JD Gyms - Sheffield South Reviews 231

TrustScore 3 out of 5

3.0

17 Guernsey Road, S2 4HG Sheffield, Lowfield, GB


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Rated 5 out of 5 stars
Verified

Great set of equipments. Even has punching bags which was lacking in most other gyms in the city centre. Plenty of space to move around. Decent price. The only improvement needed is some Body Assess... See more

Company replied

Rated 2 out of 5 stars

The gym itself is fine - decent equipment and good changing facilities, but when I had to cancel my membership it was another story. The process took weeks and now my daughter is having the same issue... See more

Company replied

Rated 4 out of 5 stars
Verified

As someone who goes before work, it's great to have a 24-hr option. Although the door says to use a code before 6am and I don't have one (the scanner appears to work, though) I'm liking the variety... See more

Company replied

Rated 5 out of 5 stars
Verified

JD gym Sheffield, has certainly exceeded my expectations. I am really impressed with the size of the areas for exercises, choice and number of machines and free weight, cleanliness and extremely frien... See more

Company replied

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About JD Gyms - Sheffield South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 17 Guernsey Road, S2 4HG, Sheffield, Lowfield, United Kingdom

  • 1145511566

3.0

Average

TrustScore 3 out of 5

231 reviews

5-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars
Verified

There is no security, not good management

no:-1 There is no security, any buddy steal the bag from the changing room, management dit not take any actions,
Instead of taking action they blame the victim.
For example if someone sells a drugs in side the gym that means management they support the criminals because they can not take responsibility so that means any buddy can do anything in side the changing room right?

No:-2 not good experience with gym trainers he not gives proper answer infect he ignored new gym members that's not how to treat people.

April 1, 2025
Rated 3 out of 5 stars
Verified

Good gym, room for improvement.

The Sheffield South branch of JD gyms is spacious, with good lighting, great speakers and music, air conditioned and has duplicates of weight machines and benches, helping to ensure everyone can go at their own pace when exercising without disrupting others. However, weights on the dumbbell racks seemed to be frequently unorganised, many of which seem to be missing. In some cases I have had to spend a few minutes looking for the right set. For example, when looking for the 16 KG and the 18 KG, one pair was near the smaller weights, another near the heavier weights. This has happened on a few occasions. This could easily be resolved by having more PT’s/Staff available on the floor, ensuring equipment is maintained properly. Another example could be that several ropes/handles could be added to the cable areas of the gym, some of which have seen better days, and some handles may have been stolen. On a lighter note, the gym offers good facilities for a variety of training requirements, ranging from callisthenics to more aerobic and endurance based training. The changing rooms are generally very clean and spacious also.

April 2, 2025
Rated 5 out of 5 stars
Verified

Very good gym

March 14, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

Thank you for your kind words! We're thrilled to hear you're enjoying our facilities. We strive to provide a top-notch experience for all our members.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars
Verified

It’s got a good atmosphere .plenty of…

It’s got a good atmosphere .plenty of equipment

March 5, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

We're thrilled to hear you enjoyed the atmosphere and equipment. Thank you for taking the time to share your positive experience.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars
Verified

Okay gym

Okay gym. The machines are old and need an update. Please JD get your wallet out and upgrade the equipment.

March 5, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

We appreciate your feedback and understand your perspective on the equipment. We're always looking for ways to improve and will take your suggestions into consideration.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars
Verified

It's big and spacious but needs a tidy

It's big and spacious, easy to get into but it was very hard to find weight as the facility itself was very messy.

The women's only space was very small and had weight strewn across it but the mix of equipment was good. However, one of the machines was broken but had nothing on it to indicate it was broken.

As a newbie it was hard to navigate the space in general, would be nice to have a map on the website stating the equipment there or at least the division of spaces to make it more welcoming.

February 25, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

We appreciate you taking the time to share your feedback. We understand your frustration with the cleanliness and organisation of the facility, especially as a new member.

