Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciate the value offered and the ease with which they can purchase plans tailored to their needs. Consumers highlight the straightforward setup process and the clear instructions provided. People find the service very flexible, easy to use, and appreciate the ability to monitor their data usage effectively. The application's user-friendliness and attractive design are also well-received. Customers have pointed out the quick and helpful support they received, especially when facing initial setup issues. The customer service team is often praised for their prompt responses and willingness to resolve problems efficiently, sometimes even exceeding expectations. However, some users have experienced difficulties with the app, particularly regarding settings and initial activation, noting that a stable internet connection is required.

Based on these reviews

Rated 4 out of 5 stars

Very positive user experience. I got a fast support when required one. I would have given a 5 star review but I must be honest as I faced issues while trying to utilize this app at first time. An... See more

Company replied

Rated 4 out of 5 stars
Verified

Great overall experience with speed and connection quality. The only reason I’m not giving 5 stars is because I had trouble when trying to repurchase data. The app wouldn’t let me start a second p... See more

Company replied

Rated 4 out of 5 stars
Verified

Worked fine when we had the maximum package, realised couldn’t make mobile calls. GOMO is for data ONLY. Needed data for another 15 days (45 days in total), but the data connection was “patchy”, even... See more

Company replied

Rated 4 out of 5 stars
Verified

Really reactive when having trouble. Cheaper but better services than Ubigi or Saily And I have much more connection with GoMoWorld than any other e-sim services. (At least in Spain ) I'm using... See more

Company replied

Rated 5 out of 5 stars
Verified

I'm satisfied so far. As esim is used globally, I would strongly advise a 24/7 customer service. I've bought esim for Panama, Belize & Colombia. All have good connections except for the Belize on... See more

Company replied

Rated 5 out of 5 stars
Verified

First time user..Gomoworld worked great from start to end of my trip..had 15GB for a trip of 14days in Colombia..continous hotspot with 3 co-travelers flawless videocalling via whatsapp. In city areas... See more

Company replied

Rated 5 out of 5 stars
Verified

for the process of getting and installing every thing worked really well and great experience However, the coverage and quality of network was not good in my case but the guys at gomo resolved... See more

Company replied

Rated 5 out of 5 stars

I already have purchased and use the eSIM from GoMoWorld in the past; have a great experience. This time I have also no issues but, because I change my smartphone I have some difficulties with the ins... See more

Company replied

Rated 5 out of 5 stars

I used GOMOWORLD this year in Egypt and Japan. It's very flexible, and easy to use and control the amount of data used. I had only a few issues with the Japanese network. The connection was... See more

Company replied

Rated 5 out of 5 stars
Verified

Liked them compared to other providers for my regular Italy stays as App is easy, installation is easy but most importantly there is no confusion about providers. They never told me what providers are... See more

Company replied

Rated 5 out of 5 stars
Verified

I have used the service on my last 3 trips. 1st time in Amsterdam (Oct2024) it worked perfectly; then Spain (Jan2025, Oct2025) In Jan I had to buy a 2nd plan because the first one wouldn't start. I... See more

Company replied

Rated 5 out of 5 stars

Used it for Angola, it was the only app that gave me the availability for this country. It worked correctly, the connection was stable and worked fine.

Company replied

Rated 2 out of 5 stars
Verified

Started off great with 20GB in Turkey, but when I bought another 20GB it never activated and just showed as “upcoming.” Support was super slow and not helpful, so I had to buy extra WiFi to get by. O... See more

Company replied

Rated 5 out of 5 stars

Having tried a trial sim that went well, I purchased a sim to use in US. I had a few teething problems initially getting set up but got there in the end. The support was very quick and responsive to h... See more

Company replied

Rated 2 out of 5 stars
Verified

Didn't work. I've used GoMoWorld on two previous overseas trips with no problems, but this time it simply failed to connect to the mobile network in Bali, Indonesia. I tried all the troubleshooting tr... See more

