Gasdepot Reviews 1,097

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the ease of ordering, competitive pricing, and the overall quality of service provided. People highlight the prompt delivery, often within 24 hours, and the accuracy of the delivery tracking. Consumers find the website easy to use and are kept well-informed about the status of their orders. Consumers also praise the helpfulness and friendliness of the delivery drivers, with some specifically mentioning their willingness to go the extra mile. The reasonable prices and the convenience of home delivery are also frequently mentioned as positive aspects of the service. The company is highly recommended for its efficient and customer-focused approach.

Based on these reviews

Rated 5 out of 5 stars
Verified

I have been ordering gas bottles from this company for ages and always happy with the service. Easy to order online and delivery driver's are always polite, helpful and dependable. Delivery is almo... See more

Company replied

Rated 5 out of 5 stars
Verified

Research different types of patio heater; found this style was well praised. Ordered through GasDepot, which was slightly cheaper than other suppliers, and it arrived quickly, and intact. A couple of... See more

Rated 5 out of 5 stars
Verified

Was told by a neighbour about your service, took a look, great website, ordered what we needed, expecting delivery 3 days after but came next day and they took empty cylinder. Very efficient and will... See more

Rated 5 out of 5 stars

Yet again I have used Gasdepot and they have been excellent to deal with. I got my Real Glow 15kw Compact Gas Patio Heater from them a few years ago and the whole experience was brilliant as they res... See more

Rated 4 out of 5 stars
Verified

Very good value, have a great selection of gas bottles to choose from - process online is simple and easy to use - delivery updates were regular and driver arrived within specified time. Will defina... See more

Rated 5 out of 5 stars
Verified

Always so easy to deal with Gasdepot, from placing the order to superfast delivery and great pricing. Plus delivery is free and with terrific tracking so you can see when it's about to arrive and have... See more

Rated 5 out of 5 stars
Verified

Really beautiful outside gas heater. We had a winter party and the 13kg gas cylinder lasted for one evening. The instructions to put the heater together need to be larger and clearer. It is an expens... See more

Rated 5 out of 5 stars
Verified

Placed the order and was kept well informed of progress. The tracking of the delivery was very accurate, which arrived on time and the price was slightly better than most, The agent who delivered was... See more

Rated 5 out of 5 stars

Absolute first class customer service. Had our outside heater for 4 years now and any time I had an issue, I emailed the support team who always got back to me that day to try and solve the issue…… yo... See more

Rated 5 out of 5 stars
Verified

Can’t quite put into words just how brilliant and efficient the service as. Ordered to delivered in less than 24 hours with an exceptionally polite delivery driver too.

Rated 3 out of 5 stars
Verified

I think more communication at the outset to say how long one would have to wait for the delivery. Also the cannister looks quite battered and could do with a new paint job.

Company replied

Rated 5 out of 5 stars
Verified

They called before they came and when they arrived which was very satisfying. The delivery was also very quick, there prices are competitive, very happy with the service. My delivery drivery was Wayn... See more

Rated 5 out of 5 stars
Verified

Incredibly easy service as always from Gas Depot. I was sick and tired to travelling to local petrol stations and places like Homebase where they NEVER seemed to have the gas bottles in stock. Gas Dep... See more

Rated 5 out of 5 stars
Verified

Great patio heater really kicks out the heat and looks great to. When I built it I noticed one of the panels was bent, after speaking to the company there was no hesitation and a new panel was sen... See more

Rated 5 out of 5 stars
Verified

Well deserved to be one of your costumer punctual delivery on time , best value of a gas bottle anywhere in the area , certainly i will passed it around to all my friends where to buy and order for a... See more

Rated 4 out of 5 stars
Verified

Delivery time OK. Heater looks nice not used yet. Delivery driver rude to my wife and would not carry down small drive behind our gates , he said there is your Delivery and walked away. If I was the c... See more

Company replied

Rated 5 out of 5 stars
Verified

After a bit of online searching for a new gas patio heater this Company offered what we were looking for. Our old gas patio heater was purchased from John Lewis 24 years ago and has served us very wel... See more

Rated 5 out of 5 stars
Verified

- Easy to order. - Delivery to home address - Secure payment method - Scheduled delivery appointment - Reminded me of delivery process - - - updated me with the delivery vehicle reg number and... See more

Rated 5 out of 5 stars
Verified

Could not fault this company one bit. I'm glad this review request came through as I like to call out good service as it's quite rare now. Ease of ordering - Excellent Pricing - Excellen... See more

Rated 4 out of 5 stars
Verified

I feel that the company should inform prior to delivery that you will need a battery, and the flame requires purging at the start. The delivery man stayed with me showing how to use when i asked h... See more

Rated 5 out of 5 stars
Verified

Easy to order and delivery wa son time, also once you factor in deposit and delivery cost, it was cheaper then other places.

Rated 5 out of 5 stars
Verified

First time having gas cylinders delivered and will use Gas Depot again, from ordering through to delivery I had no issues and reasonably priced as a bonus. They gave advance notice of the delivery day... See more

Rated 5 out of 5 stars
Verified

Prices reasonable + I placed my order 10.45 p.m. and gas bottles were delivered to me following morning i.e.within 12 hours of placing order. Usual excellent service! Very satisfied!

