United Kingdom
Review of Gear Tech
Ordered 2 camera doorbells, they would not pair with anything with the app they sent. No help whatsoever and made it plain they would not refund. After trying several apps from other sites I managed to connect one of them but the quality is so poor. I'll just bin these and try a respectable seller. PLEASE JUST KEEP CLEAR OF THESE CHINESE JUNK SELLERS.
Review of The Range
Just bought The Range red bauble Christmas poinsettia garland with lights for £34.99 and what a complete waste. Looks ok but the lights eat through a set of batteries in two hours. Messaged them only to get a robot with selected questions, none of which applied.
Reply from The Range
Hi Mr Benstead
I am sorry to hear about the issues which you have experienced with your order as well as the poor level of service which you have received on this occasion. This is not the level of service nor the experience that we wish to provide our customers with so I can assure you that you feedback will be reviewed so we can look into this in order to improve on the service provided.
Unfortunately, from the information you have provided, I cannot locate your order and so I am unable to look into this with you. If you still require assistance regarding this matter can you please update your review which your order number which will look like W123456 or S1234567. Once this information has been received, I will be happy to look into this with you.
We hope this gets resolved for you quickly and that despite this you will consider shopping with the Range in the future.
Kind regards,
Judy
Review of J Parkers (Retail)
Just received my Platycodon mixed in root form and found them to be in exceptionally good condition and healthy looking. If this is normal from this company I will be using them for all of my plants in future. They were also very competitive in price, cheaper than most other dealers in their range. Keep up the good work. EB
Review of Must Have Ideas
Mould magic does not work. I know it and so do you but you keep selling it. I noticed you remove all negative reviews from Facebook too. I bought this product a while ago, so 100 days expired, tried it 3 times in shower, useless, so went back to trusty black mould remover spray, at least that keeps black mould away for a week or so.
Reply from Must Have Ideas
Hello Mr Benstead - we appreciate your feedback, thank you.
I'm really sorry to hear that you're disappointed with your order, especially as we usually we get so many great reviews for our Mould Magic.
Please get back in contact with us as we would like to resolve this issue.
We understand you are outside the 100 days, but we would like to send you another pack of Mould Magic as we know this product does work.
Our friendly team are waiting to help - you can call us free on 0800 999 66 55, between 8am and 8pm seven days a week.
Please accept my apologies again but I hope you'll give us the opportunity to put this right for you. Thanks.
Review of IBRAN
These grids are first class and a great price (Wickes were £5 each and are inferior). I've made a garden path 30' long for a total outlay of £90 and that is including the chippings. A quote for a concrete path was many hundreds of pounds. I ordered too many but have a patch around a drain that I will use the rest on. Fantastic idea.
Review of Argos
Bought a washer and delivered last week. I paid to have my old machine collected but because Argos mucked up delivery date I had to have old machine collected privately. I have tried to get my £19.95 collection money back but the online message service is a pure nightmare. Send you round in circles. Asked each time for my order number. Absolutely hopeless trying to get a straight answer.
Reply from Argos
Hi There
I am sorry to read your collection did not go ahead as planned. So I can get this refunded for you please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster.
https://www.facebook.com/argos/
https://twitter.com/ArgosHelpers
Best wishes
Bekki