Company replied

Rated 5 out of 5 stars

purchased esim croatia and it does not work. after 6 hrs of waisting my time, want a full refund immediately. Update: Refund issued. Technical issue not resolved. Update: Techical issue resolved. T... See more

Company replied

Rated 5 out of 5 stars
Verified

The ease of buying the plan as per one’s need and pocket. Not get disconnected unknowingly or be caught unaware of not being connected. Me and my kids were fully connected wherever we were through the... See more

Company replied

Rated 2 out of 5 stars
Verified

You failed to indicate that this should be activated before leaving home, I couldn’t connect to WiFi in the airport, not sure why, so I could not commence activation until I checked into my hotel. So... See more

Company replied

Rated 3 out of 5 stars
Verified

The data usage information was never updated. The tutorial are ok, but are annoying if you already know how to set up the eSIM To activate the eSIM I had to access a WiFi connection first. Without... See more

Company replied

Rated 5 out of 5 stars
Verified

Good price, I usually use GoMoWorld when traveling to UK. I think it uses EE which is somewhat spotty, but plans are better rather than buying physical EE sim card. Used it also in Vietnam and it was... See more

Company replied

Rated 5 out of 5 stars

The customer service in GoMoWorld is exceeding my expectations every time! First time they responded almost immediately to my request about connection issues. Second time they fixed my plan ty... See more

Company replied

Rated 2 out of 5 stars
Verified

Can’t activate plan unless at designation. Need to find wifi to activate. Do like Saily, works perfect every time.

Company replied

Rated 3 out of 5 stars
Verified

Overall an excellent world travel sim, I have used this eSIM two times when travelling overseas. Once you have downloaded the eSIM, there is no need to download different eSIM when visiting different... See more

Company replied

Rated 5 out of 5 stars
Verified

Great value and fairly easy setup. I've used their esims across Europe with little to no issues. Biggest thing to note is that you need internet at the time of setup, so I would suggest to activate be... See more

Company replied

Rated 5 out of 5 stars
Verified

Go Mo was recommended to me by a friend and I started using it November 2024 while in USA. I had difficulty getting app working and after a quick email to your customer support, they had me up and run... See more

Company replied

Rated 5 out of 5 stars

I am a non tec savvy 67 year old Bought an eSIM for a trip to America and it was so simple and easy I didn’t hesitate to buy one for this trip to India

Company replied

Rated 5 out of 5 stars

I used Gomo world in Turkey recently and had issues getting it to work, let me explain. Didn’t realise that you need WiFi to activate it. After Three attempts and payment I eventually got it to work p... See more

Company replied

Rated 5 out of 5 stars

Wasn't sure if it's going to work abroad and after arriving in Bilbao - no Internet! Checked all the settings and restarted the phone but no luck. Contacted customer service and received qui... See more

Company replied

Rated 5 out of 5 stars
Verified

Best app I found to travel and not be ruined by data roaming cost. It’s often cheaper than other providers and the fact that I only need one eSIM for all my trips abroad is super convenient. Customer... See more

Company replied

Rated 4 out of 5 stars
Verified

GoMoWorld is by far the easiest esim app to setup, it has been great for me across Italy, France, Greece and Canada. Probably one of the lowest prices, signal or coverage isn't always perfect, but... See more

Company replied

Rated 2 out of 5 stars

I purchased a 15 GB data package valid for 30 days, but after only two weeks it stopped working — even though I still had more than 5 GB of data and 14 days remaining. When I contacted customer servic... See more

Company replied

Rated 2 out of 5 stars

When it worked, service was pretty good - I was in India for 2 weeks and there was one afternoon service just stopped working. Otherwise connection was pretty stable, reliable and fast. Set up... See more

Company replied

Rated 4 out of 5 stars
Verified

Efficient app, reactive, easy to use, with attractive design. The Irish origin of the service provider may cause some worries with e-banking apps. It’s funny to identify how pushed advertising suddenl... See more

Company replied

Rated 4 out of 5 stars
Verified

It's easy to install and very reliable. It is also good value for money to be connected worldwide. One can have desired satisfaction with the e-SIM connectivity and response.

