Excellent service. I would highly recommend. Phone was cheaper than anywhere else, delivered in 24 hours, UPC courier was excellent and full up to date information at all stages, I was not in when d... See more
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Review summary
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Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Electronics Accessories Wholesaler
- Electronics Company
- Electronics Store
About Gomibo.ie
Written by the company
If you are looking for a mobile phone, tablet, or gadget, Gomibo is the place to go! Among the more than 600 mobile phones you will find well-known brands such as Apple and Samsung, but also less well-known manufacturers such as Realme, Cat, and Fairphone, and high-quality Chinese phones from Xiaomi and OnePlus. Besides this, we also offer a wide range of speakers, headphones, and other accessories.
Gomibo is a part of the Dutch telecom webshop Belsimpel. With an online market share of almost 50%, Belsimpel is already a big player in the Dutch market.
The unique possibility of comparing the complete range based on your own needs with just a few clicks, the fast delivery, and the good return conditions are the key to this success. With Gomibo, we want to make this concept, with which we have become the market leader in the Netherlands, accessible for customers throughout Europe!
Contact info
Waagstraat 1, 9712 JX, Groningen, Netherlands
- info@gomibo.ie
- gomibo.ie
Replied to 27% of negative reviews
Typically replies within 2 weeks
I placed an order for a new 2 phones on…
I placed an order for a new 2 phones on a Sunday afternoon. Claiming next day delivery but not thinking I would get them until Tuesday , well no Monday afternoon they where delivered .Excellent service
Order a oneplus 13 512gb ordered it on…
Order a oneplus 13 512gb ordered it on a Sunday evening had it Monday afternoon from Holland to Ireland very fast and great phone
The website is amazing friendly to work…
The website is amazing friendly to work on. Price is good. Service is amazing, and delivery is like a rocket, so fast!
Trust the reviews
Had my doubts, but I read the reviews and ordered an s24 for myself. It was delivered next day to Galway, Ireland. Couldn't be better. Ordered a second one in silver for my wife after her a52 packed in. Will definitely be using again in the future
Warranty void if screen is broken
It was my 5th phone ordered with them, so good experience so far but how someone can judge a company based on buying a product if no action are taken. This time I had to return the phone (HMD pulse pro 6) please do not purchase it. The phone stop to charge after 28 days which I send back. Gomibo reverted that it could not be fixed and they were sending a new device. The process started in December and only got the phone middle February, so of the 5 Months paid for a phone only 1 month used. After 6 months of use the phone start to fail again until it does not charge anymore. The screen was broken well before the phone stop to work for the same reason above but Gomibo wants 136 EUR to fix it. They diagnose the fall as the culprit when it is not and refuse to fix the battery when phone still under warranty. I will not use their service anymore but please be mindful with that particular phone as other have experienced the same.
Update 29.09.25:
I upgraded from 1 star to 3 star as Gomibo reached me and explained the reasoning behind the warranty not covering the initial default of the device (battery) due to a fall. Although not an ideal solution, I received a voucher from Gominbo. I believe that the engagement initiated by Gomibo demonstrates that some companies are still customer centric. Thanks Lara for the engagement and resolution.
Do not trust express delivery
Do not trust express delivery or stated delivery times. Paid express delivery to Ireland as phone is required for work, shipped via UPS. No sign of the phone, messaged support in Gomibo.ie, no reply. UPS also extremely unhelpful. Not a service would recommend.
Competitive prices, good service,fast delivery.
Competitive prices, good service and very fast delivery. Have already recommended Gomibo to my friends. This was a second time purchasing my phone from Gomibo,very satisfied with products and service.
Good Pricing and on-time delivery...
Amazing experience
Honestly I was sceptical because I'd never heard of Gomibo before but they were much cheaper than my local stores so I took the chance and I was so glad I did. The phone arrived in 5 working days in perfect condition. Secure and reliable payment process - you can use paypal. I've been using the phone a while now and it's amazing. No issues whatsoever. It's sim-free of course so my Tesco mobile SIM works in it. The phone was well packaged with air packets to keep it secure. I had no reason to contact customer support so I can't say what their response would be like.
I chose An Post to deliver my package because I've seen quite a few bad reviews about UPS so I would recommend doing the same.
Fast Delivery and Great Prices.
The delivery was incredibly fast (less than 24 hours) and there were no issues with UPS delivering the phone. Gomibo.ie offers great prices compared to other shops and it's definitely not a scam - the prices are real! I would recommend this shop to anyone looking for a new phone at a decent price. You can track the delivery easily, and every step is clearly described. No issues at all but of course, that’s just my personal experience.
Excellent service,price and delivery.
Great service.
Easy and efficient ordering process
Easy and efficient ordering process. Fast delivery. Good value. Highly recommended.
Excellent customer service
Easy to use website, fast delivery and excellent customer service. I had a issue with my original order, but the customer service and the returns system was efficient and painless. Within a week I had a replacement item. I would recommend this site and I will definitely use it for future tech purchases.
Unacceptable Service – Order Cancelled Without Notice
I am extremely disappointed with my recent experience with Gomibo. I placed an order yesterday for a Samsung Galaxy S25 and accessories, and it was cancelled without any notification. Despite my payment of €732.85 being successful, I received no emails about the cancellation or a refund.
I contacted customer service and was told I would receive a refund within 1–5 working days , but no confirmation email or notification has been sent. I was also advised to look for another supplier, which is infuriating given that I have used Gomibo before without issues.
This experience has been extremely frustrating because I urgently needed the phone after my previous device became irreparably damaged. I had to submit a contact form, provide proof of the issue, and still have no resolution.
Overall, the lack of communication, unprofessional handling, and poor customer service make me very reluctant to use Gomibo again. I expect immediate action and a full refund, or I will be forced to pursue legal action.
They delivered the following day and no…
They delivered the following day and no hassle.
I would highly recommend Gomibo…
I would highly recommend Gomibo couldn't believe ordered phone on Monday afternoon and had my phone by 8 a clock the next morning no dazzle whatsoever.
Replacement SIM ordered and delivered…
Replacement SIM ordered and delivered within 36 hours, all free of charge. Excellent service.
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