Banner for Nucleus Commercial Finance

Nucleus Commercial Finance Reviews 526

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its speed, efficiency, and ease. Many reviewers appreciated the straightforward processes, from application to funding, often mentioning how quickly they received the necessary funds. The company's IT system and online portal were also commended for simplifying document submission and overall management. Consumers frequently mentioned the professionalism, knowledge, and helpfulness of the team members. People felt supported throughout the entire process, with staff going the extra mile to provide clear guidance and answer questions promptly. The company's ability to understand business needs and offer tailored solutions was also a recurring theme.

Based on these reviews

Rated 5 out of 5 stars

Staff were very supportive and friendly.call several times check on me while filling out the paperwork.

Company replied

Rated 5 out of 5 stars

Not one for writing these things normally but given how good Nucleus have been it warrants it. Having been messed around elsewhere we were able to close a good deal in just a couple of working days.... See more

Company replied

Rated 5 out of 5 stars

We want to say a big thank you to Nucleus for their fast and efficient work. It was a smooth, easy, and hassle-free experience. We are now in a position to expand our business, free from the 'jumping... See more

Company replied

Rated 5 out of 5 stars

I recently applied for a business loan with Nucleus Commercial Finance to help bridge a short-term cash flow gap caused by delayed client payments — and I couldn’t be more impressed with their ser... See more

Company replied

Rated 5 out of 5 stars

Communication was smooth and clear, we received great assistance and what we need in a matter of a few days!

Company replied

Rated 5 out of 5 stars

I had the pleasure of working with Swati recently on a loan, and I can honestly say the experience was first class from start to finish. Swati was professional, knowledgeable, and incredibly helpf... See more

Company replied

Rated 5 out of 5 stars

Great service from Matt and Prajakta, what really stood out was the speed of the process. From initial enquiry to approval, everything moved quickly without feeling rushed. It made a huge difference... See more

Company replied

Rated 5 out of 5 stars

I am absolutely thrilled with the experience I had securing a business loan through Nucleus Commercial Finance. The entire process was genuinely great, fast, and completely hassle-free. It was, w... See more

Company replied

Rated 5 out of 5 stars

The process was smooth from start to finish with no obstacles to confuse the issue. EVESHAM SCAFFOLDING

Company replied

Rated 5 out of 5 stars

My business needed funds quickly to ease a cashflow situation around Christmas time. After supplying Nucleus with the financial information they needed to assess my case, the approval was swift and t... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with, highly recommend. Flawless, stress free process. David Stewart is the best!!! I will never use anyone else from now on.

Company replied

Rated 5 out of 5 stars

Great service! Managed to secure funding where others were unable to do so. Helpful service from Paramjyot from start to finish. Thankyou so much

Company replied

Rated 5 out of 5 stars

I had a great experience with Nucleus Commercial Finnance especially with Diago Fernandes, The loan procesess was quick and hussle free, with clear tearms and no hidden fees Diago was professional, p... See more

Company replied

Rated 5 out of 5 stars

We are pleased with the cooperation and financial support provided by Nucleus. The loan terms were clearly communicated, and the funding was processed in a timely and efficient manner. This support ha... See more

Company replied

Rated 5 out of 5 stars

I received exceptional service from Nucleus. Everything was clearly explained. From the initial offer to uploading the required documents via their portal, the process was easy. Would highly recommend... See more

Company replied

Rated 5 out of 5 stars

They are really helpful with everything making so easy I be honest I didn’t feel anything hard about them 24 hours don everything

Company replied

Rated 5 out of 5 stars

All seamless and easy, with quick response and result. Very friendly patient staff and communications.

Company replied

Rated 4 out of 5 stars

The acceptance of funds being made available happened much quicker than I thought it would. The disappointing part was not receiving the funds on the same day. It was a Friday, and had to wait until t... See more

Rated 5 out of 5 stars

These guys are pretty good at raising finance when you need it, the rates are not great but when you need money and the banks are impossible to deal with they do a good job.

Company replied

Rated 5 out of 5 stars

Business funds? I had a very good experience with Nucleus especially having to do with Diago Fernandes helping me to get things done quickly. Highly recommended

Company replied

Rated 5 out of 5 stars

My experience with Nucleus was very positive. Everything was clearly explained, and all of my questions were answered thoroughly. I would definitely recommend them to other small businesses.