Company replied

Rated 3 out of 5 stars
Verified

Couldn't use the service as couldn't activate eSim on iPhone - it wasn't compatible with that model, the money was wasted. Got an email after giving them 1 star and they refunded the money I paid.

Company replied

Rated 5 out of 5 stars
Verified

Used it in a few countries now and it is really good. Never have any problems at all. I recommend GoMoWorld very good

Company replied

Rated 5 out of 5 stars
Verified

I had issued with the activation of the eSIM. But with the help of the customer service, everything went well and the eSIM worked very well!

Company replied

Rated 4 out of 5 stars
Verified

A little bit glitchy initially (probably my own fault) . I used three different esims. Singapore, Australia and Vietnam. I was very happy with the coverage in all the countries.

Company replied

Rated 4 out of 5 stars
Verified

Network issues and coverage issues in Some areas in Spain in the south. Data consumption was very high compared to same use and period of last time !!

Company replied

Rated 5 out of 5 stars
Verified

Great value, super easy & quick to set up & use with clear instructions. Great coverage

Company replied

Rated 5 out of 5 stars
Verified

good service - my data disappeared before the expire date, but GoMoWorld restored everything the same day and added a bonus. Thank you!

Company replied

Rated 5 out of 5 stars
Verified

Great! Just to be improving the settings to be more amicable. In some cases is not working because the LTE is not activated. After that everything works perfect.

Company replied

Rated 3 out of 5 stars
Verified

buying three times 20 euros of traffic for 20 days is too much and it didn't work in this country

Company replied

Rated 5 out of 5 stars
Verified

I love gomoworld..i am leaving spain tomorrow for USA…can I use the same esim?

Company replied

Rated 5 out of 5 stars
Verified

I have been using GomoWorld for some time and it has been perfect for every trip I have done. As well price wise is the best app that I have seen around.

Company replied

Rated 4 out of 5 stars
Verified

Great value eSIM. I'd easily use it as my main everyday network. Can be a bit hard to set up.

Company replied

Rated 4 out of 5 stars
Verified

Response was slow a few times when it appeared I had full signal

Company replied

We perform checks on reviews


Company details

  1. Telecommunications Service Provider
  2. Phone and Internet Service
  3. Telecommunications Equipment Supplier

About GoMoWorld

Written by the company

About GoMoWorld

GoMoWorld is a global eSIM app designed to make travel connectivity simple, affordable, and stress-free. Whether you're heading to Europe for a weekend or traveling the world for months, our app gives you instant access to mobile data in over 200 destinations — without needing a physical SIM card.

Our mission is to remove the pain points of traditional roaming: no more surprise fees, complicated settings, or overpriced plans. With GoMoWorld, you can install your eSIM in seconds, choose the data plan that fits your trip, and stay connected wherever you go — all directly from your phone.

We believe in transparency and value. That’s why our plans start at just €3.99 for 7 days, with hotspot sharing included, no hidden fees, and no misleading “unlimited” promises. Every plan is clearly explained and easy to manage.

GoMoWorld also includes a built-in VPN to make sure you can overcome geographical restrictions, and all our plans support tethering so you can share your connection with other devices.

We’re proud to be trusted by thousands of travelers worldwide, and we’re constantly working to expand our coverage, improve our app, and provide best-in-class customer support.

Why choose GoMoWorld?

  • ✔️ Instant eSIM installation via our app
  • 🌍 Coverage in 200+ destinations
  • 🔒 Built-in VPN to overcome geographical restrictions
  • 📶 Hotspot sharing (tethering) included
  • 💸 Plans from just €3.99 — no hidden fees
  • ✅ 1 single eSIM for the entire world, no need to install a new one every time
  • 📱 Designed for travelers, by travelers

Join the future of travel connectivity with GoMoWorld.

