Purchased Hydrofoam grass seed. No seed included in the box. Outbox all in foreign language & damaged. Inner package had list of items that should be included. Seed was one of those items. Trigger... See more
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Absolute scam.
Absolute scam.
Do not use this company.
Ordered a mini chain saw and it never arrived so after 6 weeks and many emails I finally decided to threaten with legal action.
I got my refund, please do not buy from these scam artists
FAKE FAKE FAKE!!!
FAKE FAKE FAKE!!!! DONT ORDER FROM THIS COMPANY YOUR ITEM WONT ARRIVE
Zero stars…
If I could give this company zero stars I would. Avoid like the plague. Air cooler received was absolutely useless and have been trying to organise a return for refund but they have made it as difficult as possible and still 3 months later haven’t been able to get one. Thru a PayPal dispute they gave me an Argentinian return address (I’m in Uk)which will cost me nearly as much in the refund. Avoid! Avoid!
A total scam
It's cheap stuff from China and the promised extras ( magnetic holder, extra batteries, dog collar attachment) that where supposed to be in the package didn’t arrive. When contacting customer service (no phone number, they conveniently hide behind emails), I was told they were for demonstration only. But on the website it CLEARLY states that these are part of the product. They are refusing to supply the missing parts, and they are refusing to do a refund. What a laugh. PLEASE DON'T BUY!
Return and refund qualifying terms are impossible
Scam company. The returns policy states: "Important Exclusions:
Final sale items, promotional sales, clearance items, discounted orders, and international orders are not eligible for returns or refunds."
If you look at pages 1-49 of their shop EVERY SINGLE ITEM has a promotional sale discount and is therefore not eligible for a refund. Also, I ordered two mosquito zappers which were supposed to be UV. Two arrived, very late as shipped from China, and one was completely crushed in the packaging by the shipping company. The plastic casing is very cheap and flimsy. The remaining working item is not UV as described, but has blue LEDs, is completely useless at attracting mosquitoes and the so-called vortex to suck them in is a cheap and useless fan. Total waste of money with ho chance of a refund. I wish that I'd done my research before ordering from this company - AVOID!
Do your homework before buying!
I would strongly advise all would be buyers to read this company's policies on Shipping and Returns & Refunds. They are on the website but are at the very bottom. I found the information provided whilst shopping to be misleading as the company is not open about its transactions.
If you don’t want to wait up to a month for shipping from China when you could get the item within a week from the UK then don't use this site.
If you want quality goods then buy elsewhere.
If you don't want to be refused a refund then buy from a company whose policies are transparent.
I would not use this company again.
WARNING
WARNING - DO NOT BUY FROM THIS WEBSITE. This company is a scam, they do not adhere to the consumer rights act, you might as well throw your money down the drain.
Terrible
Terrible! Ordered item from what I thought was a UK company, only to find it's Chinese. No help at all from so called customer service to track item and locate it, always the same automatic response that it's "in transit"!! no updates, still waiting for order to arrive.
Fraudulent company
Very disappointed. Ordered hearing aids but received Bluetooth headphones instead. After sending all the evidence they didn't want to refund item but were asking me to keep item as it was in 'good condition and nothing wrong with it' for 20% partial refund. When I declined their offer albeit because it wasn't what I ordered they told me it would cost me £30 to send it back. I, however refused to pay as it was not my mistake. In the end I had to involve PayPal to get my refund. DO NOT ORDER FROM THEM!
Awful product
Awful product . messages incoherent. logging on via QR code shown in the instruction is not secure. sent many emails to complain no success.
DO NOT BUY FROM THIS COMPANY they are…
DO NOT BUY FROM THIS COMPANY they are scammers I brought I hori knife shield and wanted to send it back they will not give me a address or return request to do so and they took my review off.
Avoid at all costs
Avoid at all costs! I purchased a 15T hard drive from them. But after a few weeks of it not coming I contacted them to cancel. They then immediately replied to say it had left the warehouse. I then read reviews on Trust Pilot and saw that every person gave the company 1 star (but wished they could give 0) because products were awful and no one seems to get their money back. I wrote to say I wasn't going to accept the delivery and they said I must. Then when the devise arrived I asked how to return it and they refused to tell me about their returns procedure despite me asking several times. Their website says that returns are easy. that's not true. They say that they only have satisfied customers who rate them 4 &5 stars and no one rates them lower - that is also not true. On Trust Pilot I could see nothing but 1 star negative reviews. I am going to the advertising standards with this company and I highly recommend that others do the same if they are dissatisfied.
Purchased Hydrofoam grass seed
Purchased Hydrofoam grass seed. No seed included in the box. Outbox all in foreign language & damaged. Inner package had list of items that should be included. Seed was one of those items.
Trigger on control did not work.
Asked for replacement or refund 3 times now but not getting any response.
Avoid buying from this company.
Awful company brought a 'GPS Cat…
Awful company brought a 'GPS Cat Tracker | Lightweight, Waterproof & No Subscription Needed for Real-Time Tracking' what came was a very basic bluetooth tracker you would put on your keys not a GPS tracker at all, like everyone else I should have checker here first rather than their reviews. GPS tracker and a Bluetooth tracker are not the same in terms of functionality, range, and use cases.
They have falsely advertised and mis sold the product which is a breach of consumer protection law. I luckily paid via PayPal and they have resolved the issue and got my money back. Awful company avoid at all costs!!
I bought a video doorbell from this…
I bought a video doorbell from this company which was advertised as compatible with 5ghz WiFi. The doorbell is only for use with 2.4ghz WiFi so is not as described, they have no intention of doing the right thing for any customers. As someone with years of retail experience and knowing what my rights are I find this companies attitude despicable. So come on folks let's contact watchdog on mass. And the only reason it's 1star is because I can't give a minus
Tat, cheap and nasty
Tat. Should have read the reviews first. Ordered a door mat. Looks smart in the photo, turns out to be hacked off a giant roll, and the "pattern" as it appears in the photo is just printed, not true ribbing at all. Also its grey and the order said green. £40 down the tubes. Do not use them, it is just rubbish for a premium price
Avoid
Looking at reviews I now realise I’ve made a huge mistake ordering from gear tech. No delivery and no updates feel like a scam. Ordered a SAD lamp £44. I usually read reviews but they looked good in their website - should have come here fist.
Yes I fell for it too
Yes I fell for it too. Crap quality goods and charged me 8 x the price of actual goods. Total refusal to refund me any money...Named Fhad Mahood...how can they set a company up in the UK and get away with this? AVOID like the plague
Completely misleading
Completely misleading , which I would say adds up to scamming/ duping you into thinking you ordered something in good faith & turns out they don’t send you what you had ordered at all! NEVER use this website is my advise!!!!
I only wish I had read reviews before…
I only wish I had read reviews before purchase. Item arrived not as described and broken. They Just keep asking for photos and videos despite me sending, then ignore any further correspondence. I am reporting to trading standards. Looks like we can do That on a form weekends only so come on everyone let’s bombard them
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