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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciate the value offered and the ease with which they can purchase plans tailored to their needs. Consumers highlight the straightforward setup process and the clear instructions provided. People find the service very flexible, easy to use, and appreciate the ability to monitor their data usage effectively. The application's user-friendliness and attractive design are also well-received. Customers have pointed out the quick and helpful support they received, especially when facing initial setup issues. The customer service team is often praised for their prompt responses and willingness to resolve problems efficiently, sometimes even exceeding expectations. However, some users have experienced difficulties with the app, particularly regarding settings and initial activation, noting that a stable internet connection is required.

Based on these reviews

Rated 4 out of 5 stars

Very positive user experience. I got a fast support when required one. I would have given a 5 star review but I must be honest as I faced issues while trying to utilize this app at first time. An... See more

Company replied

Rated 4 out of 5 stars
Verified

Great overall experience with speed and connection quality. The only reason I’m not giving 5 stars is because I had trouble when trying to repurchase data. The app wouldn’t let me start a second p... See more

Company replied

Rated 4 out of 5 stars
Verified

Worked fine when we had the maximum package, realised couldn’t make mobile calls. GOMO is for data ONLY. Needed data for another 15 days (45 days in total), but the data connection was “patchy”, even... See more

Company replied

Rated 4 out of 5 stars
Verified

Really reactive when having trouble. Cheaper but better services than Ubigi or Saily And I have much more connection with GoMoWorld than any other e-sim services. (At least in Spain ) I'm using... See more

Company replied

Rated 5 out of 5 stars
Verified

I'm satisfied so far. As esim is used globally, I would strongly advise a 24/7 customer service. I've bought esim for Panama, Belize & Colombia. All have good connections except for the Belize on... See more

Company replied

Rated 5 out of 5 stars
Verified

First time user..Gomoworld worked great from start to end of my trip..had 15GB for a trip of 14days in Colombia..continous hotspot with 3 co-travelers flawless videocalling via whatsapp. In city areas... See more

Company replied

Rated 5 out of 5 stars
Verified

for the process of getting and installing every thing worked really well and great experience However, the coverage and quality of network was not good in my case but the guys at gomo resolved... See more

Company replied

Rated 5 out of 5 stars

I already have purchased and use the eSIM from GoMoWorld in the past; have a great experience. This time I have also no issues but, because I change my smartphone I have some difficulties with the ins... See more

Company replied

Rated 5 out of 5 stars

I used GOMOWORLD this year in Egypt and Japan. It's very flexible, and easy to use and control the amount of data used. I had only a few issues with the Japanese network. The connection was... See more

Company replied

Rated 5 out of 5 stars
Verified

Liked them compared to other providers for my regular Italy stays as App is easy, installation is easy but most importantly there is no confusion about providers. They never told me what providers are... See more

Company replied

Rated 5 out of 5 stars
Verified

I have used the service on my last 3 trips. 1st time in Amsterdam (Oct2024) it worked perfectly; then Spain (Jan2025, Oct2025) In Jan I had to buy a 2nd plan because the first one wouldn't start. I... See more

Company replied

Rated 5 out of 5 stars

Used it for Angola, it was the only app that gave me the availability for this country. It worked correctly, the connection was stable and worked fine.

Company replied

Rated 2 out of 5 stars
Verified

Started off great with 20GB in Turkey, but when I bought another 20GB it never activated and just showed as “upcoming.” Support was super slow and not helpful, so I had to buy extra WiFi to get by. O... See more

Company replied

Rated 5 out of 5 stars

Having tried a trial sim that went well, I purchased a sim to use in US. I had a few teething problems initially getting set up but got there in the end. The support was very quick and responsive to h... See more

Company replied

Rated 2 out of 5 stars
Verified

Didn't work. I've used GoMoWorld on two previous overseas trips with no problems, but this time it simply failed to connect to the mobile network in Bali, Indonesia. I tried all the troubleshooting tr... See more

Company replied

Rated 5 out of 5 stars

purchased esim croatia and it does not work. after 6 hrs of waisting my time, want a full refund immediately. Update: Refund issued. Technical issue not resolved. Update: Techical issue resolved. T... See more

Company replied

Rated 5 out of 5 stars
Verified

The ease of buying the plan as per one’s need and pocket. Not get disconnected unknowingly or be caught unaware of not being connected. Me and my kids were fully connected wherever we were through the... See more