🌍 Visit www.gomoworld.com to learn more

Our promise to you

Written by the company

Full refund if your plan can't be activated
If you experience any activation issue, we’ll refund you—no questions asked.
Activate your plan when you're ready
Buy now, travel later: your plan only starts counting once activated.
Fast, secure & reliable payments
All transactions are protected. Pay securely with cards, or Apple Pay.
Stay connected in 200+ destinations
With GoMoWorld, you're covered worldwide—no roaming fees, no stress.

Our activation guarantee

Instant activation

Your eSIM is available on the GoMoWorld app immediately after purchase—ready when you are.

Contact info

🌍 Travel the world with GoMoWorld

eSIM plans from €3.99. Instant setup. No roaming fees.

3.9

Great

TrustScore 4 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Used it in a few countries now and it…

Used it in a few countries now and it is really good. Never have any problems at all. I recommend GoMoWorld very good

October 4, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for your kind words Paul! 💙 We're delighted to hear that GoMoWorld has worked perfectly for you across multiple countries. Your recommendation means a lot to us — we’ll keep making sure you stay connected wherever you travel!

Rated 5 out of 5 stars
Verified

Great value, user experience and coverage

Great value, super easy & quick to set up & use with clear instructions. Great coverage

October 6, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for your great feedback Josefeen! 💙 We're thrilled to hear you found GoMoWorld easy to set up and that you enjoyed great coverage during your trip. Your satisfaction means the world to us — we hope to keep you connected on all your future adventures!

Rated 1 out of 5 stars
Verified

Very difficult to connect in Uzbekistan…

Very difficult to connect in Uzbekistan
Very slow speed. I used 600mb out of 7gb for 10 days.
Not recommended in Uzbekistan

September 27, 2025
GoMoWorld logo

Reply from GoMoWorld

We’re really sorry to hear that your experience in Uzbekistan wasn’t up to expectations. Unfortunately, coverage and speed can vary depending on local network infrastructure, which is unfortunately outside our control. That said, your feedback is super valuable — we’re continuously working with our local partners to improve performance in that region. Thanks for being a loyal customer and for sharing your experience 🙏

Rated 5 out of 5 stars
Verified

3 time user

I have used the service on my last 3 trips. 1st time in Amsterdam (Oct2024) it worked perfectly; then Spain (Jan2025, Oct2025) In Jan I had to buy a 2nd plan because the first one wouldn't start. I failed to write to the help line and proceeded to buy new plan. This last time (Oct) same thing happened, it wouldn't start but this time I contacted helpline and they proceeded to show me how to reset in order to make it work. So far I've had great reception and continuous signal.
UPDATE: a couple of days after writing this review, I was contacted by email by a company representative apologizing for the inconvenience with my plan and offering future service on my next trip.. This is what I call extraordinary customer service, best of all, I wasnt expecting it!!! So Im upgrading my review and giving them 5*, because they have earned it .. 👌👌

October 2, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for updating your review Virginia! 🌍 We’re really happy to hear that your experience with our support team turned things around. Your feedback means a lot — it helps us improve and reminds us why we care so much about providing reliable service and responsive assistance. We’ll be here to keep you connected on your next trip! ✈️💙

Rated 3 out of 5 stars
Verified

Very disappointed as coverage wasn't…

Very disappointed as coverage wasn't great in some areas

October 2, 2025
GoMoWorld logo

Reply from GoMoWorld

Hi Laurence,

We’re sorry to hear the coverage wasn’t great in some areas. GoMoWorld uses local partner networks in each country to ensure the best possible connectivity, but signal quality can still vary depending on location or local infrastructure.

We’d really like to understand where you experienced issues so we can report it to our network team. If you could reach out to us via the in-app chat, we’ll look into it and do our best to make things right.

