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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently express satisfaction with the products, noting their effectiveness and high-quality, natural ingredients. Many consumers with sensitive skin appreciate the soothing and hydrating effects. People also report seeing visible improvements, such as reduced wrinkles and a more radiant complexion, often within a short period. Consumers consistently praise the company's customer service, highlighting the team's promptness, efficiency, and helpfulness in resolving issues. Reviewers appreciate the personalized attention and the feeling of being valued. The fast shipping and well-packaged products also contribute to a positive overall experience.

Based on these reviews

Rated 5 out of 5 stars

At first, I didn't like the product due to its intense yellow-orange tint when applied to the face. However, once absorbed, the colour dissapears and it leaves the skin feeling incredibly soft and nou... See more

Rated 5 out of 5 stars

FINALLY ❤️ skincare without rubbish ingredients . FINALLY skincare without outrageous lies and claims. These are products that serve our skin for what it needs to feel comfortable and look healthy and... See more

Rated 5 out of 5 stars

I can’t write a review about your skin products at the moment as, for several reasons, I haven’t been able to properly try it at the moment, but I look forward to doing so soon. I have to say though... See more

Rated 5 out of 5 stars

I have tried MANY skin care products over the years and almost all eventually make me break out, not to mention allllll the questionable ingredients. My teen daughter and I both really enjoy these!... See more

Rated 5 out of 5 stars

Order arrived a bit late but customer support was great and they helped me track and it arrived in perfect condition. Love the product as a little goes a long way. Skin feels lightly moisturised and p... See more

Rated 5 out of 5 stars

Customer service was always so kind and replied back very quickly! The products also arrived faster and the package in such good conditions. Now I'm only started trying the products and looking for th... See more

Rated 5 out of 5 stars

WOW, I work at Chewy Pharmacy as a manager of an escalations customer service team. I know how important customer service is. I reached out due my own mishap - typo in my email address when creating... See more

Rated 5 out of 5 stars

I already love and have used almost the full line of Froya products. My favorites are the mature skin line, I keep coming back to it. And because customer service is next level- I look forward to tr... See more

Rated 5 out of 5 stars

Love the simplicity of the products - love the ongoing communications and How To's from you. I'm not sure but it seems this is working wonders on my neck and unlike the product I had been using, it do... See more

Rated 5 out of 5 stars

Almost immediately I noticed a difference in my wrinkles and dark circles under my eyes. I could tell that the herbs in the tiny bottle are powerful and working so, I decided to apply it to the liver... See more

Rated 5 out of 5 stars

Most satisfied. I did try all lines of Froya, I love them since my first order made last October. Especially for the mature acne and eczema. The most impressive is that the customer help email alway... See more

Rated 5 out of 5 stars

This product is absolutely incredible! I had awful perioral dermatitis for years with dry, rough, red, itchy skin around my mouth and chin. I’d tried everything from topical washes to prescription cre... See more

Rated 5 out of 5 stars

Having tried so many products, I have to say, I was a bit skeptical. Boy, was I wrong!!!! Your products make promises and KEEP them. I have been using Frøya for a week and wake with my skin feeling s... See more

Rated 5 out of 5 stars

I’ve used the day and night balm for over a year now and I love it it’s one of the simplest regimes to use and ensures you give your face a good massage both morning and night which is great for muscl... See more

Rated 5 out of 5 stars

I made a mistake in my subscription and needed to contact customer service. They answered immediately and quickly sorted out my issue. Also the mature skin system feels totally unique and although... See more

Rated 5 out of 5 stars

Friendly customer service and quick replies. I like the balm for its deep hydration and penetration of skin. The only thing I’d say to do differently is to package the exfoliating face wash differentl... See more

Rated 5 out of 5 stars

Best products AND Customer Service ... they respond incredibly promptly, and go above and beyond to meet their customers needs. So grateful for this company and the products they create!

Rated 5 out of 5 stars

The products are amazing! My sensative skin is soothed and the best it's been. The company is extremely quick to answer questions and even check in on how the products are working for you. Highly rec... See more

Rated 5 out of 5 stars

Their products are extraordinary - my skin has never looked so incredible. Their customer support is also tip to notch! Questions answered well and quickly. Love this company.

