Ordered Normann Copenhagen bedsheets and was really excited for them. 6 days later received a mail, that they don't even have the bedsheets, because they have been discontinued. Also the bedshee... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Our chairs arrived earlier than what was originally said on the website. That was a pleasant surprise. Also, they came already assembled! Hooray!
Company replied
Verified
The first lamp I received had minor faults, but the customer service reacted very quick and nicely, and helped me with the exchange.
Verified
Great variety of designer furniture, rapid delivery, and good prices as well. Thank you!
Company replied
Company details
- Furniture Store
- Bed Shop
- Lighting Store
- Living Room Furniture Store
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
Jacobsen Møbler leverer kvalitetsmøbler og interiør. Vi har hele tiden fokus på at opdatere vores sortiment, så du altid finder det nyeste fra nogle af de førende brands inden for møbler og interiør.
Køb dine nye møbler hos Jacobsen Møbler
Written by the company
- Tryg & sikker handel | E-mærket Webshop med god kundeservice
- Jacobsen Møbler er en E-mærket webshop som sikre dig, at vi lever op til og følger den gældende lovgivning. Du kan med andre ord handle trygt & sikkert hos os
- Nem online bestilling & hurtig levering
- Når du bestiller din vare online hos os kan du nemt se, om varen er på lager. Alle varer med mærket "klar til forsendelse" bliver afsendt mellem 3-7 hverdage - ofte hurtigere.
- Gratis levering til pakkeshop / kantsten ved køb for mere end 499,-
- Vi tilbyder gratis levering, når du køber for mere end 499,-. Dette gælder for levering til en GLS pakkeshop. Større møbler leverer vi gratis til nærmeste kantsten. Ønsker du dine nye møbler båret ind i dit hjem eller at vi tager emballagen med retur tilbyder vi selvfølgelig også dette mod et mindre tillæg.
- Stort udvalg af de bedste danske & udenlandske Møbel & Lampebrands
- HAY | &Tradition | FDB | Le Klint | Cane-Line | Secto Design | Gubi | VIPP | Ferm Living | Verpan | Montana By Lassen | Sika Desing | Umage | Innovation Living | Andersen Furniture | Menu | Morsø | Skovby og mange mange flere✔
- Mere en 3000 kvm stor fysisk butik i Aabenraa
- I vores butik bliver du budt velkommen af vores dygtige veluddannede møbelsælgere. Med mange års erfaring og kompetence hjælper de dig med at finde den helt rigtige løsning til dig - uanset om du er på udkig efter en ny seng, sofa eller spisestue.
Få god rådgivning af vores dygtige møbelsælgere
Danske Designerbrands med fokus på kvalitet | Gratis levering & 30 dages fuld returret
Vi hjælper dig helt i mål uanset om du handler online eller i vores butik i Aabenraa. Ring eller skriv til os og bliv vejledt til det helt rigtige møbel til dit hjem.
Du får fri fragt fra 499 kr., hurtig levering og 30 dages fuld returret. Vi er E-mærket, hvilket er din garanti for sikker nethandel.
Tilmeld dig Club Jacobsen Møbler og få adgang til værdifulde fordele.
https://jacobsenmobler.dk/member-login
Contact info
Løgumklostervej 145, 6200, Aabenraa, Denmark
- kundeservice@jacobsenmobler.dk
- jacobsenmobler.dk
4.2
Great
6K reviews
Replied to 79% of negative reviews
Typically replies within 2 weeks
Verified
Super service
November 13, 2023
Verified
Verified
Fin fin levering
October 23, 2023
Verified
Alt bare okay.
October 13, 2023
Verified
The delivery service is impressively…
The delivery service is impressively efficient, and their customer service responds promptly. Thank you!
September 22, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Extremely delayed delivery
Extremely delayed delivery. Even though the item we bought said “in stock” on the website, it actually was not in stock. We heard nothing for a week and then had to call to get an update that it wasn’t in stock and they have no idea when delivery will happen. Still waiting for more news from them…
Update: I received correspondence from the company on 28 September informing me that my item would be delayed EVEN FURTHER! I complained to the company that they had now deceived me twice and need to take responsibility for such terrible service. Their response has been to cancel the order! So sad that they can’t own up to their mistakes but choose to ignore their shocking service.
September 5, 2023
Unprompted review
Reply from Jacobsen Møbler
Hello Clive.
There is no extremely delay - the lamp has around 4 weeks delivery time which we have updated you on.
The result - you are calling our collegaues in costumer service lairs and are telling them to grow.
We will not accept the way you are talking down to our colleagues and youre order is therefore cancelled.
You are welcom to shop elsewhere in the future.
If you have any questions you are welcome to call me. Telephone number 69156200.
Best regareds, Stig Jacobsen.
Verified
Lynhurtig ekspedition!
August 3, 2023
Verified
Super hurtig levering og god hjemme side
May 29, 2023
Reply from Jacobsen Møbler
Hej Stine.
Tak for de 5 stjerner - vi giver dem videre til vores hurtige kollegaer i pakkeriet som altid gør deres bedste for at sende samme dag som ordren kommer ind:-) Rigtig god fornøjelse med varen.
M.v.h. Rasmus, Jacobsen Møbler
Verified
Lynhurtig ekspedition.
May 7, 2023
Reply from Jacobsen Møbler
Hej Jens. Tak for de 5 stjerner. Rigtig god fornøjelse med varen. M.v.h. Rasmus, Jacobsen møbler
Verified
Reply from Jacobsen Møbler
Tak for det:-) God fornøjelse med varen. M.v.h. Rasmus, Jacobsen Møbler
Verified
Verified
God kvalitet til skarp pris og super…
God kvalitet til skarp pris og super hurtig levering!
November 21, 2022
Verified
Super service
November 21, 2022
Verified
Alt for bøvlet at returnere
Virkelig dårlig kvalitet på varen og alt for bøvlet at returnere.
Må ikke aflevere i fysisk butik og skal selv betale for at returnere.
November 14, 2022
Verified
Product received not as expected
The colour of the carpet was supposed to be solid, whilst there may be some variation expected from the website image it is certainly not a solid colour unfortunately
November 1, 2022
Verified
Verified
Verified
Verified
Verified
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.