United Kingdom
Review of Oak&More
Quick response to query and amended without quibble.
Fast delivery. Will use again i the near future when needing high quality furniture.
Reply from Oak&More
Thank you for your review Duncan. We're delighted to hear your delivery was fast and that you're happy with the quality. We hope you enjoy your new furniture and look forward to serving you again in the future.
Review of Moonpig.com
Poor service and not worth value for money.
Item arrived day after requested for Mothers Day. Recipient not happy with product as thought, although well packaged, was not worth the money.
Reply from Moonpig.com
Thank you for leaving a review and making us aware of this. If you could contact us via our live chat or email us at help@moonpig.com we will happily look into this for you.
Review of electriQ
Very quick delivery. Product came undamaged and on time.
Review of Three UK
Very poor on Service levels. Asked to change my old Three number to my new Three account and was told would take 24 hours. After this time, I queried again, and was told 48 hours. The again, but now was told this would be 72 hours for old number to be transferred.
The Call Centre appears to be in India. Hard to communicate due to accent. The Three representative spoke very fast, and was working from home, so conversation was almost incoherent. Kept going around in circles to resolve issue(s). Each time I had to go to another department, and although I was told notes would be added to account so I did not have to repeat again, this was not the case. I had to repeat my issues to 3 departments, each with their own version of what was required to resolve.
Reply from Three UK
That's not the experience we'd want for you, Duncan. We at Three always ensure that our advisors are trained efficiently to help our customers & we're extremely sorry to know that this hasn't been the case for you. We always strive at giving the best customer experience & we'll ensure the feedback is passed across. If the issue is still not solved for you, please speak to us on chat here: https://bit.ly/2VlxJIz and we'll get to the bottom of this - Salman