Rated 5 out of 5 stars

When I tried this for the first time I was convinced it would clog my pores, it’s so thick, but the opposite has happened. I’ve been using the products for less than 2 weeks and my pores are disappe... See more

Rated 5 out of 5 stars

What a truly great and caring company! I love FROYA...My favorite actress from Walking Dead convinced me to try it and my skin looks beautiful...People on my fb page are always asking me what I do fo... See more

Rated 5 out of 5 stars

I been using the Froya regimen for mature skin for a week now. I love it. I truly see a difference. The fine lines are disappearing…especially around my eyes and mouth. I will be turning 70 in a few... See more

Rated 5 out of 5 stars

The product was the only thing that healed both of my kids' eczema! I stopped using it after they were healed completely and wanted to cancel my subscription. It is very difficult to do that on their... See more

Rated 5 out of 5 stars

Love all products. For the first time I truly feel every single product using natural and best ingredients. I have very sensitive and dry skin. I see changes in just few days. I hope the best for the... See more

Rated 5 out of 5 stars

I am a huge fan of natural products and recently found out about Froya Organics. Did a small research and made the order. I'd like to endorse the customer service who assisted me super fast and effici... See more

Rated 5 out of 5 stars

The more hype a product gets, the more I tend to roll my eyes and walk on by. BUT, my skin was looking dry and dull as I enter into menopause. I normally do nothing with my skin and don't wear m... See more

Rated 5 out of 5 stars

I had the best experience with the Froya customer service! They were quick to respond and to rectify the situation when my product was not delivered. I was already enjoying the product and getting res... See more

Rated 5 out of 5 stars

The products work. I signed up for an exceptionelle discount in July, thought it was 60%, they put in the right discount of 70% which to me is integrity. Also the helpfulness when you have any questio... See more

Rated 5 out of 5 stars

These are great products! My skin has never looked better than after I started using them. The company is also great. Ships fast. Great customer service...very responsive to my needs. Highly recommend... See more

Rated 5 out of 5 stars

my experience with Froya Organics has been seemless and i like their product. My skincare routine was not perfect and now my skin is soaking up their products.

Rated 5 out of 5 stars

I recently purchased Froya Organics skincare and received an email just asking me why I had purchased. I responded not expecting anything, but I immediately received a response thanking me and recomme... See more

Rated 5 out of 5 stars

I was given support with my auto ship and issue was resolved quickly and professionally. The agent helping me was very sweet in the process.

Rated 5 out of 5 stars

I made contact a few times and always received a prompt and helpful reply. Really was a pleasure to do business with this company. Angela Britten

Rated 5 out of 5 stars

I had a wonderful experience speaking with customer service on a change to my upcoming order. The representative helped me quickly and efficiently and they were extremely nice and pleasant to speak wi... See more

Rated 5 out of 5 stars

It works! After only 7 days, my 71 year old dry and sensitive skin is beginning to feel soft and more hydrated - and I’ve only been using the night balm. I’ve ordered the day balm and can’t wait for... See more

Rated 5 out of 5 stars

The customer service is top notch and timely. 🙏 I use the Insane Glow Day Balm and I love it more than any product I’ve ever used. Can’t wait to try them all! There was an issue with my card not auto... See more

Rated 5 out of 5 stars

The product feels so good on my skin! It feels like it absorbs into my skin and leaves a dewy finish. My eyes are sensitive to almost every product - even the ones specially for sensitive skin & eye... See more

Rated 5 out of 5 stars

Customer Service was simply amazing. Was having trouble getting to their site so they got tech involved. Within a couple of days I was in!!!

Rated 5 out of 5 stars

Your products are wonderful and rejuvenating. Just started using them, will see how it goes in a few weeks time. So far, so good.

Rated 5 out of 5 stars

the support team was so fast to respond and so kind. My husband lost his job in this craziness in DC and i needed to change my subscription and they were so helpful.

Rated 5 out of 5 stars

Amazing customer service! Also she was quick and very easy and detailed with explaining all I was needing help with. Thank you!

Rated 5 out of 5 stars

Order 345073. The post office accidentally damaged my package. I contacted the FROYA team and they took care of it immediately. Exceptional service!!! THANK YOU!

Rated 5 out of 5 stars

My representative was quick, helpful and easy to work with! Very happy with their customer service!

Rated 5 out of 5 stars

Fast response and quick resolution! Great customer service! Highly recommend this company - their products and their people!

