Ordered Normann Copenhagen bedsheets and was really excited for them. 6 days later received a mail, that they don't even have the bedsheets, because they have been discontinued. Also the bedshee... See more
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Our chairs arrived earlier than what was originally said on the website. That was a pleasant surprise. Also, they came already assembled! Hooray!
Company replied
Verified
The first lamp I received had minor faults, but the customer service reacted very quick and nicely, and helped me with the exchange.
Verified
Great variety of designer furniture, rapid delivery, and good prices as well. Thank you!
Company replied
Company details
- Furniture Store
- Bed Shop
- Lighting Store
- Living Room Furniture Store
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
Jacobsen Møbler leverer kvalitetsmøbler og interiør. Vi har hele tiden fokus på at opdatere vores sortiment, så du altid finder det nyeste fra nogle af de førende brands inden for møbler og interiør.
Køb dine nye møbler hos Jacobsen Møbler
Written by the company
- Tryg & sikker handel | E-mærket Webshop med god kundeservice
- Jacobsen Møbler er en E-mærket webshop som sikre dig, at vi lever op til og følger den gældende lovgivning. Du kan med andre ord handle trygt & sikkert hos os
- Nem online bestilling & hurtig levering
- Når du bestiller din vare online hos os kan du nemt se, om varen er på lager. Alle varer med mærket "klar til forsendelse" bliver afsendt mellem 3-7 hverdage - ofte hurtigere.
- Gratis levering til pakkeshop / kantsten ved køb for mere end 499,-
- Vi tilbyder gratis levering, når du køber for mere end 499,-. Dette gælder for levering til en GLS pakkeshop. Større møbler leverer vi gratis til nærmeste kantsten. Ønsker du dine nye møbler båret ind i dit hjem eller at vi tager emballagen med retur tilbyder vi selvfølgelig også dette mod et mindre tillæg.
- Stort udvalg af de bedste danske & udenlandske Møbel & Lampebrands
- HAY | &Tradition | FDB | Le Klint | Cane-Line | Secto Design | Gubi | VIPP | Ferm Living | Verpan | Montana By Lassen | Sika Desing | Umage | Innovation Living | Andersen Furniture | Menu | Morsø | Skovby og mange mange flere✔
- Mere en 3000 kvm stor fysisk butik i Aabenraa
- I vores butik bliver du budt velkommen af vores dygtige veluddannede møbelsælgere. Med mange års erfaring og kompetence hjælper de dig med at finde den helt rigtige løsning til dig - uanset om du er på udkig efter en ny seng, sofa eller spisestue.
Få god rådgivning af vores dygtige møbelsælgere
Danske Designerbrands med fokus på kvalitet | Gratis levering & 30 dages fuld returret
Vi hjælper dig helt i mål uanset om du handler online eller i vores butik i Aabenraa. Ring eller skriv til os og bliv vejledt til det helt rigtige møbel til dit hjem.
Du får fri fragt fra 499 kr., hurtig levering og 30 dages fuld returret. Vi er E-mærket, hvilket er din garanti for sikker nethandel.
Tilmeld dig Club Jacobsen Møbler og få adgang til værdifulde fordele.
https://jacobsenmobler.dk/member-login
Contact info
Løgumklostervej 145, 6200, Aabenraa, Denmark
- kundeservice@jacobsenmobler.dk
- jacobsenmobler.dk
4.2
Great
6K reviews
Replied to 79% of negative reviews
Typically replies within 2 weeks
Order not dispatched after 3 weeks and no way to reach customer service
I have ordered a pillow 3 weeks ago and it is still not even dispatched. I have written to customer service, no reply. I have called the customer service in opening hours, the tape says they are outside opening hours. I want the order canceled and money refunded but I can't find anyone to help.
June 5, 2024
Unprompted review
Reply from Jacobsen Møbler
Hello Verda.
Sorry for the delviery time, the manufacturer has been a bit late.
Best regards, Rasmus.