Company replied

Rated 5 out of 5 stars

Nucleus Commercial Finance really stood out from the other finance companies. They were friendly, efficient and professional from the start, and seemed to understand our business better. Special shout... See more

Company replied

Rated 5 out of 5 stars

Very fast and friendly service With an amazing team to guide you through the whole process. Thanks again, would recommend nucleus finance any time

Rated 5 out of 5 stars

Fantastic company to deal with. Easy, fast and knowledgeable. Would recommend. Abhijit Banerjee was also very polite and helpful on the follow up call

Rated 5 out of 5 stars

A hassle free and swift process from start to finish. Open book banking reduced the amount of documentation required and reduced the approval process to a matter of days.

Company replied

Rated 4 out of 5 stars

We were funded by you for the trem we requested however we had await of several weeks for your decision

Company replied

Rated 5 out of 5 stars

This company is very helpfull for my bussiness. Very quick decision and all rates is taking off on day which I propose.

Company replied

Rated 5 out of 5 stars

My experience with Nucleus Commercial Finance was fantastic! quick, easy and no hassle. The team kept me informed throughout, making the process smooth and straightforward. Highly recommend!

Rated 5 out of 5 stars

Excellent fast service and very straight forward.Fees could be lower!

Company replied

Rated 5 out of 5 stars

I have had a great experience with Nucleus. From my application through to my business funding the process was very straightforward. Highly Recommended.

Company replied

Rated 5 out of 5 stars

I was put in touch with Nucleus through a broker. They answered my questions swiftly, made the whole process easy, and everything was easy to manage.

Company replied

Rated 5 out of 5 stars

Great service, quick response to any queries. Happy with the service received

Company replied

Rated 5 out of 5 stars

Really easy, efficient. Funds in account within 24 hours.

Company replied

Rated 5 out of 5 stars

The IT system application processes for checking banking records and ID, which made the process quick and smooth.

Company replied

Rated 5 out of 5 stars

Nucleus and everyone on the team provided a seamless commercial finance experience, making it quick and easy to secure funds.

Company replied

Rated 5 out of 5 stars

very good friendly, professional help All around happy with the service

Company replied

Rated 5 out of 5 stars

Straightforward process and very pleased with the results. The company has been professional throughout.

Company replied

Rated 5 out of 5 stars

Very Happy with a speedy Loan, Easy to use and a friendly service

Company replied

Rated 5 out of 5 stars

Great lender who make common sense decisions. We have been working with Nucleus for a few years now. As broker's I couldn't recommend them highly enough, Stuart, Alex and the team are always very hel... See more

Rated 5 out of 5 stars

Thanks Akash, You should be promoted. You have been available to me night and day. Along the way you have kept me feeling confident and made me feel important to Nucleus. I really hope we can... See more

Rated 4 out of 5 stars

Took out a CBIL loan - Nucleus were helpful and responsive. The interest is high but the process was efficient and straightforward.

Rated 4 out of 5 stars

Process was easy, hassle free and any questions I had were promptly responded to by the relevant account managers.

Rated 4 out of 5 stars

Nucleus Finance was helpful and quick. They turn around our application fast and the drawdown was simple too.

We perform checks on reviews


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service

Written by the company

We are a leading Fintech ensuring businesses get bespoke funding solutions at lightning speed. We're armed with the best-in-class technology which enables us to provide decisions and funds rapidly, with accuracy and fairness every time. With funding between £3k and £500k through both secured and unsecured products, our customers have plenty of choice and flexibility to help them thrive. Our award-winning tech has meant we're able to streamline and automate the entire process to deliver a hassle-free, effortlessly simple funding journey for both direct customers and the introducers we work with. Through investments in artificial intelligence and machine learning, we transitioned seamlessly to being a leading Fintech with innovative, award-winning technology at its core. Using our one-of-a-kind CRM myNucleus, introducers can upload deals, track their progress and provide their clients with a decision in just minutes. We've received over 30,000 proposals and approved over £650M through myNucleus so far, thanks to our clever auto-underwriting system working its magic behind the scenes. We're here to help businesses, whether that's direct or through our valued introducer network.


Contact info

4.8

Excellent

TrustScore 5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

I have business with this company

I have business with this company. Please be aware the interest rates are very high (they don't hide this to be fair) but more importantly if you miss a payment the phone calls are instant and endless with an immediate, very high penalty for missing a payment (which frankly helps no one if payments are an issue). However, my biggest problem... at the end of last year I was approved for a very large loan but the paperwork was delayed because of internal issues (not my words). I was told the agreement was coming out directly after Christmas. It was delayed every month until June and then withdrawn. Now, the loan was required for a particular project and the knock on effect of it not happening has been profound for my business. I have no idea if these reviews are genuine but I suggest you go into any agreement with Nucleus with your eyes wide open.

