My new Lady of Shalott rose arrived soon after I bought it online. The plant was delivered with care and was very well packaged. When I opened it I was delighted with the quality of the plant - it l... See more
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Bowling Green Lane, WV7 3HB, Wolverhampton, United Kingdom
Replied to 92% of negative reviews
Typically replies within 2 weeks
Have ordered on a number of occasions, for myself and family gifts. Always so well packed. Good healthy plants and a joy to grow. Thank you David Austin!
The delivery company delivered 3 of the 4 roses I ordered. David Austin sent a replacement as soon as i contacted them and then checked to make sure it arrived.
The best roses available.
Shopping at David Austin is very easy and the service is very efficient and quick so
Great experience with beautiful rose delivered!
The assistant on the phone was very helpful helping my choose an anniversary gift.
The recipients were very happy with the rose
Quicker than choosing something to watch on the telly…The website was easy to navigate and made choosing a gift for a very keen gardener easier than expected, particularly with my very limited knowledge. Delivery was as described.
Reply from David Austin® Roses
The rose I ordered for friends’ anniversary arrived within the time stated. I can’t comment further as I have not seen it and it was bought as a pruned rose so need time to see how it does.
Reply from David Austin® Roses
Great website, with lots of information which made choosing the right roses easy.
The roses came very well packed and were delivered promptly.
The plants look strong and healthy. I'm looking forward to seeing them in bloom next year.
Reply from David Austin® Roses
I ordered the King’s Rose for a birthday present. It was easy to order, delivered promptly & in superb condition & my cousin was delighted with it.
Reply from David Austin® Roses
Having dealt with David Austin Roses a few times I knew I would get really good service from them. The roses are in wonderful condition and arrive very carefully packed. I have never had a rose from them which didn't thrive. I will definitely use them again and I already recommend them to friends and family.
Reply from David Austin® Roses
The quality of the roses are second to none and have no complaints whatsoever
Reply from David Austin® Roses
Nicely pruned rose ready for next year. Looks very healthy.
Reply from David Austin® Roses
Plants are always carefully packaged and arrive in good condition. The descriptions on the website are excellent and help to select the best plant for my garden.
Reply from David Austin® Roses
Stunning rose: Strawberry Hill, delivered in great health & a lovely size. It has since bloomed & has a stunning flower with a glorious scent. Would definitely buy from David Austin again for my roses
Reply from David Austin® Roses
I ordered an ‘Iceberg’ climbing rose to grow up an old tree. It arrived quicker than anticipated, was well packaged and looked very healthy. All planted with the Mycorrhizal fungi and now only time will tell.
Reply from David Austin® Roses
Extremely please with our rambling rose. Has grown very well with lots of very fragrent blooms.
Reply from David Austin® Roses
Simple process and arrived when promised,
Present which recipient was pleased with
Reply from David Austin® Roses
Our most recent order was for a climbing rose. We planted it and it is growing well albeit with fewer stems.
The delay in review was due to one of the main stems arriving broken. It is not clear how this happened as the rose appeared well packaged. Nevertheless we did report it to David Austin but never received a response.
The four stars are for the beautiful roses not the customer team.
Reply from David Austin® Roses
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