SB

SB

United Kingdom

Reviews

Review of Tesco


Rated 1 out of 5 stars

XBOX gift cards in Tesco stores

@Tesco @Microsoft @Xbox Customer service possible fraud in your supply chain. Two £25 XBOX gift cards bought in Orpington store had only 23 digit codes instead of 25. These gift cards were given by a friend to my son for a birthday so the friend had not even checked the cards (who does really?). Store asked us to get in touch with XBOX support who sent us back to the store, who are asking us to contact Tesco online support. Made to run pillar to post, twice visiting the store and still no help. #donotbuy gift cards from their store if this is going to the experience you will get. There is a possible compromise in their supply chain where people may be ripping off the codes and stocking deficient gift cards in the store. #beware

May 18, 2025
Unprompted review

Review of Qdos Contractor


Rated 5 out of 5 stars

Good experience with them

Good experience with them. Thorough, professional and adaptable to my needs. Harlie Mckeown is a credit to the company.

May 6, 2025
Unprompted review

Reply from Qdos Contractor

Thank you for your feedback!

Kind regards
Qdos Customer Services Team

Review of GuestReady


Rated 5 out of 5 stars

Great place for a largish group

Great place for a largish group. Clean, well stocked, good location, all amenities inside and outside including towels, toilet rolls etc. and restaurants, transport etc. The room walls are a bit thin so you hear everything within the apartment.. not much from outside though, which is important

April 7, 2024
Unprompted review

Reply from GuestReady

Dear SB,

Thank you for your review! We're delighted you found our place great for a large group and appreciate its cleanliness, well-stocked amenities, and good location. We take pride in providing all the amenities for our guests' convenience.

We appreciate your feedback regarding the room walls and will consider this for future improvements. Nonetheless, we're glad that the noise from outside was minimal, which is essential for a comfortable stay.

Thank you for choosing GuestReady!

Review of Lebara Mobile (UK)


Rated 5 out of 5 stars

Very good service, great value plan.

Very good response time on chat. Friendly and helpful. Sumedh Patil is a real credit to the team. Very good value SIM. Especially since the plan covers roaming in many countries, including India.

March 16, 2024
Unprompted review

Reply from Lebara Mobile (UK)

Hello,

Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!

Best Regards,
John-Paul Patten
Operations Director

Review of Dam Health


Rated 5 out of 5 stars

Really convenient and quick.

Really convenient and quick.. good value too. Had booked the child 24 hours test, the results came by email in just a few hours. Highly recommended!

July 25, 2022

Reply from Dam Health

Good Afternoon,

Thank you for taking the time to leave review. We appreciate all feedback. I hope you have a lovely day.

Kind regards,
Warren

Review of Furniture Village


Rated 1 out of 5 stars

To hell and back - I went through a lot of trouble to get delivery. Sales great, operations terrible. Pity customer service.

EDITS RIGHT AT THE BOTTOM OF THIS.. so read through and make your mind up
Ordered in August for a pre-Christmas delivery.
- First confirmed a Sunday 5/12 delivery. I have proof in the message sent to me. That did not happen.
- They then confirmed that the 2 seater sofa would be delivered on 10/12 but instead delivered our 3 seater chaise. To date 17/12, the 2 seater has not been delivered.

In total, made 20 calls, 4-5 chats, 4-5 emails, 3-4 twitter DMs. No response.
Call center and chat ask you to call the warehouse - called them 16 times to date. Called call center 4-5 times.
Twitter handle guys asked me to call 01525289596 who directed me back to the warehouse
Chat asked me to email myexperience at furniturevillage.co.uk 'if I have a complaint'
Chat also asked me to call 'Aftercare' 08008048879 option 2 where I was caller no 27 and waited 30 minutes to get through
Call centre option 2 'Aftercare' forwarded me to some 'online store' call centre where I was caller no. 11 and waited 20 minutes before being told to call the warehouse 01322479700!
Called the warehouse for the 15th time, Caller no. 2 but never got through and left a voicemail - total number of times I have left a voicemail - 4. Called the warehouse for the 16th time
And three email addresses fvonline6 at furniturevillage.co.uk,
online at furniturevillage.co.uk, reviews at furniturevillage.co.ukare yet to respond. Added the fourth today myexperience at furniturevillage.co.uk.

I spent another 1.5 hours today on the case.. to add to the 4-5 hours to date. Total 6+ hours!

I have been assured every time I managed to get through to an actual person that s/he would -
1. call me back the same day
2. resolve this immediately
3. send email to the warehouse
4. walk downstairs and talk to the warehouse manager
which has not resulted in any favourable outcome yet.

Edit to above after the below reply from FV - Hi Kate, you did not read my review where I mentioned that the email you ask me to write to is one of four email addresses I have already written to, multiple times. Action please, no empty platitudes. To date, 30/12 NADA, zilch, zero for all the trouble.

Edit to above on 6/2/22: Had multiple emails and conversations in the last month or so with FV and also with Hitachi Finance. FV Operations wrote to me cancelling the 2 seater and refunding a proportional deposit. I had to remind them that I don't expect to mix and match my already delivered FV 3 seater with a 2 seater from another showroom. Essentially saying I expect to cancel the entire order and complain to Amex to get my entire money back and FV could collect the delivered product.

I now have the two seater delivered today, phew! And predictably, there was a mishap - the very expensive glides (should have got them online from elsewhere) were not in the order.. the delivery guys luckily had extra in the stock and fit it.

FV has said to keep the part refund given to us when they mistakenly cancelled the 2 seater order. No consolation for the troubles we had..but atleast the saga is over. Never again surely.

December 17, 2021
Unprompted review

Reply from Furniture Village

Hi, I'm really sorry to learn about your concern and the difficulty you've had in contacting us.
I'd like to help resolve this issue but as I do not have sight of your order number, if you could please send us over an email to reviews@furniturevillage.co.uk and include your 9-digit order number. We'll do our very best to resolve your query with minimal delays. I am so sorry about your whole experience.
Thank you and best wishes,
Katie

Review of Safestyle


Rated 1 out of 5 stars

Avoid! Wrong promises, no refunds, you will end up chasing them

The salesman took a deposit with promises of what could be done, and when their engineer came he denied those possibilities in the combinations of colours and materials we wanted. The company has agreed to cancel the order but two and a half months on, we have not received a refund of the deposit. Avoid!

October 8, 2019
Unprompted review

Review of TyresOnTheDrive.com


Rated 5 out of 5 stars

Super experience

Cheaper than possibly Costco, and the car company too! And very reliable, quick service. Very convenient too - don't leave your home. If you ever need to replace your tyres, they should be the one to call.

July 27, 2017
Unprompted review