Kiwi.com Reviews 139,901

Kiwi sending me an email to remind me of my flight back to my destination is very helpful but they should state the reservation number of the flight (eg Westjet) so that I can check in within 24 hours... See more

Everything about the booking was well. Where I got disappointed with Kiwi is when our luggage got delayed, it was confusing finding out who to submit the claim to. On the phone site I used to book, be... See more

The arrangements for flights were great. And I particularly liked the updates on those delayed flights and gate changes. You were always giving me information before it was posted on the information... See more

Kiwi found me a flight and within the same session I was able book it. I found the flight(s) search useful and your site easy to use. The particular sequence of flights I was given though, is another... See more

There is a serious problem in your cooperation with Wizz Air -- on-line check-in is never possible, and one has to pay additional sums for check-ins at the airports. I had to do it 3 (three!) times wi... See more

Used Kiwi over a number of years now and still not dissatisfied. Lots of up to date info, before and during my journey. Quick to respond to any inquiries. Any cheaper ? Probably not,once you add... See more

Firstly there are regular offers for really cheep fly tickets comming in my mail-box, which I appreciate. Now on, we have decided to choose one of the offer and the whole procedure to get finally th... See more

I recently bought a ticket for a friend. She had her current passport and proper visa waiver. While trying to get her boarding pass 2 hours before the flight, the airlines decided they would not allow... See more

My Antalya-Dresden flight on October 2, 6K491 was changed. First, the time was changed, which was notified to my email. Then the city of arrival was changed. There was no notification of this change,... See more

The trip was smooth. The problem was the communication and transparency while i purchased the tickets. My son was below 2 year old and yet you charged him as above 2 year old. His way back he was abov... See more

Not much commend, actually. Number of terminal was never provided by kiwi. Besides, the booking number sent to me, in fact, has nothing to do with the official booking number of Air asia. This made u... See more

I have written for an assistance regarding ticket not to be used as the travel could not use but no answer or sending a template reply. The question is our money, we are paying so easy but nothing to... See more

Everything went well until I tried to confirm my booking. I repeatedly got the message ‘something has gone wrong’ which then left me unsure to continue booking transfers and hotels.

KIWI DOES WELL IN YOUR RESPONSE TO COMMUNICATIONS, BUT NOT SATISFIED WITH THE ACTION NEEDED TO SOLVE ISSUES. MY ISSUE HAS BEEN SINCE JUNE AND STILL NOT SOLVED. I NEED MY REFUND TO GET ANOTHER TICKET B... See more

I flew from Dublin to The Isle of Man and back to Dublin. We were well informed about the timings, flight duration. The flight was comfortable due to the short duration time there was no in flight... See more

Used Kiwi a few times now. Prices are competitive . I often book multiple stopover trips with multiple airlines. On the first time, it all seems complicated and new, but I have never had a problem.An... See more

My wife and I are over 70 years old seniors. We strongly believed Wizz air should had sent us the official air tickets after our booking were confirmed. We paid what we should pay, but we did not know... See more

Super easy to book a multi trip flight at really short notice. The best thing was the price! Really inexpensive compared to the flight company as we had to book last minute due to a family bereavemen... See more

-The web is customer friendly. -Dedicated customer care team. -When our air tickets were cancelled by airlines, refund was transfered back to my account within a day, without emails flying around wi... See more

I made a booking through Kiwi for WestJet flights. I received a WestJet PNR code and saw that the booking was successful on WestJet's website, and everything was ready to go. My plans sadly changed an... See more

Finding flight info and checking in was not easy. The whole ordeal was a mess. Probably not Kiwi’s fault, but not great when flying intercontinentally and there are flight delays. Better to book throu... See more

I have done few online purchase yet not successful as claim price of carrier changed, leading to numerous hassles, even though refund completed. The question is if already knowing the price displ... See more

One thing I love about Kiwi.com is their readiness to help their customers at any given time when the need arises. I cancelled a returned flight and wasn’t even sure or any refund. But to my surpri... See more

The entire experience was outstanding: Ground Crew: The service was friendly and efficient. Cabin Crew: The in-flight service was attentive, and I truly appreciate the professionalism. Ai... See more

You found the cheapest flights so my trip could happen. You kept me appraised of any changes in times and flight numbers and hotel ownership as they happened. The only complaint I could have was havin... See more

Your app saves trawling through any other travel apps to compare prices as my past experiences has proven over many trips that Kiwi always gives the best deals. Now I only consult Kiwi.

First time I've even seen your site!!! Booked, paid and confirmed with great ease !! Excellent communication within minutes. You will be my GO TO FIRST site moving forward. Direct flight to Lon... See more

Kiwi found me return flights with morning departure from my country and evening departure on our return home. This gave us more time for our holiday. I was not able to find these flights on my own.

2 times I bought with Kiwi and both times at the checkin counter they said there is no booking with my name and when I said I bought through Kiwi they rolled their eyes and said it happens often peopl... See more

Used Kiwi for internal flights in Spain and a Trip back to the UK service was spot on updates at each part of the process and they even automatically checked us in for our flights and sent all docume... See more

I got clear info about where I had to check out and check in again. It was easy to know what I had to do. On last flight - to my final destination - I got some pain in my left ear, probably due to a... See more

Everything was clear . I didn't have problems with the payment and dhe boarding information . Also the prices and airplane comibations were good

It was the first time to use kiwi.com. As a whole I am satisfied with this app because of their integrity to make follow up after customers purchased tickets.

They display cheaper prices and then in the middle of the purchasing process is the price higher by 25%. This didn't happen once. And when you re-do the process once more, it still shows a che... See more

Flight reservation was easy and fast, then, a flight was changed and kiwi.com helped me change the connection flight so I can get back home and not be charged additionally! Thank you again!

The quick response to my email about my flights The fast and correct information about gates and changes to the flights caused that I trust to the company and the service that they provide and w... See more

The kiwi app was very user-friendly. Everything was explained concisely. And I love that once they had all my credentials. I didn't have to worry about getting my boarding pass. It was automatically s... See more

1st time I booked my flight throw kiwi app For Thailand ,at 1st I was scared but at last I was happy with there transparency And details about my departure flight..

All good! The tickets where cheaper than directly from the airlines website and when I had a trouble registering to my flight the support helped me.

the whole process is easy without distract like many other similar websites, the price is decent and the steps make sense.

Kiwi does take care of everything; from Booking, Guaranteeing the best price, and Checking you into the flight. They take all the worry out of flying.

Check-in procedure was not available via KIWI. I had to be re-directed to air company at the last minute.

User-friendly, great reminders, all went smoothly. Better prices than directly with the airline. I'll use Kiwi again.

I have been really well helped Let hope it continues when I arrive at my transfer destination

I use the platform in booking my flight to Siargao. Was pretty quick and easy. Plus much cheaper that booking on main website.

Very useful easy to book lowest price in comparison to other companies.. I would use kiwi again in the future!

I realized after I booked with a 3rd party, that I couldn’t add my KTN number. When I called the airline, Alaska, they wanted to charge me $10 to add the number.

I recently booked my flight through Kiwi.com and was impressed by how easy and quick the process was. The prices were very competitive compared to other sites, and I liked the clear layout of flight o... See more

I've bought a carry on included flight. At the check in desk (I've been called to go there) they (Aerolíneas Argentinas, a shitty company) said, that they did to see my carry on in their system, and I... See more

I believe the app already offers everything a traveller needs, but it would be very helpful if they provided a 24/7 WhatsApp support agent to assist in case of delays or cancellations on connecting fl... See more