July 14, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We're truly sorry to hear about your recent experience with Nucleus Commercial Finance. Your feedback is incredibly important to us, and we sincerely apologise for any inconvenience you may have faced. Please contact our support team with more information so we can assist you further.
Thank you for bringing this to our attention. We hope to have the chance to regain your trust and provide you with the high-quality service you deserve.

Rated 5 out of 5 stars

They are really helpful with everything…

They are really helpful with everything making so easy I be honest I didn’t feel anything hard about them 24 hours don everything

July 10, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We appreciate your positive feedback! It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 4 out of 5 stars

Good but delay in decision.

July 7, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We're grateful for your positive feedback and are dedicated to providing consistent, excellent service. Your feedback is incredibly important to us, and we sincerely apologise for any inconvenience you may have faced due to a decision delay.
Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We appreciate your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy to get business finance through Nucleus. Happy with the service

June 26, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We appreciate your positive feedback! It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

Nice and smooth

Nice and smooth

June 11, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We're grateful for your positive feedback. It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 4 out of 5 stars

We were funded for the term we had requested

We were funded by you for the trem we requested
however we had await of several weeks for your decision

June 19, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We're grateful for your positive feedback. Thank you for bringing this to our attention. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Really good

July 1, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We appreciate your positive feedback! It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

Great service

Fast, efficient and great service

June 30, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We're grateful for your positive feedback. It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

Dealing with Daniel was easy and…

Dealing with Daniel was easy and straightforward . By email or phone.

June 20, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We're grateful for your positive feedback. It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

Very professional and prompt services

June 25, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We appreciate your positive feedback! It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

We want to say a big thank you to…

We want to say a big thank you to Nucleus for their fast and efficient work. It was a smooth, easy, and hassle-free experience. We are now in a position to expand our business, free from the 'jumping through hoops' other lenders seem to want you to do! 100% recommended. Cheers from all of us at The Barking Cat Alehouse and soon to be Barking Cat Brewing Company! :)

June 16, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

Thank you so much for your positive feedback and the 5-star review! We're thrilled to hear that you had a fantastic experience with Nucleus Commercial Finance. Our team works diligently to provide the best service possible, and it's incredibly rewarding to know we hit the mark for you.
Your success is our success, and we're here to support you every step of the way!

Rated 5 out of 5 stars

Great experience

The team were fantastic, very helpful and everything ran smoothly.

June 6, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We appreciate your positive feedback! It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

We are pleased with the cooperation and…

We are pleased with the cooperation and financial support provided by Nucleus. The loan terms were clearly communicated, and the funding was processed in a timely and efficient manner. This support has helped us maintain strong operational stability and continue to grow our business. We appreciate the professional and responsive approach from their team and would be happy to work with them again in the future.

June 1, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

Thank you so much for your positive feedback and the 5-star review! We're thrilled to hear that you had a fantastic experience with Nucleus Commercial Finance. Our team works diligently to provide the best service possible, and it's incredibly rewarding to know we hit the mark for you.
Your success is our success, and we're here to support you every step of the way!

Rated 5 out of 5 stars

Very swift and reliable service that…

Very swift and reliable service that provided lending when it was most needed. Thank you!

May 30, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We appreciate your positive feedback! It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

Excellent service

Excellent service

June 17, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We appreciate your positive feedback! It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

Diago Made is simple and easy to deal…

Diago Made is simple and easy to deal with them

June 17, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We're grateful for your positive feedback. It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

Great service from Matt and Prajakta

Great service from Matt and Prajakta,
what really stood out was the speed of the process. From initial enquiry to approval, everything moved quickly without feeling rushed. It made a huge difference not having to wait weeks for decisions. Highly recommend.

June 13, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

Thank you so much for your positive feedback and the 5-star review! We're thrilled to hear that you had a fantastic experience with Nucleus Commercial Finance. Our team works diligently to provide the best service possible, and it's incredibly rewarding to know we hit the mark for you.
Your success is our success, and we're here to support you every step of the way!

Rated 5 out of 5 stars

Brilliant service

Brilliant service

June 13, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

We appreciate your positive feedback! It's wonderful to know that our services met your expectations. Thank you for choosing Nucleus Commercial Finance.

Rated 5 out of 5 stars

Great service

Great service! Managed to secure funding where others were unable to do so. Helpful service from Paramjyot from start to finish. Thankyou so much

June 16, 2025
Unprompted review
Nucleus Commercial Finance logo

Reply from Nucleus Commercial Finance

Thank you so much for your positive feedback and the 5-star review! We're thrilled to hear that you had a fantastic experience with Nucleus Commercial Finance. Our team works diligently to provide the best service possible, and it's incredibly rewarding to know we hit the mark for you.
Your success is our success, and we're here to support you every step of the way!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look