It's important to us that everyone feels comfortable and supported in their fitness journey.

Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so. We absolutely do offer them though, so If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you.

You can email the manager on sheffieldsouth@jdgyms.co.uk or speak to a member of staff next time you are in.

We'll take your comments into consideration as we work to improve the overall experience for our members.

Best wishes
The JD Gyms Team 💚  

Rated 1 out of 5 stars
Verified

Shocking to be honest

Shocking to be honest, a lot of the equipment is outdated specifically the cardio orientated ones. Not enough back machine’s and chest flight is alway’s occupied so you could do with more of them. Lastly, my jacket got robbed from the changing room, this was my first time using the changing room. Sure i did not use a lock however, i’ve never experienced that in all my time going gym and just and it happens first time using yours. The staff told me it happens every day and you guys have not put down any procedures to prevent it. You can make the gym look aesthetic but it’s just a mask lol.

February 18, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

We understand your frustration and disappointment with your recent experience. We take all feedback seriously and are committed to providing a safe and enjoyable environment for all our members.

We are sorry to hear about the incident with your jacket and the lack of available equipment. We are constantly working to improve our facilities and address any concerns raised by our members.

We appreciate you bringing this to our attention and will take steps to review our security procedures and ensure the safety of our members' belongings.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Ladies Gym - Beware of males entering w/o announcing!!

I have been trying to phone the gym's number at different times of the day for two weeks, e-mailed them twice, & never got an answer!

1- The Ladies-only gym has only two treadmills, one of them is not working! I've been there several times so far & couldn't get on the working treadmill because it was occupied.
2- As I was training in the Ladies-only gym, a male cleaner entered the gym unannounced, & when I asked him why he comes in without announcing himself to a "Ladies Only" area he told me "It's not a ladies gym based on religious beliefs" although I haven't brought up religion in my question, but he assumed this because I had a hijab on. I don't think any segregated area should have people from the other sex entering without permission except for emergencies.
3- I have asked other women who are regular gym goers & they told me that's not normal, & that male cleaners usually announce themselves before entering the area.

It's just horrendous that you can never get a hold of anyone to talk to in the gym, no one answers the phone, no one answers e-mails, no one opens the door when I knock on the door where the staff sits. It's one of the worst gym experiences I've ever had.

February 20, 2025
Unprompted review
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

We understand your frustration with the issues you've experienced at the gym. It's important to us that all members feel safe and comfortable, and we're truly sorry that your experience hasn't reflected that.

We appreciate you bringing these concerns to our attention and will take your feedback seriously to improve our services.

To contact your gym directly you can email them on jdgyms@sheffieldsouth.co.uk

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars
Verified

Update your equipment!

I have been once and I have asked to cancel my membership already. The equipment is really old and used compared to gyms around it at the same price point, the car park doesn't feel safe at night, such a shame as I have used JD gyms at other sites before and they have been great! Update your equipment, it seems to be a consistent review!!

February 21, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there
Hi there

We appreciate you taking the time to share your feedback. We understand your disappointment with the equipment and parking situation. We value your past experiences with other JD Gyms and strive to maintain a consistent high standard across all locations.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars
Verified

Wicked gym the manager Adam is very…

Wicked gym the manager Adam is very helpful ☆☆☆☆☆

February 3, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

We appreciate your kind words about our gym and Adam's helpfulness. We're glad you're enjoying your experience with us.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars
Verified

Love that they more stuff I can use…

Love that they more stuff I can use from my last gym

January 19, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

We're thrilled to hear you're enjoying the expanded equipment and resources! We strive to provide a welcoming and well-equipped environment for our members.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars
Verified

Far too many people in that’s why I…

Far too many people in that’s why I only got too car park and cancelled my membership

January 21, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

We understand your frustration with the experience you had. We appreciate you taking the time to share your feedback.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars
Verified

No communication

Joined gym & told email would be received with information about membership, 4 days later,still nothing,had my money for 4 days & can't use gym

November 22, 2024
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

We are sorry to hear that you haven't received your welcome email with the information required to access the gym. This may have landed in your junk folder, please could you check this.

