Review of Kiwi.com


Rated 3 out of 5 stars

Saving money isn't always the best strategy

to SAVE $ 300., i booked my Return fare from a month tour of Eastern Europe, I went with Kiwi.com but it took 4 flights to get home. From Chisinau, Moldova - Milan, Italy - Barcelona, Spain - Boston, Mass. - San Diego, CA .... i was so run-down physically I caught COVID 19 ( i previously had 11 vaccines and booster shots) just 2 days after I finally got home, (October 3rd, 2025) I was super sick with COVID. Looking back ... I would have paid the normal (higher fare) 2-flight ticket home.

October 3, 2025

Reply from Kiwi.com

Dear Customer,

Thank you for leaving your valuable feedback regarding your recent experience with Kiwi.com.

We located the reservation in your system and will proceed to investigate it on our side. One of our representatives will contact you as soon as possible to assist with your case.

Thank you for your cooperation in getting back to us once we contact you to work on a solution for your case together.

Yours sincerely,

Customer Advocacy Team