Armen

Hi Armen,

Thank you for taking the time to leave us review.

I'm sorry to hear that you're unhappy with our recent reply to your query.

I've taken a look into your booking and I can see that you called and spoken to one of our Customer Service agents on the 17th of September. They have confirmed that priority boarding with easyJet, was not selected or paid for at the time you submitted your booking with us.

As your flights have been confirmed with the airline, must contact them directly if you wish to include priority boarding on your current flight booking. This is due to the fact that your flights are booked under your personal details and they'll own speak with the lead passenger directly due to data protection regulations, which we previously advised.

Please note that they're a self managed airline, any add on will need to paid directly to the airline, as we don't make any money from flight bookings.

We hope this helps,

Roberto

Hello Armen.
I am sorry to hear you were not able to pay for your quote online and had to call us, thank you for bringing this to our attention and choosing to insure with Admiral this year. We appreciate all feedback and take it on board.

Thanks,
Courtney.

Thank you for taking time to review Ping Insure and taking out Insurance with us.

If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.

Kind Regards

Ping Insure

We appreciate you taking the time to share your experience. Thank you!

Thank you for your kind words. We're delighted to hear you had such a positive experience.

Good afternoon, Armen,

Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that your ordering experience was smooth and hassle-free.

We understand the importance of good communication, and our team works tirelessly to provide an easy order process so it’s incredibly rewarding to know that this worked for you and we appreciate you trust in our service.

If you have any further feedback or require any assistance, please don't hesitate to get in touch. Thanks again for choosing Mobile Phones Direct, we look forward to seeing you again in the future.

Best regards,
Asher

Good morning Armen,

We are sorry to hear about your experience. Please send us an email to reviews@porcelanosa.co.uk., our team will help you.

Best regards,

Thank you for taking time to review Ping Insure and covering your vehicle with us.

If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.

Kind Regards

Ping Insure

Hello,

Thank you for this positive review! we are pleased you are happy with the service we provided you.

Jemima
Customer.relations@apc-overnight.com