Rated 5 out of 5 stars
Verified

First time using Gasdepot. Ordered 3x Flogas gas refills for our BBQ on Sunday night, delivered the next day, Monday, at 9.50am! Unreal speed of delivery. Driver was also very friendly. Thanks

Rated 5 out of 5 stars
Verified

Called to enquire about gas for my bbq. Gentlemen on the phone was super helpful answering my questions. I ended up ordering a tank of gas for the bbq on Friday and it was delivered Monday. Great serv... See more

Rated 5 out of 5 stars
Verified

They delivered my refill bottle on time and I got a brand new bottle all nice and clean. I've purchased today another new filled bottle and the price is reasonable. This is an extra bottle when the o... See more

Rated 5 out of 5 stars
Verified

2nd time ordering and they didn't disappoint. 1st class service from order to delivery. Had trouble getting old gas bottle disconnected delivery driver disconnected for me and even reconnected new bot... See more

Rated 5 out of 5 stars
Verified

Ordered 2 off 47kg propane bottles on Tuesday for delivery Wednesday, easy to order on line and kept updated on delivery slot. Tracking app works well.

Rated 5 out of 5 stars
Verified

Great price and fast delivery and easy to deal with. Collection and drop off with no hassle. Great service.

Rated 5 out of 5 stars
Verified

I was weary at first while purchasing my refill but I read reviews and I thought they can't all be lying. I gave it a try and I wasn't disappointed. Came ontime with tracking.

Rated 5 out of 5 stars
Verified

Reliable company to do business with, it is customer focused and offers quality products at competitive prices. Kept me informed of delivery schedule and delivered within time frame. Staff are court... See more

Rated 5 out of 5 stars
Verified

Great price, free delivery and an excellent tracking app so you can follow the trucks progress on delivery day in real time. Highly recommend.

Rated 5 out of 5 stars
Verified

Good value, showed up next day, absolutely no fuss - far better than having to drive and wait at B&Q…

Rated 4 out of 5 stars
Verified

Great quick service the only thing that let it down was that the tracking didn’t work and wanted me to click links with ads in that were unecessary

Rated 5 out of 5 stars
Verified

Sooooo quick to deliver, friendly people and easy to order. Ordered at 9pm for standard delivery and it arrive 8:30am the following morning.

Rated 5 out of 5 stars
Verified

Driver went over and above his job, could not get the valve off and he did it for me and was so friendly about it, he was a credit to the company.

Rated 5 out of 5 stars
Verified

Ordered Sunday evening ,paid for express shipping and it arrived at 8am the next day

Rated 5 out of 5 stars
Verified

It’s my first time to make order. Excellent service and don’t need to worry when its coming, can track every moments.

Rated 5 out of 5 stars
Verified

What can I say great service from start to finish kept me informed with delivery will use again 5 star

Rated 5 out of 5 stars
Verified

Although delivery was later than planned I was able to track delivery time. Friendly guy delivering .

Rated 5 out of 5 stars
Verified

Fantastic company excellent communication about products & any issues delivery is well executed with updates on delivery & driver calling to confirm on route with ETA Definitely will be using again... See more

Rated 5 out of 5 stars
Verified

Was having a BBQ Saturday and realised on the Friday I was getting low on gas and the spare was empty. Ordered in the afternoon arrived Saturday morning. You can’t get better than that. The website is... See more

Rated 5 out of 5 stars
Verified

Great customer service and advice over the phone, made it easy to know which gas cylinder to choose. Simple and straightforward ordering form and fast delivery. Highly recommended company for all your... See more

Rated 5 out of 5 stars
Verified

Timely delivery. Very competitive price, timely delivery. Outstanding delivery driver. Offered to install the new capsule, and remove the empty one.

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Company details

  1. Gas Company
  2. Butane Gas Supplier
  3. Gas Cylinders Supplier
  4. Heating Equipment Supplier
  5. Propane Supplier

Information provided by various external sources

Suppliers of Bottled Gas and Equipment


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Fantastic company excellent…

Fantastic company excellent communication about products & any issues delivery is well executed with updates on delivery & driver calling to confirm on route with ETA
Definitely will be using again

September 6, 2025
Rated 3 out of 5 stars
Verified

I think more communication at the…

I think more communication at the outset to say how long one would have to wait for the delivery.
Also the cannister looks quite battered and could do with a new paint job.

September 4, 2025
Gasdepot logo

Reply from Gasdepot

Hi Waseem, thank you for your feedback. We do offer live tracking on the day of delivery so customers can see when their order is on the way. As you selected our free delivery service, we group deliveries by area to make our journeys more efficient – but we also have a £5 next-day delivery option if you need your gas more urgently.

Regarding the cylinders, all LPG bottles are recirculated and go through a full refurbishment process once every 15 years to ensure they remain safe and compliant, even if they sometimes look a little worn on the outside.

We appreciate your comments and will continue working to improve communication for our customers.

Rated 5 out of 5 stars
Verified

Timely delivery

Timely delivery.
Very competitive price, timely delivery.
Outstanding delivery driver. Offered to install the new capsule, and remove the empty one.

August 27, 2025
Rated 5 out of 5 stars
Verified

Good value

Good value, showed up next day, absolutely no fuss - far better than having to drive and wait at B&Q…

August 12, 2025

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