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Rated 2 out of 5 stars
Verified

You failed to indicate that this should be activated before leaving home, I couldn’t connect to WiFi in the airport, not sure why, so I could not commence activation until I checked into my hotel. So... See more

Company replied

Rated 3 out of 5 stars
Verified

The data usage information was never updated. The tutorial are ok, but are annoying if you already know how to set up the eSIM To activate the eSIM I had to access a WiFi connection first. Without... See more

Company replied

Rated 5 out of 5 stars
Verified

Good price, I usually use GoMoWorld when traveling to UK. I think it uses EE which is somewhat spotty, but plans are better rather than buying physical EE sim card. Used it also in Vietnam and it was... See more

Company replied

Rated 5 out of 5 stars

The customer service in GoMoWorld is exceeding my expectations every time! First time they responded almost immediately to my request about connection issues. Second time they fixed my plan ty... See more

Company replied

Rated 2 out of 5 stars
Verified

Can’t activate plan unless at designation. Need to find wifi to activate. Do like Saily, works perfect every time.

Company replied

Rated 3 out of 5 stars
Verified

Overall an excellent world travel sim, I have used this eSIM two times when travelling overseas. Once you have downloaded the eSIM, there is no need to download different eSIM when visiting different... See more

Company replied

Rated 5 out of 5 stars
Verified

Great value and fairly easy setup. I've used their esims across Europe with little to no issues. Biggest thing to note is that you need internet at the time of setup, so I would suggest to activate be... See more

Company replied

Rated 5 out of 5 stars
Verified

Go Mo was recommended to me by a friend and I started using it November 2024 while in USA. I had difficulty getting app working and after a quick email to your customer support, they had me up and run... See more

Company replied

Rated 5 out of 5 stars

I am a non tec savvy 67 year old Bought an eSIM for a trip to America and it was so simple and easy I didn’t hesitate to buy one for this trip to India

Company replied

Rated 5 out of 5 stars

I used Gomo world in Turkey recently and had issues getting it to work, let me explain. Didn’t realise that you need WiFi to activate it. After Three attempts and payment I eventually got it to work p... See more

Company replied

Rated 5 out of 5 stars

Wasn't sure if it's going to work abroad and after arriving in Bilbao - no Internet! Checked all the settings and restarted the phone but no luck. Contacted customer service and received qui... See more

Company replied

Rated 5 out of 5 stars
Verified

Best app I found to travel and not be ruined by data roaming cost. It’s often cheaper than other providers and the fact that I only need one eSIM for all my trips abroad is super convenient. Customer... See more

Company replied

Rated 4 out of 5 stars
Verified

GoMoWorld is by far the easiest esim app to setup, it has been great for me across Italy, France, Greece and Canada. Probably one of the lowest prices, signal or coverage isn't always perfect, but... See more

Company replied

Rated 2 out of 5 stars

I purchased a 15 GB data package valid for 30 days, but after only two weeks it stopped working — even though I still had more than 5 GB of data and 14 days remaining. When I contacted customer servic... See more

Company replied

Rated 2 out of 5 stars

When it worked, service was pretty good - I was in India for 2 weeks and there was one afternoon service just stopped working. Otherwise connection was pretty stable, reliable and fast. Set up... See more

Company replied

Rated 4 out of 5 stars
Verified

Efficient app, reactive, easy to use, with attractive design. The Irish origin of the service provider may cause some worries with e-banking apps. It’s funny to identify how pushed advertising suddenl... See more

Company replied

Rated 4 out of 5 stars
Verified

It's easy to install and very reliable. It is also good value for money to be connected worldwide. One can have desired satisfaction with the e-SIM connectivity and response.

Company replied

Rated 3 out of 5 stars
Verified

Couldn't use the service as couldn't activate eSim on iPhone - it wasn't compatible with that model, the money was wasted. Got an email after giving them 1 star and they refunded the money I paid.

Company replied

Rated 5 out of 5 stars
Verified

Used it in a few countries now and it is really good. Never have any problems at all. I recommend GoMoWorld very good

Company replied

Rated 5 out of 5 stars
Verified

I had issued with the activation of the eSIM. But with the help of the customer service, everything went well and the eSIM worked very well!

