TO

Tze Oi/Chin

Malaysia

Reviews

Review of GoMoWorld


Rated 5 out of 5 stars

Good job!

I'm satisfied so far.
As esim is used globally, I would strongly advise a 24/7 customer service.
I've bought esim for Panama, Belize & Colombia. All have good connections except for the Belize one which I used only in San Ignacio. I don't whether the problem is the same in other cities. You may want to find out the reason for it.
After my comments, Tom, the Head of Operations immediately responded. He even give me a small data plan as an appreciation.
Thank you very much GoMoWorld & keep up the good work!
I will definitely buy esim from you in my next travel.

October 2, 2025

Reply from GoMoWorld

Thank you for your detailed feedback and for trusting GoMoWorld across several destinations 🌎 We're happy to hear you’re satisfied overall, and we really appreciate your insight about Belize — we’ll review the coverage in that area with our local partners to see what might have caused the issue. Your suggestion about 24/7 support is also noted 🙌 We hope to see you again soon on your next trip!

Review of Trip.com


Rated 4 out of 5 stars

I've great experience dealing with them…

I've great experience dealing with them so far

March 15, 2025

Reply from Trip.com

Hi Tze Oi/Chin,

Thank you for the time to leave this lovely review. I appreciate that you shared with us the experience you had with our customer support.

Please know that we are striving every day to provide the best customer experience to our customers. Your feedback motivates us to continue our best practices and exceed our customer's expectations.

Again, thank you for choosing us and please enjoy your day to the fullest.

Best regards,

Kaylee
Trip.com