Booking with a 3rd Party
I realized after I booked with a 3rd party, that I couldn’t add my KTN number. When I called the airline, Alaska, they wanted to charge me $10 to add the number.
October 8, 2025
Reply from Kiwi.com
Dear Customer,
Thank you for leaving your valuable feedback regarding your recent experience with Kiwi.com.
We located the reservation in your system and will proceed to investigate it on our side. One of our representatives will contact you as soon as possible to assist with your case.
Thank you for your cooperation in getting back to us once we contact you to work on a solution for your case together.
Yours sincerely,
Customer Advocacy Team