Company replied

Rated 4 out of 5 stars
Verified

A little bit glitchy initially (probably my own fault) . I used three different esims. Singapore, Australia and Vietnam. I was very happy with the coverage in all the countries.

Company replied

Rated 4 out of 5 stars
Verified

Network issues and coverage issues in Some areas in Spain in the south. Data consumption was very high compared to same use and period of last time !!

Company replied

Rated 5 out of 5 stars
Verified

Great value, super easy & quick to set up & use with clear instructions. Great coverage

Company replied

Rated 5 out of 5 stars
Verified

good service - my data disappeared before the expire date, but GoMoWorld restored everything the same day and added a bonus. Thank you!

Company replied

Rated 5 out of 5 stars
Verified

Great! Just to be improving the settings to be more amicable. In some cases is not working because the LTE is not activated. After that everything works perfect.

Company replied

Rated 3 out of 5 stars
Verified

buying three times 20 euros of traffic for 20 days is too much and it didn't work in this country

Company replied

Rated 5 out of 5 stars
Verified

I love gomoworld..i am leaving spain tomorrow for USA…can I use the same esim?

Company replied

Rated 5 out of 5 stars
Verified

I have been using GomoWorld for some time and it has been perfect for every trip I have done. As well price wise is the best app that I have seen around.

Company replied

Rated 4 out of 5 stars
Verified

Great value eSIM. I'd easily use it as my main everyday network. Can be a bit hard to set up.

Company replied

Rated 4 out of 5 stars
Verified

Response was slow a few times when it appeared I had full signal

Company replied

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Company details

  1. Telecommunications Service Provider
  2. Phone and Internet Service
  3. Telecommunications Equipment Supplier

About GoMoWorld

Written by the company

About GoMoWorld

GoMoWorld is a global eSIM app designed to make travel connectivity simple, affordable, and stress-free. Whether you're heading to Europe for a weekend or traveling the world for months, our app gives you instant access to mobile data in over 200 destinations — without needing a physical SIM card.

Our mission is to remove the pain points of traditional roaming: no more surprise fees, complicated settings, or overpriced plans. With GoMoWorld, you can install your eSIM in seconds, choose the data plan that fits your trip, and stay connected wherever you go — all directly from your phone.

We believe in transparency and value. That’s why our plans start at just €3.99 for 7 days, with hotspot sharing included, no hidden fees, and no misleading “unlimited” promises. Every plan is clearly explained and easy to manage.

GoMoWorld also includes a built-in VPN to make sure you can overcome geographical restrictions, and all our plans support tethering so you can share your connection with other devices.

We’re proud to be trusted by thousands of travelers worldwide, and we’re constantly working to expand our coverage, improve our app, and provide best-in-class customer support.

Why choose GoMoWorld?

  • ✔️ Instant eSIM installation via our app
  • 🌍 Coverage in 200+ destinations
  • 🔒 Built-in VPN to overcome geographical restrictions
  • 📶 Hotspot sharing (tethering) included
  • 💸 Plans from just €3.99 — no hidden fees
  • ✅ 1 single eSIM for the entire world, no need to install a new one every time
  • 📱 Designed for travelers, by travelers

Join the future of travel connectivity with GoMoWorld.

🌍 Visit www.gomoworld.com to learn more

Our promise to you

Written by the company

Full refund if your plan can't be activated
If you experience any activation issue, we’ll refund you—no questions asked.
Activate your plan when you're ready
Buy now, travel later: your plan only starts counting once activated.
Fast, secure & reliable payments
All transactions are protected. Pay securely with cards, or Apple Pay.
Stay connected in 200+ destinations
With GoMoWorld, you're covered worldwide—no roaming fees, no stress.

Our activation guarantee

Instant activation

Your eSIM is available on the GoMoWorld app immediately after purchase—ready when you are.

Contact info

🌍 Travel the world with GoMoWorld

eSIM plans from €3.99. Instant setup. No roaming fees.

3.9

Great

TrustScore 4 out of 5

421 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 2 out of 5 stars
Verified

Disappointing Experience After a Promising Start”

Started off great with 20GB in Turkey, but when I bought another 20GB it never activated and just showed as “upcoming.” Support was super slow and not helpful, so I had to buy extra WiFi to get by. Only got a proper reply when I mentioned a complaint, and now I’m waiting on a refund. Really disappointing after such a good start.

