kind review and rating

Rated 5 out of 5 stars

Road Buddy are great...Road Buddy to…

Road Buddy are great...Road Buddy to the rescue. They helped me a lot today with a total flat tyre ..they did NOT try to rip me off like everyone else but very very very kindly repaired the puncture and were prompt and friendly .Thankyou so much for your great help amd first class service !!

August 24, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much. We are glad to help

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Rated 1 out of 5 stars

Really disappointing service

I pre-booked to have my car battery recharged a week in advance as it was the only time I could do it. I had to pay a £40 deposit. And after no one showed 10 minutes after the arranged time, I called to check and found out that they thought I canceled. I am not sure where that came from, and why no money was refunded if that was the case. They apologized and said I would need to wait an hour for a new person to arrive. I then waited over 3 hours, ontop of an already busy schedule which is why I prebooked in the first place. Really disappointing, I did not even get a reduction in price after the inconvenience that was caused due to their own negligence. Really really poor service. After all that, I had to take my car to another garage and eventually change the battery. I wish the company had been more upfront and given me more time to try handle the situation but I was left having to pay for permit parking and Ubers as my car continued to not start after. But I had no choice but to leave the car as I had commitments in the afternoon, which is why I had booked a very specific time for the morning.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service once again

Great service once again!

Arrived earlier than expected and was very efficient. Great customer service and follow up call to make sure I was satisfied with the job!

Highly recommend if you’re stuck with a flat tyre

August 15, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much. We are glad to help

Rated 5 out of 5 stars

Excellent Service

Thank you for your excellent service,Came out quickly and got us out of a difficult situation,The tyre fitter was friendly and professional.

August 8, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much. We are glad to help

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Rated 4 out of 5 stars

Great to do business with very fast and…

Great to do business with very fast and efficient after paying deposit i had a fixer with me within 20 minutes, had me back on the road in no time definitely would recommend to anyone in a tight spot.

August 13, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much. We are glad to help

Rated 5 out of 5 stars

Good service.

Prompt, friendly, did the job well. Good price.

August 9, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much we are glad to help

Rated 5 out of 5 stars

After being let down by AA

After being let down by AA, and stuck on the side of a busy dual carriageways, I found roadbuddy online, and straight away they were helpful, explained the process, sent out trye fitters and kept me informed of their journey to me. The tyre fitters were efficient, friendly and got me mobile within minutes.
I was very grateful to use a company who were 'no nonsense, helpful and understood what a stressful situation I was in.

August 10, 2025
Unprompted review
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Reply from Road Buddy

We are glad to help. Thank you very much for your kind review and rating

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Rated 5 out of 5 stars

Out of a Hole

Had been badly let down by the AA, it was a Sunday afternoon in a fairly isolated spot so did not have many options. Found Roadbuddy on a web search and they were there within an hour and fitted a new tyre at a very reasonable price. The fitter even took the old tyre away to repair it for free - excellent service which got me out if a hole

August 3, 2025
Unprompted review
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Reply from Road Buddy

We are glad to help. Thank you for your kind review and rating

Rated 5 out of 5 stars

Highly Recommended

I had a flat battery after leaving my car garaged for 3 months. Road Buddy was there within the hour of contacting them. Immediate restart with jump start pack, and when I stalled it a few minutes later, Waheed was back instantaneously and rebooted for free. Excellent service!

August 6, 2025
Unprompted review
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Reply from Road Buddy

Thank you very much . We are glad to help

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