This was one of the worst purchases I…
This was one of the worst purchases I have ever made. I purchased a subscription last year. All of the products I purchased were to strong. I did the daily face pics contacted the doctor and after two weeks had to stop the treatment. They did not offer a refund, new products that did not burn my face, or any help at all. I am still almost a year later getting reminders to refill when i have contacted them several times first for help now to just leave me alone. I do not recommend.
Reply from Musely
Thank you for sharing your concerns! We are very sorry to hear about your experience and understand how concerning side effects can be. We recommend consulting your designated doctor, as they can determine whether what you are experiencing is an expected side effect or an allergic reaction.
Once you’ve spoken with your doctor, please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , reference #Trustpilot, and we’ll be happy to assist with any necessary follow-up actions. Additionally, if you would prefer assistance with how to unsubscribe from our emails, our Support Team can also assist with this.
Thank you so much for your patience and we look forward to having the opportunity to assist you further!