QDOS Accident Assistance Reviews 238

Excellent service received from this company after I had a crash. Hayley Townsend was so lovely and helpful and talked me through everything and I rang her a lot. Great company and really saved me a h... See more

They are one of the most competitive providers. Danielle whom I spoke to on my second call was very knowledgeable and patiently explained things to me when I was not sure of certain terminology as I... See more

The service was very good and my road accident was deal with much better than expected. Only downside was my son couldnt drive the hire car as he is only 17 and only just passed his test which was a l... See more

Good service gave me a good car easy communication

They fulfiled and completed what they had promised in the situation when I was helpless what to do after accident by other’s fault. I could go on with working and finally I received my car back repair... See more

My broker recommended me to use QDOS Assistance after I had a not my fault accident. My first impression was it was great that I could call them and tell them what happened and get a claim... See more

Excellent service, car was delivered promptly! A very friendly staff in particular Andy. Wouldn’t hesitate to use Qdos again. WilliamG.

The hire car they arranged was clean, reliable, and arrived quickly by a nice man called Martyn - a huge help while my own vehicle was off the road

Went through QDOSassist when my car got hit on a roundabout. I heard from Qdos within a few hours of crash, my claim handler - Hannah O’Brien - was fanatic and explained everything to me in detai... See more

The staff was very helpful and polite it was never too much trouble to answer any questions I had the turn around time from start to finish was 2 months thankyou to all the team

Had a lovely gentleman called simon drive nearly 5hrs to come down to deliver my car then came back down to change it two days later because wasn't happy with the 1st car

My vehicle was deemed a loss and unrepairable, I was gutted by the news this accident was not my fault, however Meshach explained my options, provided lots of reassurance, after my payout offer was ac... See more

Easy to contact, usually very responsive. +120 days from the moment of reporting, hire car was taken away at their request, without any information from QDOS. No proper way to submit feedback or com... See more

Excellent communication & regular updates. Millie was my husbands contact and talked him through the process etc and was just brilliant. Explained everything very clearly & made the process really eas... See more

Couldn’t recommend QDOS enough. I was in a bad car accident, causing so much stress and worry but QDOS took over and from that very moment handled everything with care and compassion. I had a beautifu... See more

I used QDOS for my recent accident after being recommended h by my local garage. My car was right off but they gave me another car to use until I got my money. The chap who dropped the car off was so... See more

A definite 10 out of 10 for the service provided. From the initial contact through to the arrangements for the hire car the process was seamless. All team members I spoke to were a pleasure to deal... See more

I received excellent service in my claim QDOS set everything up, even the repairing garage was local to me that made things so convenient. Everyone I spoke to was helpful. Really appreciate all your... See more

I own a bodyshop and I’ve been recommending QDOS to my customers for 7 years. My customers are always really well looked after and they authorise repairs and supply hire cars really quickly so I can j... See more

QDOS have just finished handling my claim and i must say they did a great job. Everything was so simple, I just sent over the pictures of my smashed up car and I had a hire car delivered that afterno... See more

Do not use them!!! Raised my claim on the 9th Dec 24, third party paid Setlement on the 5th January 25, QDOS confirmed funds cleared on the 10th January 25 and that was the last update received. Costu... See more

I wish i'd known about QDOS years ago, it was so muhc easier than using my insurance company. The last thing I neededwas to pay my excess before christmas was due to someone hitting my car. Great serv... See more

Thank you qdos and mrs cook they made the whole process of being in an accident stress free and stayed one step ahead and with minimal communication they achieved an outcome I was satisfied with . Thr... See more

I got in touch with these after having an accident and visiting my local garage. Everything was dealt with really quickly and the real bonus was that when it went in for repair I had a brand new X3 de... See more

Highly recommended team I dealt with Jayden, Zach and Hannah and they were really empathetic to my situation. Hannah arranged a hire car for me and Zach got the other insurer to pay out for my write... See more

Had a very good experience. Phoned to discuss a matter and within an hour I had a call back of the lovely lady I spoke to at first and sorted my issue out immediately.. issue was with my insuran... See more

Very well look after right from the start of the accident right up till the hired car turned up the guy that dropped it off was very kind and showed me around the vehicle as I'd never driven a automat... See more

I had a brilliant claims handler James Outram. He has been great in assisting me following my vehicle collision and keeping me on the road with a replacement vehicle quickly after my car was taken for... See more

I was so stressed after my crash but the QDOS team really put my mind at rest and made me feel like everything was under control. Good service keeping me updated and looking after me would definitely... See more

Very helpful company, sorted out the situation while making sure you understand the entire process and aren’t confused in any aspect. Handled calls and emails with care and respect and made sure you... See more

Can’t fault QDOS at all great company and helped us every step of the way. Special mention to Sophie Clarke and Milly Woods for looks after us and getting back to us so promptly. Both a credit to y... See more

Car arrived within plenty of time from the time requested. Driver explained everything clearly and even insisted on cleaning the car as the local car wash wasn’t in operation.

Qdos are very experienced on accidents they listen and are compassionate about what as happened to you and what you have experienced during your accident. Thankyou for your help it's well appreciated.... See more

QDOS have made what has been a stressful experience very helpful and straightforward. Excellent customer service from Emma, Hannah and Martin who dropped off the hire car the same day accident reporte... See more

Qdos have surprised me by just how well they have handled everything. I needed all the help I could get as I do not understand the claims process. But they explained it thoroughly to me and held my ha... See more

Great experience from start to finish and went the extra mile to get my hire car as soon as possible and the hire car was really high speced which was a bonus

Excellent service with fast payout of my total loss monies.

Services really good Very quality care Deliverer very friendly and explains everything very well. Thank you, QDOS!!!

Qdos have been really helpful with keeping me updated with my claim, as well as putting my mind at ease with the process and the use of WhatsApp has been a great help as I don’t all ways get reception... See more

Above & beyond service

Friendly staff, the lovely Hannah O'Brien on calls has been really helpful in particular and Paul White delivered my courtesy car today also friendly and knowledgeable. Thanks both for making this exp... See more