Rated 5 out of 5 stars

I personally loved HOW FAST of a response I reached out to the company & how fast the return was sent back to me. The person that was helping me was kind and quick to respond with my concerns. It ma... See more

Rated 5 out of 5 stars

I recently purchased the complete system for mature women’s skin. On the first day, the Magic Revive & Glow Day Balm broke when I opened it. I contacted Froyo Skincare’s helpdesk, and they responded i... See more

Rated 5 out of 5 stars

I absolutely love this company! 🥰 The products have been so effective and wonderful. So grateful I took the chance to give Frøya a try... it's so much more than balms in a jar. It's empowerment.... See more

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Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics Store

Written by the company

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.

Wild Arctic Plants

Written by the company

You have never tried skincare like this
Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.

Better Skin or Money Back

Use it for 60 days risk free

Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."

Contact info

Promotion box for Froya Organics

Save Up To 46% If You Buy Today

Save 10% extra with the code "TP". PS: Only for a limited time!

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Replied to 44% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Customer service is exceptional

Customer service is exceptional! The products felt wonderful for my skin and i loved the way they smelled but unfortunately they made my eyes itchy. Customer service was very helpful and understanding regarding my situation. I highly recommend Froya Organics! -Katherine F.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

I had a little problem with my…

I had a little problem with my subscription and emailed Frøya. They were so warm and helpful, and quickly resolved my issue without any stress it was truly memorable.
Also, I love their pure, organic products. It feels so good to trust that they come straight from nature and are gentle on the skin. I’ve fallen in love with the Night Balm 🧡

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for sensitive skin

My skin is very sensitive and I never know what will bring about reactions, so I finally feel confident using a product that is completely natural and actually makes my skin look its best. My only disappointment is I’m unable to try your hair products!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fast, friendly, and helpful!

Fast, kind, and so helpful. I had a question about the tracker. I was given the best, detailed advice on how to solve the problem. And it was given in a QUICK response. There was not a day or two between when I sent it and when I got the response. It was within 30 minutes. Loved it! Felt like I was talking to a friend. 😁

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

I am a new customer to Froya Organics

I am a new customer to Froya Organics. My first point of contact was amazing. I was pleasantly surprised to receive responses to my questions within a few hours of sending my email.
I already have confidence in this company that they stand behind their product.
I'm happy to be a new and loyal customer
Thank you,
Nancy Arma-Short

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience.

I have been very impressed with the product. The customer service is very good too. I did have to follow up with the replacement of the broken item, but it was sent immediately after. The customer service team, or whomever is in charge of customer service and answering the emails, is kind, polite, professional, and on the ball.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Really disappointed in this company

Really disappointed in this company. Their positive reviews are misleading. Their product is average and their customer service is horrendous. DO NOT recommend.

After leaving my review, the supervisor reached out, not to resolve anything, but to tell me to “find peace in my heart” for leaving negative feedback. That response alone says everything you need to know about how they treat their customers.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

The customer care is great!

The customer care is great!
I'd made an order but then realised that an app had altered my address to an old one. I emailed Froya Organics urgently and received a swift reply. They were so helpful and altered my address to the correct one straight away so I was able to relax.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

The products are excellent, with a great texture and the authentic scent of the ingredients, which i love because it brings me back to nature. I ordered from Portugal and it arrived quickly. I asked the support team for informations about my order and they answered right away. Very good products and very good service! Thank you Froya Organics Team!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Game changer

I'm still so surprised that I saw positive changes to my fine lines overnight. A little goes a long way. I have always had sensitive skin so I'm amazed with the amount of natural ingredients jammed into each product didn't make my skin react at all!

I honestly don't think this is just skincare, it feels like it's healing my face. I will definitely purchase again without any hesitation and waiting for the haircare to become available again to try

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT! DO NOT ORDER FROM FROYA. Their products made my face break out all over. And now the company refuses to refund my full purchase. They say they can only refund one product and I bought two.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

I reached out to customer service and got a response right away. My request was handled with kindness and efficiency. The customer service is always exceptional with this company. Highly recommend.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

My face appearing younger in just 10 days

I had a question about using the day or night product of rmy neck and the respoinse I got back was quick adn detailed with a personal touch. I feel great about this comnay and product and my I have only been usign the aging system for a couple weeks and my daugheter commented on my face appearing less saggy and looking a lot younger and glowing. I was wearing no make up and so I am excited to see where this goes. I am 57y years old. Also I have very dry skin and ahve always had to use tons of oils sometimes multiple times a day and with this product I never have to reaply and my skin is always feeling moisturized. I am a big fan already.

October 13, 2025
Unprompted review

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