No communication
Joined gym & told email would be received with information about membership, 4 days later,still nothing,had my money for 4 days & can't use gym
November 22, 2024
Reply from JD Gyms
Hi there
We are sorry to hear that you haven't received your welcome email with the information required to access the gym. This may have landed in your junk folder, please could you check this.
If you are still having issues you can raise a ticket with the contact centre team who will be able to help you. The link to do this is below:
https://www.jdgyms.co.uk/general-enquiries-form/
Best wishes
The JD Gyms Team