Thank you for your feedback — it truly helps us improve our service.

The GoMoWorld Team 🌍

Rated 2 out of 5 stars
Verified

Can’t activate plan unless at…

Can’t activate plan unless at designation. Need to find wifi to activate. Do like Saily, works perfect every time.

September 27, 2025
GoMoWorld logo

Reply from GoMoWorld

Hi, thank you for your feedback. We understand it can be inconvenient that the plan needs to be activated with an internet connection at the destination. We’re constantly working to make activation as smooth as possible and we're working actively on the issue.

We hope to see you again soon on GoMoWorld 🌍📱

Rated 3 out of 5 stars
Verified

buying three times 20 euros of traffic…

buying three times 20 euros of traffic for 20 days is too much and it didn't work in this country

September 26, 2025
GoMoWorld logo

Reply from GoMoWorld

Hi Ruslana,

Thanks for sharing your experience! I understand it may have been confusing to buy multiple plans. Each GoMoWorld plan is specific to a country, so your Georgia plan didn’t work in Turkey. Your 20GB Turkey plan was fully used, which is why you purchased the 9GB plan later.

We’re glad you were able to stay connected and hope this clarifies why multiple plans were necessary. We always try to make our plans flexible and clear for travelers, and your feedback helps us improve.

If you have any questions about optimizing your plans in the future, don’t hesitate to reach out to our support team.

Thanks again for using GoMoWorld!

Rated 5 out of 5 stars
Verified

Good customer service help via the APP

I had issued with the activation of the eSIM.
But with the help of the customer service, everything went well and the eSIM worked very well!

September 24, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you for your kind words Patrick! We’re glad our support team could help and that your eSIM worked perfectly. We look forward to keeping you connected on all your future travels!

Rated 4 out of 5 stars
Verified

Great value eSIM

Great value eSIM.
I'd easily use it as my main everyday network.
Can be a bit hard to set up.

September 26, 2025
GoMoWorld logo

Reply from GoMoWorld

Thanks a lot for your review Martin! We're really happy to hear that you found GoMoWorld to be great value and reliable enough to use as your main network. 😊
We’re taking note of your feedback about setup — we’re always working to make the activation process even smoother.

Rated 5 out of 5 stars
Verified

Efficace, facile. On aime

Facile, efficace, excellent service d'assistance en cas de besoin.

September 30, 2025
GoMoWorld logo

Reply from GoMoWorld

Merci beaucoup pour votre retour Patrick ! 😊
Nous sommes ravis que vous ayez trouvé GoMoWorld simple et efficace, et que notre service d’assistance ait été à la hauteur. Bon voyage et à très bientôt sur GoMoWorld ! 🌍📱

Rated 5 out of 5 stars
Verified

Liked them compared to other Italy providers…

Liked them compared to other providers for my regular Italy stays as App is easy, installation is easy but most importantly there is no confusion about providers. They never told me what providers are used, but always have good connection and not at risk of connecting to provider that is not covered. Only comment fo GoMoWorld itself is to tell more clearly when fully starting on location that the App won't work properly until started when connected to the internet. Confused me last year, forgot and again wondered this year what I was doing wrong.

September 20, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for your detailed review! 🙏
We’re really happy to hear that GoMoWorld has worked reliably for you in Italy 🇮🇹 and that the setup was smooth.
Your feedback about improving clarity when activating plans offline is very valuable — we’ll make sure to pass it along to our product team.

Thanks again for your trust and continued use of GoMoWorld! 🌍📱

Rated 1 out of 5 stars

Didn't work on my phone. No QR code offered as alternative

Their app keeps telling me "Failed to create your eSIM. Please try again." when trying to install the eSIM through it. They don't offer any way to install it via a QR code.

As such, the service is useless to me, and I imagine to all the other people whose phones happen to be unlucky enough to be supported by their finicky app.

