Boiler Sure Reviews 461

I was happy with the initial set up and the staff I spoke with were very helpful, my policy started on 8th September 2025.

Very helpful and polite engineer. Carried out the work required quickly and efficiently and also explained how the new part works . Left the room as he found it . Would highly recommend Boiler Sure if... See more

Boiler Sure annual service I knew when to expect the engineer and he arrived on time. He was polite and efficient and the service took less than 30 mins - luckily there were no problems. The the eng... See more

All round this was a very pleasant experience. Quick, polite and informative communication on the phone and very easy to sort out the financial side of things. On install day the fitter went above an... See more

Baxi boiler warranty due to expire. Looking for a company to do the annual service and cover the system. Impressed by Boiler Sure reviews ...and price. Had a lot of questions and made several phone c... See more

Just had my central heating boiler serviced by Boiler Sure as part of my service contract. Engineer was punctual, polite, friendly and efficient. He carried out the service in good time and everything... See more

Great service from first phone call! Lovely girl who set up my appointment, very polite and friendly engineer who called to let me know he was on the way. He had a way to travel but arrived early mor... See more

Very competive price compared to other quotes. The engineer arrived within the given 2 hour time slot, was polite, efficient and quietly completed his work of putting in a new boiler, after which... See more

Very friendly engineer and he was ahead of schedule which I don’t mind and I thought the servicing my boiler was very thorough and lasted for an hour not like British Gas who only took 15 minutes to d... See more

I had the bad luck of boiler failure early this year. I contacted Boiler Sure who were able to fit a new boiler within two days of my call. Engineer arrived promptly, removed my 15 year old boiler an... See more

We had a drop in water pressure in our boiler and a pump issue. The boiler sure team had us booked in easily Sunday evening and a repair technician with us Monday afternoon. The guy was polite, frie... See more

Set up a Boiler Sure plus cover plan by telephone conversation which was very helpful & pleasant, Cost of cover was a good price. A boiler service was arranged and has been carried out promptly by... See more

Great communication throughout the process, from enquiry to installation. We got a few quotes and Boiler Sure were very competitive, but their service and time taken to go through everything was the r... See more

Great company to insure your boiler with, get your yearly checks or if you need an emergency plumber. I've used all 3 services with in the last two years for one reason or another and they make a gen... See more

Boiler Sure were amazing. They came out and fitted a small loop to our new boiler which they installed a few weeks ago.This will allow us access to top up water pressure in the future if needed, and... See more

I had a boiler service which was very well conducted and a small fault was found, the condensate bottle had a slight leak and a new part was required, the person servicing the boiler reported this fau... See more

From quote through to completion of my new boiler install, Boiler Sure were clear, courteous and professional. I can’t fault them at all. The cost of my boiler was very reasonable and, had we needed... See more

Very good quality and installed within 3 days of ordering. Highly recommend Boiler Sure if you need a new boiler/heating system. Clean and tidy work also took old boiler and all packaging away . You w... See more

Excellent service received from Boiler Sure. My boiler stopped working on 22nd December (just my luck!!). Boiler Sure arrived promptly and identified the issue. Parts ordered and installed as quickly... See more

This company is very good Engineer very pleasant had same one twice. Very good & quick at solving any questions. I would definitely rate them as the best boiler cover. I have my plan with them never d... See more

After my old boiler broke down and required replacing. Boiler Sure where very good at dealing with my enquiry over the phone and this was a Saturday, and supplied me with a quote via an email with i... See more

Boiler service arranged at times and date to suit. Engineer was very polite and carried out the service very efficiently, and informed me that there were no problems with boiler. My first time using... See more

Phoned Boiler Sure about blocked toilet pan last night. Explained that if the toilet pan is flushed, with the pipe being blocked the water just backed up and was coming through the kitchen... See more

Our Carbon monoxide alarm began going off and within 2 hours of my call Boiler Sure were out to replace our old/faulty one. Great experience. Girls in the office are very helpful and the engineer wh... See more

