I've recently been working with Harlie McKeown on the Customer Account Team resolving an email issue I had with my QDOS account. Harlie was amazing, very helpful, friendly and responsive during our in... See more
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Company details
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Contractor insurance at competitive premiums from self-employed contractor and IR35 legislation specialists, Qdos Contractor. Instant Online Quotes
Contact info
United Kingdom
- qdoscontractor.com
Replied to 75% of negative reviews
Typically replies within 48 hours
Harlie McKeown
Harlie McKeown was very efficient in dealing with my renewal.

Reply from Qdos Contractor
Harlie is an excellent communicator
Harlie is an excellent communicator, and she is in command of her brief. Clear in explanations. Wants to do the best for you. You will go far!!

Reply from Qdos Contractor
Always a great service from QDOS and…
Always a great service from QDOS and Harlie helped make the renewal a really easy process, thanks again! Highly recommended for contractors.

Reply from Qdos Contractor
Excellent Customer Service
I spoke with Chloe Smith, and she was super helpful and sharp; she sorted insurance out over a 15-minute call. Very productive and transparent.

Reply from Qdos Contractor
Confident Advice Given
Harlie was well paced and professional and creative in the options proposed

Reply from Qdos Contractor
Excellent support
I had problems setting up a policy online. Received excellent online chat support from Harlie. Also got through on the phone to resolve the issue later on without any wait. Can't fault the service at all.

Reply from Qdos Contractor
Delightful, human support.
The account settings on the website are a bit sparce, but I messaged support and connected to a human in less than 30 secs. They were super quick, super friendly, and able to help me with everything I asked!

Reply from Qdos Contractor
I spoke with Chloe Smith and she was…
I spoke with Chloe Smith and she was very polite, professional and helpful.
She made the whole process very simple and easy to do.

Reply from Qdos Contractor
Price and Support from staff was…
Price and Support from staff was excellent

Reply from Qdos Contractor
Loyal QDOS customer for many years - thank you
I've been a loyal QDOS customer for many years, thanks to the outstanding service provided by the team. A special shoutout to Rebecca Hull for ensuring my renewal process went seamlessly today. Thanks again, and wishing you all a fantastic day!"

Reply from Qdos Contractor
Responsive and knowledgeable agent…
Responsive and knowledgeable agent using the chat service. Very helpful in guiding me through the options. Easy process to select service and complete transaction

Reply from Qdos Contractor

Reply from Qdos Contractor
Very helpful staff
Very helpful staff. A pleasure to work with. Thank you so much.

Reply from Qdos Contractor
Changes to Policy via Online Chat
Harlie via the online chat - was knowledgeable and efficient in providing the advice required then actioning the required changes to our cover.

Reply from Qdos Contractor
Very happy with Qdos
Always quick and efficient dealing with Qdos! I've been with them for a number of years now and they have been excellent. Rebecca Hull recently assisted me with a change to my policy details and was very knowledgable and guided me through the changes that were needed.

Reply from Qdos Contractor
Great service from QDOS
I've used QDOS for various insurance policies to cover my contract business over the years. I've always found them really helpful and professional. I've recently closed my company after many years, so had to discuss ongoing cover for possible future HMRC investigations. Danielle went through all the implications of cancelling each policy and I found her knowledge of these things very reassuring. I'd definitely have no hesitation in recommending QDOS for contractor insurance.

Reply from Qdos Contractor
Rebecca Hull @ Qdos has been fantastic…
Rebecca Hull @ Qdos has been fantastic since day 1. Always quick to email back with an answer to my questions and queries. Would 100% recommend using Qdos for your insurance needs for this reason alone.

Reply from Qdos Contractor
Harlie's Great Customer Service
Great Help from Harlie regarding my policy, helped me out with all queries and managed to save me some money in the process!

Reply from Qdos Contractor
Hassle Free and Very Helpful
Very helpful, happy to answer any questions. Also, very fast responses and hassle free experience.

Reply from Qdos Contractor
Helpful, human agents make the service a pleasant and efficient experience
I had a specific question to ask the insurer regarding the cover as requested by one of the companies I would be providing my services to.
I got to speak to an actual person - Harlie - who was able to answer my question and email the contract wording to me directly that covered the specific point. I was then able to send this directly to the customer.

Reply from Qdos Contractor
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