I've recently been working with Harlie McKeown on the Customer Account Team resolving an email issue I had with my QDOS account. Harlie was amazing, very helpful, friendly and responsive during our in... See more
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Company details
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Contractor insurance at competitive premiums from self-employed contractor and IR35 legislation specialists, Qdos Contractor. Instant Online Quotes
Contact info
United Kingdom
- qdoscontractor.com
Replied to 75% of negative reviews
Typically replies within 48 hours
stay clear
used to be pretty good. Don’t know what happened hut non-transparent pricing, complex direct debit instructions and worst of all, they ignore your contact.
Even when you email your supposed ‘account manager’ direct. They don’t even acknowledge the email.
stay well away.

Reply from Qdos Contractor
Great Experience
I ended up taking out professional indemnity insurance and public liability insurance. Friendly service from Account Manager Kaisey Higgott from initial enquire to taking out the policy. Very patient as well.
Team are always at hand and provide…
Team are always at hand and provide immediate great service and follow up
Would give them less
Would give them less. We just needed an IR35 determination and they made a very simple assessment complicated. It ultimately did not meet time critical deadlines and let everyone down. They did kindly send me a brochures every time I chased.

Reply from Qdos Contractor
Had the pleasure dealing with Kaisey…
Had the pleasure dealing with Kaisey Higgott today regarding business insurance.
Kaisey was very helpful, knowledgeable and excellent at explaining things.
To top things of, she got me a great price.
Thanks :-)

Reply from Qdos Contractor
absolutely ,,a first class help ,in…
absolutely ,,a first class help ,in every way possible harlie ,, I can't thank you enough for your time ,and expertise dealing with my call today, finest wishes ,hugh wilson

Reply from Qdos Contractor
If I could give a zero star I would
If I could give a zero star I would, my husband has been trying to get his money since October 2024 it is now May 25 and he was told his money would be transferred within 60 days, the accident wasn’t his fault and the driver at fault admitted liability straight away. Was told 3 weeks ago transfer by bacs would be 3-5 working days and still waiting 3 weeks later, a few times our car has been booked in to get repaired and had to cancel due to being told we would receive payment and then not receiving it. Everytime he has phoned which has been pretty much everyday he has been told some petty excuse. AVOID AVOID AVOID

Reply from Qdos Contractor
Good experience with them
Good experience with them. Thorough, professional and adaptable to my needs. Harlie Mckeown is a credit to the company.

Reply from Qdos Contractor
Harlie
Harlie made it easy, made sure the insurance matched my work and explained everything including other services offered with no pressure, and the quote was reasonable.

Reply from Qdos Contractor

Reply from Qdos Contractor
Spoke to Harlie today to resolve some…
Spoke to Harlie today to resolve some questions about cover. All of my questions were answered quickly and thoroughly in a friendly manner

Reply from Qdos Contractor
Great insurance but also access to expert help
I have several policies with QDOS.
I needed some specific help with a contract and my account manager Harlie was quick to call and help me identify the right team. She passed me on to Emily the contracts specialist who had resolved my query within the day allowing me to sign my contract and get to work. Great service.

Reply from Qdos Contractor
Always great service with QDOS
Always great service with QDOS. I amended my policies today and Harlie double checked everything to ensure my new/amended cover was what my company needed.
Thank you Harlie and the QDOS team

Reply from Qdos Contractor
Assistance provided
Harlie helped me understand the difference between the status review and the contract review, she was very helpful

Reply from Qdos Contractor
Misleading
I initially clicked through to get a quote for Employers’ Liability Insurance, but during the process, I was presented with a list of what appeared to be add-ons to that policy.
Assuming these were optional extras linked to Employers’ Liability, I proceeded — however, it now seems I’ve actually been sold two separate products, but not the Employers’ Liability Insurance I originally requested. After explaining this to the consultant, I received a call where I was told "You cannot buy Employers Liability Insurance, without buying Public Liability Insurance" which is completely false and very mis-leading, luckily I had spoken to SimplyBusiness earlier on in the day and knew a bit more about insurance, which when I asked the sales person about, she said that "policies change all the time".
I mean, be very careful with them. First they will sell you the products they want to sell you, then they will lie to sell you more products....
Great service
Great service, quick answering phones and sorted my query quickly

Reply from Qdos Contractor
Great products from a trusted partner
Qdos make the process of selecting suitable business insurance as straight forward and simple as possible.
Their products and reputation are excellent and give us the reassurance that our needs are met. Which at a time where our leaders have made doing business far more difficult than it needs to be, it is nice to know that there are suppliers like Qdos we can still rely on.
Harlie McKeown provided additional help that made the renewal process run smoothly.

Reply from Qdos Contractor
Contractor insurance made easy
Sorted out my business insurance today with QDOS, how simple was that and not a bad price. Fantastic service from Harlie who responded to my emails and questions in an extremely professional and helpful manner. As I had a few issues completing the online application due to the nature of my business she called me and took me through the process step by step answering my questions in a way that even I could understand. A simple, easy process made all the better with fantastic attentive staff. Would highly recommend this company.

Reply from Qdos Contractor
Just done my qdos insurance with harlie mckeown
Just done my qdos insurance with
Harlie McKeown she was very helpful to tell me Everything I needed would recommend

Reply from Qdos Contractor
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