Could not recommend this company enough. Got an online quote at 21:00 and they had an advisor on call to speak me through the process. We replaced our old boiler and hot water tank with a Combi whic... See more

I had my boiler installed and serviced with one of the larger companies many years ago. Eventually the service premium increased and became unaffordable. I decided to switch to a local company D-Mac... See more

I have boiler cover at a short term let property I have. As no one was at property I needed good communication to ensure I had sufficient notice to allow me to get there to let engineer in. Communic... See more

I had a new boiler installed yesterday. It was not an easy job as the existing boiler was very old and the flue also needed to be changed. I got several quotes from various companies who all quoted ou... See more

Punctual and extremely pleasant the engineer for my first annual service with Boiler Sure did the service and saftey test promptly and thoroughly. He asked If I had had any problems and I was happy... See more

Just had my boiler repaired. It was leaking water and an engineer came out to repair it. It needed a part, luckily he managed to stop the boiler leaking and today it was fixed. Both engineers were ver... See more

Boiler broke down on Sunday and we’d been remiss in not setting up any sort of service contract. Called Boiler Sure on Monday am and they took details of the problem and organised an engineer for t... See more

Phone Boiler Sure on Monday about problem with my boiler control box. They arranged plumber to come next day and as my boiler was due a service this was arranged to be done at the same time. Plumb... See more

The young guy that fitted our new boiler was very professional and kept us informed when he was going to arrive to remove and install our new boiler he didn’t manage to complete the installation on th... See more

Boiler Sure engineer Gary visited to service our boiler today. He was exceptional giving us hints and tips on how we could get the most out of our boiler and some tips on saving energy. Excellent serv... See more

Arrived with a part which needed to be replaced and sorted it within an hour. Very good service.

I have been a customer of Boiler Sure for over a year now and have been very impressed with the service I have received. From Andrea, the first point of call, who quickly, efficiently and profession... See more

Very reliable and professional. Two men came to replace my boiler and radiators. They had promised it would be done in a day and they didn't let me down. Very friendly, reasonably priced. Give th... See more

Andy visited on time and was friendly and helpful and fixed the boiler as well as checking radiators and our flue. An excellent member of the Boiler Sure team. Prior to that I called to book an engine... See more

Have a boiler plan with them. Phoned me up organised a service next day at a time that suited me. Arrived on time, serviced, all good. All representatives from the office staff to the engineers are fr... See more

Changed my boiler maintenance and repair from an overpriced national company to Boiler Sure. This is a company who are friendly and helpful to deal with and who charge a fair price for a professional... See more

Using the service 2nd year. Had no issues with my boiler- could not comment how easy to make a claim. Boiler service is regular and easy to make an appointment.

Fantastic company to deal with. I wasn't able to go ahead with the boiler replacement they had given me very competitive quotes for and instead they set up an affordable plan to allow me to repair the... See more

Been with them for few years Great communication and price i have a plan with them plus they install my boiler last week

Wonderful local company! Everyone at Boiler Sure was so friendly and clear with all the info I needed. They gave me tailered options and a fantastic price. Professional, transparent and a great exp... See more

Boiler install was done well and in a reasonable timeframe.but I expected the damage around the flue pipe to be repaired ,it seems you have to do the outside work yourself.

The engineer arrived on time and was very professional. I’ve used this company for a new boiler and services. Truly excellent service

Very efficient and friendly company. New boiler discussed,ordered and installed with the minimum of fuss. Can thoroughly recommend.

Had a shower bit replaced a while ago. There was a defect after 3 months but an engineer came and fixed it.

The engineer visited first call this morning as requested by us to carry out our first service with Boiler Sure. He was very pleasant and carried out the service tests competently.

Full new combi boiler installation. Arrived on time and delivered as expected. Engineer was polite, professional and worked to a high standard. Was also accommodating when I requested to change the... See more