September 6, 2025
GoMoWorld logo

Reply from GoMoWorld

We’re very sorry to hear about the issue with your second 20GB plan in Turkey. Our team has processed a refund for the failed plan and is always working to improve our service to avoid these problems in the future. Thank you for sharing your feedback.

Rated 1 out of 5 stars
Verified

Every time I payed for more data it…

Every time I payed for more data it take long to show active

August 30, 2025
GoMoWorld logo

Reply from GoMoWorld

We’re really sorry you experienced a delay with the automatic activation of your additional data plan. We’re aware of a temporary bug where the second plan may take up to 20 minutes to start, and our team is actively working on fixing this.

We appreciate your feedback as it helps us improve our service, and we hope you’ll enjoy the great deals and convenience of GoMoWorld for your next trip!

Rated 5 out of 5 stars
Verified
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for your kind words! 🌍✨ We’re delighted to hear that you found both our service and value excellent. Your support means a lot to us, and we look forward to keeping you connected on your future travels.

Rated 5 out of 5 stars
Verified

Great

Great, simple to use

September 4, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you for your 5⭐ review Ciaran! We’re so glad you found GoMoWorld simple to use — exactly what we aim for. Enjoy your travels! 🌍✈️

Rated 5 out of 5 stars
Verified

The service

Excellent connection and very simple installation for any device

September 4, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you for your 5⭐ feedback Mohammed! We’re happy to hear you found the installation easy and the connection excellent. Wishing you smooth travels ahead! 🌍✨

Rated 5 out of 5 stars
Verified

Great value and fairly easy setup

Great value and fairly easy setup. I've used their esims across Europe with little to no issues. Biggest thing to note is that you need internet at the time of setup, so I would suggest to activate before your airplane departs or make sure you have wifi when you land

August 27, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you for your review! 🙏 We’re glad to hear the setup was smooth and that our eSIMs worked well across Europe. Excellent tip about activating before departure or using WiFi on arrival!

Rated 2 out of 5 stars

Good when it worked, but unnecessarily complex and not user friendly

When it worked, service was pretty good - I was in India for 2 weeks and there was one afternoon service just stopped working. Otherwise connection was pretty stable, reliable and fast.

Set up was unnecessarily complex. Forcing people through help guides that were not user friendly. Unclear when to start the eSIM. I had to connect to WiFi when I arrived to start it, but I couldn’t because they thought I hadn’t installed it - when I had. No option to bypass this step forcing me to install it when it had already happened.

When adding additional data it was not clear how this would work - if starting the new bundle would stop or replace the old one. The help guide I was sent contradicted what actually happened (it said the new bundle would take precedent, but it did not).

The second bundle disappeared in 30 mins - no idea how this could happen. I had to contact them and they blamed a generic “system issue” - gave me an extra bundle but did not proactively offer to refund the extra bundle I had to purchase as a result of their system issue.

August 24, 2025
Unprompted review
GoMoWorld logo

Reply from GoMoWorld

Hi Jamie,

Thank you for taking the time to leave detailed feedback. We’re glad to hear that overall the connection in India was stable and fast.

We’re very sorry for the confusion and frustration you experienced with the app and the additional data bundles. We acknowledge that the setup process can be tricky, and we’re actively working on simplifying it and making the guidance clearer.

Best

Rated 4 out of 5 stars
Verified

Network issues and coverage issues in…

Network issues and coverage issues in Some areas in Spain in the south.
Data consumption was very high compared to same use and period of last time !!

August 28, 2025
GoMoWorld logo

Reply from GoMoWorld

Thanks for sharing your experience! 🙏 We’re sorry to hear about the coverage issues in Southern Spain. We’ll pass this feedback to our network team to keep improving.

Rated 5 out of 5 stars

Just follow the application…

Just follow the application instructions and you will have a solid service when arriving to the destination.

September 6, 2025
Unprompted review
GoMoWorld logo

Reply from GoMoWorld

Thanks for the 5⭐ review! 🌍 We’re so happy to hear the app made setup easy and that you enjoyed reliable service at your destination.

Rated 5 out of 5 stars
Verified

Easy and straightforward process.

Good deal, easy and straightforward process.