October 4, 2025
Unprompted review
GoMoWorld logo

Reply from GoMoWorld

We’re sorry to hear about your experience Mohammed. 😔

Our support team can help resolve this quickly if you contact us directly on the chat or at support@gomoworld.com Please reach out and we’ll make sure you’re fully taken care of.

Rated 5 out of 5 stars
Verified

I love gomoworld..i am leaving spain…

I love gomoworld..i am leaving spain tomorrow for USA…can I use the same esim?

September 30, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for your kind words!
We’re really happy to hear you loved GoMoWorld in Spain 🙌

You can absolutely keep using the same eSIM — just open the app, select your destination (USA), purchase a plan and activate it so you're connected as soon as you land (you need internet to activate your plan). No need to reinstall a new eSIM! Safe travels ✈️🇺🇸

Rated 4 out of 5 stars
Verified

Response slow from time to time

Response was slow a few times when it appeared I had full signal

September 30, 2025
GoMoWorld logo

Reply from GoMoWorld

Thanks a lot for your feedback! 🙏
We’re glad to hear everything mostly worked well. Sometimes response speed can vary depending on local network congestion — even when signal bars look full. We’re continuously working with our partners to optimize performance worldwide.

We hope to see you again soon on GoMoWorld 🌍📱

Rated 5 out of 5 stars
Verified

Very good. I can use my celfon in times of needs especially in navigation in places that I'm not familiar.

I was able to used it in unfamiliar places for navigation.

September 29, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for your kind review Marilyn! 🌍
We’re really happy to hear that GoMoWorld helped you stay connected and navigate easily while exploring new places. That’s exactly what we’re here for! 🚀

We look forward to being part of your next adventure ✈️

Rated 5 out of 5 stars

I used GOMOWORLD this year in Egypt and…

I used GOMOWORLD this year in Egypt and Japan.
It's very flexible, and easy to use and control the amount of data used.

I had only a few issues with the Japanese network.
The connection was frequently lost, and speed was not the best compared to others in our group.
Still very much usable and handy.
Also, make sure to install the esim properly before going. It may cause some faulty installation if the wi-fi is not good.

Overall it's a very good service, and the app is a must.

September 1, 2025
Unprompted review
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for your detailed and thoughtful review Luis! 🙏
We’re delighted to hear you enjoyed using GoMoWorld in both Egypt and Japan 🇪🇬🇯🇵 — and we really appreciate your useful feedback about installation and connection quality.

We’re continuously working with our local partners to make coverage even more reliable worldwide 🌍.
Glad to know GoMoWorld made your travels easier — hope to see you connected with us again soon! ✈️

Rated 1 out of 5 stars
Verified

I couldn't connect my phone to the…

I couldn't connect my phone to the Internet with GoMoWorld's esim in Dubai. I want refund.

September 28, 2025
GoMoWorld logo

Reply from GoMoWorld

We’re very sorry to hear about your experience in Dubai. This is certainly not the level of service we want to provide. Our support team has reached out to you directly to investigate what happened.

Rated 5 out of 5 stars

Overall Good

Having tried a trial sim that went well, I purchased a sim to use in US. I had a few teething problems initially getting set up but got there in the end. The support was very quick and responsive to help which was reassuring. The sim worked well and had good coverage.

September 27, 2025
Unprompted review
GoMoWorld logo

Reply from GoMoWorld

Thank you for your review! We’re glad to hear the eSIM worked well for you in the US and that our support team was able to help quickly. We appreciate your feedback on the setup process and are working to make activation even smoother. We hope to see you back with GoMoWorld soon! 🌍📱

Rated 5 out of 5 stars
Verified

Some locations/ area in Turkey cant be…

Some locations/ area in Turkey cant be used

September 21, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you for sharing your experience! We’re glad the service worked for you overall, and we’re sorry some areas in Turkey had limited coverage. Connectivity can vary depending on the local operators we partner with, but we’re always working to improve. We hope to welcome you back on your next trip! 🌍✈️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look