El houcine

Ireland

Reviews

Review of UPS

Rated 1 out of 5 stars

I would rate 0 if I could

I would rate 0 if I could, I've sent a parcel and paid extra for fast delivering that takes 2 days, now It's 16 days and the parcel didn't arrive yet,

September 28, 2025
Unprompted review

Review of Gomibo.ie

Rated 5 out of 5 stars

First time i rate a company with 5…

First time i rate a company with 5 stars. It's very rare to find a service and a site like this. I really recommend it, very fast delivery, cheap prices and good customer service. I got my watch after just one day from purchasing.

August 25, 2025
Unprompted review

Review of Uber

Review of Duotts

Rated 1 out of 5 stars

Long delivery time

Long delivery time...I have one month since i ordered and i'm still waiting for the bike

July 7, 2025
Unprompted review

Reply from Duotts

Hello, El houcine,

We are very sorry for the inconvenience and waiting. We are well aware of the importance of timely delivery and fully understand your dissatisfaction. We attach great importance to every customer's order and do our best to ensure timely delivery.

At present, we cannot directly query your order. Can you please provide the order number or relevant information? You can contact us in the following ways:

Email: molly@duotts.com

Local service hotline in France: +48 570 700 789

In addition, we would like to point out that our goods have been delayed recently due to the special situation of Greek employees' strike, and this incident has also affected the delivery of many other brands.

We are deeply sorry for this inconvenience. Please rest assured that we are actively coordinating with the logistics team and tracking the order status to ensure that the problem is resolved for you as soon as possible.

Thank you again for your patience and understanding, and look forward to hearing from you. 💌💐

DUOTTS Customer Support Team