AL

ALISON

United Kingdom

Reviews

Review of Oak&More


Rated 5 out of 5 stars

Wonderful Customer Service.

We had a problem with 3 out of 4 chair pads .. and Customer Services (Megan Bird) help to sort out with replacements. Thank you Megan.

October 9, 2025
Unprompted review

Reply from Oak&More

Thank you for sharing your experience Alison. We’re sorry to hear about the issue with the chair pads, we’re so glad Megan could assist in resolving it for you. We’ll be sure to pass on your thanks to her she’ll be thrilled to hear your kind words. We hope you enjoy your furniture!

Review of The Knitting Network


Rated 2 out of 5 stars

I Love Christmas Blanket KAL…

Bought the I Love Christmas Blanket KAL but just getting around to do and I had a few queries regarding rows etc. Customer Services not helpful and suggested I use YouTube or Facebook for help. I bought the pattern from Knitting Network so would have expected assistance from them. Disappointed and prob buy my wool/patterns elsewhere as without help I am not able to us the pattern.

14/06/2025 - was this part of a KAL .. if so was it recorded and where can I find the recording ..

June 6, 2025
Unprompted review

Reply from The Knitting Network

Hello Alison

Thank you for taking the time to leave a review.

We are sorry you are experiencing difficulties with your pattern.

The pattern was designed for us and unfortunately, we don't currently have any experienced knitters in the Customer Care Team who can assist with these sorts of enquiries.

In these instances, we do try to help where we can, but often, we do have to advise referring to the internet or local knitting groups, as they have a wealth of knowledge that may prove useful.

We have also forwarded your questions to the designer to see if we can get some information for you to assist with the pattern.

We will be back in touch soon.

Kind regards,

Heather

Review of APC Overnight

Review of LloydsDirect, part of Pharmacy2U