August 27, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you for your 5⭐ review Breno! 🙌 We’re glad you found the process easy and straightforward — that’s exactly what we aim for at GoMoWorld.

Rated 5 out of 5 stars
Verified

Your internet solution is great

Your internet solution is great. Congratulations

September 1, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for your kind words Isaac! We’re thrilled to hear you’re happy with GoMoWorld and that it worked well for you. 😊

Rated 5 out of 5 stars
Verified

Very Good connectivity

Very Good connectivity. Very Good price. Very good service. If something goes wrong they help almost immediately.

September 1, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for your kind words Sandra 🙏 We’re really glad to hear that you’re happy with the service, the prices, and the quick support. That’s exactly the experience we want to deliver 💙

Rated 5 out of 5 stars
Verified

It’s very good

It’s very good , did not have any issues at all over England and spain

September 1, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you for sharing your experience Kevin 🙏 We’re so glad everything worked smoothly for you across England and Spain. Wishing you more seamless travels ahead with GoMoWorld! 🌍📱

Rated 1 out of 5 stars

Was travelling to Delhi in India and…

Was travelling to Delhi in India and decided to purchase gomoworld e SIM. Very poor experience, followed all instructions and activated e SIM, but it did not work, I was informed by gomoworld that the e SIM had been activated previously, what a joke, do not use

August 29, 2025
Unprompted review
GoMoWorld logo

Reply from GoMoWorld

We’re very sorry to hear about your experience in India David 😔 That situation definitely shouldn’t happen, and we understand your frustration. Please reach out to us via our in-app support chat or on our website so we can investigate what went wrong and make things right for you.

Rated 2 out of 5 stars
Verified

Need to update your guidelines

You failed to indicate that this should be activated before leaving home, I couldn’t connect to WiFi in the airport, not sure why, so I could not commence activation until I checked into my hotel. So I only had access to the service for 1 of the 2 days in London. You mention this in FAQs but not in the guidelines

August 29, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you for your feedback. We’re sorry to hear about the inconvenience you faced activating your eSIM upon arrival in London. You’re right, internet is required to activate your plan, and while this is mentioned in our FAQs, we understand that it should also be clearer in the main guidelines.

We’re already working on updating our instructions to make this process more transparent for all users.

Rated 3 out of 5 stars
Verified

The data usage information was never…

The data usage information was never updated.
The tutorial are ok, but are annoying if you already know how to set up the eSIM
To activate the eSIM I had to access a
WiFi connection first. Without the WiFi connection I got an error message. This should not be necessary with a limited data plan just for activation.

August 27, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you for your detailed feedback Jose 🙏 We understand your points. We’re working to improve data usage tracking and provide more flexibility around tutorials. Appreciate you sharing this to help us improve! 💙

Rated 5 out of 5 stars
Verified

Review

Really nice just make the app nicer

August 24, 2025
GoMoWorld logo

Reply from GoMoWorld

Thanks a lot for your review Kobi! 🙌 We’ve just released a brand-new version of the app with a complete redesign ✨ — smoother, faster, and nicer to use. We’d love for you to update and check it out! 💙

Rated 4 out of 5 stars
Verified

All in all good solution for…

All in all good solution for international travel for a good data price but since the activation I get an error message from the messages app that it needs to close and can't be opened anymore.

August 18, 2025
GoMoWorld logo

Reply from GoMoWorld

Thanks for your feedback Daniel! 🙏 We’re glad you found GoMoWorld a good solution for affordable international travel 🌍. Sorry about the issue with your messages app, our support team can help resolve this quickly if you reach out via the app. We’d love to get you back to a smooth experience! 💙

Rated 5 out of 5 stars
Verified

It was a great esim that I could use it…

It was a great esim that I could use it for longer than the other esim that I use to use it. .

August 18, 2025
GoMoWorld logo

Reply from GoMoWorld

Thank you so much for your 5⭐ review! 🙏 Enjoy your travels with GoMoWorld! 🌍📱

Rated 5 out of 5 stars

Perfect

Perfect. If you face any problems, someone chats with you and helps

August 26, 2025
Unprompted review
GoMoWorld logo

Reply from GoMoWorld

Thank you so much Pascal! We're really glad to hear that everything went smoothly and that our support team was helpful 😊 Have a great trip!

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