It’s only been 2 months but I feel like my hair is now starting to look healthier and fill in with some baby hairs. Definitely less shedding which was crazy at the beginning. I was alarmed but told my... See more
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Musely is a prescription skincare company with a focus on accessible and effective telemedicine, offering personalized treatments for dark spots, rosacea, anti-aging and hair loss.
United States
Replied to 99% of negative reviews
Typically replies within 1 week
Really happy with the products and services! I’m seeing excellent results, communication with the docs has been great, and shipping speed and handling is perfect. Thanks!
I like some of the products but not others. But the customer service is great! I appreciate the responses.
I’m so impressed with Musley’s customer service! From the moment I reached out, their team was professional, friendly, and genuinely cared about helping me. They responded quickly to my questions, explained everything clearly, and went above and beyond to make sure I was completely satisfied with my order
I was a customer for over 5 years and products used to work. Not anymore and is imposible to get a response from customer service. 60 days refund back guarantee is an scam. I have to toss al my products in the garbage none of them work also. Contacted customer service over 10 times and no response. So I cancel all
Customer Service team are amazing. Love the quick responses from them and also from the Doctor.
Musely is the best there is no product like it this is a honest review my skin was burnt bad from a chemical peel I was left with discoloration the spot treatment literally melted all the discoloration off my skin leaving me with clear bright glowing skin i wouldn’t recommend a better product
Your support are responsive shipping and handling the problem also
I’m new to the Musely game but so far am loving my product. I started with the Spot Cream and Estrogen Boost with oral progesterone. I have been sleeping better and feel like I am getting some relief from hot flashes and night sweats. I’ve only been using the spot cream a short period of time so I haven’t had a significant change in my age spots, yet.
I do have to shout out the customer service, though. My initial order was missing the Estrogen and Progesterone in the shipped box - I messaged right away and was asked to send a pic of what was in my box and verify my address. From my first message to a couple messages back and forth with the customer service lady, it took at most an hour for her to confirm the prescription was being refilled and shipped out. I literally received the medicine within 2 days!!
I have not had any side effects and after seeing so many before and after photos from other users, I look forward to being able to post my transformation in the coming weeks!
Thank you for helping this almost 54 yr old feel more like my younger self!
The ease at which I could get the treatment I needed for my issue.
On my first treatment, I had excellent results. The following treatments didn't work as good as the first one. Maybe the formula was changed. This has caused a set back on my dark spots, and I haven't been able to get good results.
You have to try these products to believe that they actually do work. I’ve been using the spot cream, brown spots on my face gone. The neck cream, neck is firming up, body cream, dark spots on my hand and legs getting lighter; but my all time favorite is the hair growth cream. I’ve been using it on my upper lip and it’s taken over 3 weeks for the hair to grow back after a lip wax. Not only did it take time to grow back, less grew back!!
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Excellent products that are prescribed, results are very good with continued use
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It’s really changed my life and my confidence. I really appreciate thank you
Reply from Musely
My experience with Musely has been a breath of fresh air. From my inital consult to check-ins, questions, concerns, customer service and shipping has been handled 100% professional. Scheduling a dermatological appointment around my area takes 8 to 10 weeks for an appointment. I would encourage anyone who is considering any of the services Musely offers not to hesitate.
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Every experience ive had with them has been good! I love everything and am happy i found them.
Reply from Musely
Love it 🤩🤩🤩🤩 it really works 2 months and my skin looks great and clear 🥰🥰
Reply from Musely
This was one of the worst purchases I have ever made. I purchased a subscription last year. All of the products I purchased were to strong. I did the daily face pics contacted the doctor and after two weeks had to stop the treatment. They did not offer a refund, new products that did not burn my face, or any help at all. I am still almost a year later getting reminders to refill when i have contacted them several times first for help now to just leave me alone. I do not recommend.
Reply from Musely
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