If you are still having issues you can raise a ticket with the contact centre team who will be able to help you. The link to do this is below:

https://www.jdgyms.co.uk/general-enquiries-form/

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Sheffield south was poor today

Sheffield south, a poor site!

Changing rooms littered and dirty, more broken than working lockers,
Equipment worn out/ damaged but all in service.... the cardio bike I used, the peddles kept slipping!
Grips on most machines are missing or torn, loose weights all over the place.... nothing where it should live

November 25, 2024
Unprompted review
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello, thank you for taking some time to leave us a review today! Although we are disappointed with the 2* rating, we appreciate the honest feedback that has effected your gym experience.

Staff do undertake regular maintenance checks and work hard with our maintenance team and equipment providers to ensure the facilities are in safe working order. However if you have any concerns about the facilities or equipment in club, specifically the changing areas/lockers, please notify staff on site as soon as you can, or directly to the management team on: Sheffieldsouth@jdgyms.co.uk

Our team on the gym floor do encourage our members to replace any equipment used in the correct place, however if you are struggling to locate anything inparticular, please notify the team on the floor as they usually know the main hiding places they have been left.


Best Wishes. The JD Gyms Team 💚

Rated 4 out of 5 stars
Verified

Good range of equipment

Good range of equipment, accessible day and night. Early mornings the gym is untidy with equipment (weights) being left all over by customers. Some of the equipment is showing its age (e.g.handgrips)

November 14, 2024
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi Rosemary, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at all hours of the day In Sheffield South ! Unfortunately some of the night owls are not as tidy as the early birds and our limited number of staff over night means their priorities are within the changing areas.
Our team will continue to check the equipment and will keep it available to use until deemed unsafe before replacing. However if you believe they have missed anything inparticular, please do not hesitate to let the management team know at Sheffield South.
We hope you continue to enjoy your fitness journey with us. Best wishes. The JD Gyms Team 💚

Rated 1 out of 5 stars
Verified

Gym is but but so lees equipment…

Gym is but but so lees equipment basically only 1 machine for a designated excersise compare to otyer gyms which have 2 to 3 like pounds forge all they should do is add more machines so when its busy people can still use a certein machine other than that its good

November 8, 2024
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

Thank you for taking the time to leave us a review.

We appreciate your feedback and understand your frustration. We strive to provide a diverse range of equipment to meet our members' needs. We're always looking for ways to improve and will consider your suggestion as we plan for future equipment upgrades.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Honest review after a few years of membership

Been a member for some time now and it was great a few years back - equipment in good condition, staff tidying/cleaning - not too messy and an upgrade over the xercise4less. They made it 24/7 some time back which was another bonus.

HOWEVER... it is not what it used to be. So many lockers smashed in/not working, sinks often have no soap, no one ever tidying up kit is all over the place- theve recently got some new kit but not bothered to fix some of the current kit that is in serious need of maintenance - rust/lose pins. Getting a workout done in the freeweigjts area is close to impossible like a maze walking around all the scattered dumbbells everywhere. Basic things also neglected, no cleaning stations, members aloweed to tamper with lighting/sound systems and Rollerblade around the gym,, such as shame because the gym used to be brilliant but gone downhill pretty fast..

October 2, 2024
Unprompted review
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

We appreciate you taking the time to share your feedback.

It's clear that you've been a loyal member for some time and have noticed a change in the gym's condition. We understand your disappointment and are committed to addressing your concerns. We value your feedback and will use it to improve our facilities and services.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars
Verified

Nice and clean gym.

October 5, 2024
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there Ashok. Thanks for the 5star review! Glad to hear that you are enjoying the Sheffield South gym. 👍 Best wishes, The JD Gyms Team 💚

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