Verified
let og hurtig ekspedition
May 29, 2024
Website is not up to date
Ordered Normann Copenhagen bedsheets and was really excited for them. 6 days later received a mail, that they don't even have the bedsheets, because they have been discontinued.
Also the bedsheets are still available on their site, even though they messaged me that they are discontinued meaning that other clients can still order a product that they don't even have.
The customer service was quite fast & kind though!
May 21, 2024
Unprompted review
Verified
Reply from Jacobsen Møbler
Tusind tak for den flotte anmeldelse - og rigtig god fornøjelse med varen fra os.
God weekend og mange hilsener fra Rasmus.
Verified
Great price, fast delivery
Great price for the Flowerpot lamps and arrived 24 hrs after ordering. Excellent!
March 26, 2024
Verified
Reply from Jacobsen Møbler
Hej Konni.
Tak for den positive tilbagemeldingen 😊
Dejligt og høre at du er tilfreds med servicen samt levering.
Vi ser frem til at handle med dig igen.
Rigtig god påske.
Med venlig hilsen Mathilde, Jacobsen Møbler
Ignore product defects and customers
We bought a table Eberhart Furniture Hector 120 in November with production deficiency, reported to the customer service. Was asked to keep the package and sent multiple pictures, got several answers in 2 months that the customer service was negotiating with the producer Eberhart Furniture. Customer service confirmed that it was obviously a production defect, but Eberhart did not want to acknowledge it. We bought it from Jacobsen Mobler and they have responsibility towards us for the goods they sell. But they simply stopped answering e-mails, sending automatic reply and they are not picking up the phone on the customer service number and within hours. This is the worst service ever, especially considering prices. Be careful, if anything goes wrong - they would not even care to answer!
March 5, 2024
Unprompted review
Verified
And the Oscar goes to ……
Skønne produkter / skønt udvalg!
Hurtig og effektiv mht levering.
Whats not to like 🏆
February 19, 2024
Reply from Jacobsen Møbler
Hej Sanne.
Mange tak for din positive tilbagemelding til os, det sætter vi stor pris på.
Vi håber du bliver glade for dine varer og ser frem til at handle med dig igen.
Rigtig god weekend til dig 😊
Med venlig hilsen Mathilde, Jacobsen Møbler
Verified
Very fast delivery, love the cushion
Very fast delivery. Nice cushion. Again and again with pleasure.
January 30, 2024
Reply from Jacobsen Møbler
Hello Birgit 😊
Thank you for your feedback.
We hope that you will be happy for your new Cushions.
Have a good weekend.
Regards Mathilde, Jacobsen Møbler
Verified
Reply from Jacobsen Møbler
Hej Birte.
Tak for din anmeldelse.
Vi håber du bliver glad for dine varer 😊
God weekend til dig.
Med venlig hilsen Mathilde, Jacobsen Møbler
Verified
Super information omkring senere…
Super information omkring senere levering, som bestemt ikke var for sent:-)
January 4, 2024
Reply from Jacobsen Møbler
Hej Gitte.
Mange tak for din positive anmeldelse og feedback, det sætter vi stor pris på.
Vi håber du bliver glad for dine varer og ser frem til at handle med dig igen.
God weekend til dig😊
Med venlig hilsen Mathilde, Jacobsen Møbler
Verified
Reply from Jacobsen Møbler
Hej Tonny😊
Det gør vi også.
Mange tak for din tilbagemelding, vi glæder os til at handle med dig igen.
God weekend til dig.
Med venlig hilsen Mathilde, Jacobsen Møbler
Verified
Verified
God service
December 13, 2023
Verified
All perfect, highly recommended
Perfect product with great discount, fast shipping and great tracking. Highly recommended!
December 11, 2023
Verified
Verified
Next day delivery
November 29, 2023
Verified
Fast delivery even during the busy…
Fast delivery even during the busy season of Black Friday
November 27, 2023
Fast shipping, good price
November 15, 2023
Unprompted review
Verified
Very nice and professional customer service
The first lamp I received had minor faults, but the customer service reacted very quick and nicely, and helped me with the exchange.
November 7, 2023
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