Hiper Reviews 47,565

Mange tak for tålmodig vejledning til August, for at guide mig igennem en længere proces for at genaktivere min router😊

Hiper is delivering the best Router it is a Zyxel Router Model EX3301-T0. Basic you can do everything in it. Dividing you net in different Vlan and NAT together. So basic Hiper is the best internet... See more

This is in regards to a call that I received from Hiper. The guy was very friendly and communicated well. Very honest and very understanding. It was a pleasure talking with him.

Had to change my activation date, and Mikkel K handled it instantly—super friendly and helpful. What really stood out was the follow-up, later during the day, he even called to make sure everythin... See more

I’ am changing apartment, so I started reaching out to companies. Hiper, and specifically Jens Bjerg-Raft, gave me the best offer and service. Jens was honest and straightforward from the get go, wh... See more

Emil var lydhør for problematikken og god til at supportere eventuelle fejl og mangler. Rar at tale med og god til at forklare på et plan, hvor man som et ikke-teknisk anlagt menneske også kunne være... See more

Rune was very professional and patient while assisting me. Although the issue was technical related to the wifi router product's feature, he still provided a workaround. Thanks for the help. Alwa... See more

Unnar was very helpful when I have explained about a problem that has started post the hiper wi-fi installation.

Great guy, (Mikkel), helped me a lot and even though we didn't find a solution he managed to book me an appointment with technician. I had tried this customer support about a week ago before this, but... See more

Been a customer for at least 5 years now, and I am not moving into a new apartment, so I made a new contract. Discussed through emails with Filippa, which was awesome at helping me out and sorting e... See more

Thanks to Julius and Asta, stayed on the phone with me as long as it was requiered and both were very professional!

Nicklas Christoffersen at Hiper was an absolute pleasure to discuss some issues I had with my router. He very carefully walked me through a troubleshooting process that helped us determine where the e... See more

I had a great experience with Goran J from Hiper. He helped me quickly and efficiently, making the whole process smooth and stress-free. Very professional and friendly service – highly recommended!

Relatively fast and easy support through the Chat. Thanks a lot to Anton Rich for the assistance. Didn't question the debugging steps i had done before contacting him. Found the issue and was pol... See more

I have rarely had such a good experience with customer service anywhere. I received professional and swift help and my problem was taken seriously. Could not be better. If there was an award for best... See more

Tech support person - "Unnar" was quick to respond and helpful with the device setup .

Jens was extremely kind and confident in helping me terminate my contract. He was very easy to talk to and explained everything well. Jens is AWESOME & Hiper should be very grateful to have him on the... See more

Needed to change packages and address due to moving, Daniel from Hiper has been super helpful and made this change swift for us without any overcharges or hassle.

Already have a subscription for more then 2 year now and never had any issues.

They were able to update my internet to be able to be active today instead of waiting four days

Very friendly and great help setting up, went beyond what was needed to ensure quick setup of fibre. Highly recommend

I am very happy with how quick it was to receive the modem, and to activate it a few days later. Customer service was top-notch: David was proactive in contacting me to make sure I was not encounterin... See more

I've just started the connection process. But I had some questions, so I am satisfied with the support service, everything was explained to me now calmly and clearly

David var super god og flink og rar at tale med og hjalp mig videre på en super god og venlig og imødekommende måde.

He consider that I am handicap and I am sick , therefore he was very pacient talking to me and gave me chance to concentrate talking .Thanks for your service

Quick and efficient tech support via the chat. Oliver managed to fix the internet for us so that we could watch a football game! Our hero :))

Oliver var god til at give information videre, og ringe tilbage for at bekræfte alt stemmer overens

very nice customer service and very helpful guy named Julius, they called to check if everything is good and helped me with my problem.

Just within few minutes of chat in chat box, my internet problem get resolved. Quick action taken. Very fast internet speed.

Great service from Julius. Problem couldn’t be resolved via chat so an engineer is to be out within 48 hours

Very kind and patient to explain step by step how to set up the internet

Artur was really helpful, he helped solve my ticket really quickly and efficiently and, made my internet finally start working

Thank you for being very attentive and fast acting on my enquiry. The support team was very fast and helpful.

Very nice man I speak whit and very good service 👍👍 And the Internet is very good 👍👍👍

Oliver was very keen to help and solved my problem very quickly. Great customer service.

During the migration from cable to fiber, we have had some challenges; however, Híper, and in particular, Viggo, has been very professional and kind over messages and phone trying to find solutions, a... See more

Very courteous and my request was followed in less than 24h

I was happy because he was guiding me so perfectly

Good and quick customer service Jacob is very helpful

Very helpful 👌

Effective communication and great help from Julius. Thank you very much.

Thank jolios for helping

Great and fast support, recommend 100%

Really helpful.