CleanChoice Energy Reviews 271

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's commitment to clean, renewable energy sources, which allows them to reduce their environmental impact. Consumers find the sign-up process easy and convenient, with some mentioning the added bonus of rewards programs. People also value the transparent communication regarding price changes and the ability to negotiate rates at the end of their contracts. Many reviewers highlight the excellent customer service, describing the support staff as friendly, helpful, and well-informed. Customers report satisfaction with the prices offered, often finding them competitive and positively impacting their utility bills. The ease of switching to this company and the reliable service are also frequently mentioned as positive aspects of their experience.

Based on these reviews

Rated 4 out of 5 stars
Verified

I really cannot honestly write a review. I have the service. I have no complaints. I truly don't see a difference.

Rated 4 out of 5 stars
Verified

We only had Clean Energy for a very short time so I'm unable to say what I like regarding this. I do know I'm very upset because they tell you there is a card waiting for you. Well, I certainly di... See more

Company replied

Rated 4 out of 5 stars
Invited

Changing to clean energy has been a great thing for me it's helpful in keeping my electric bill low. I know the summer maybe a little higher because of my air conditioner but it's overall been a grea... See more

Rated 4 out of 5 stars
Invited

I like using clean energy but I'm puzzled with how you establish your rate since when I click on CleanChoice ads to see rate information, it constantly changes from day to day.

Company replied

Rated 5 out of 5 stars
Verified

Reliable source of electricity…unless a storm knocks out power in our area. Repairs have been made in a timely manner!

Company replied

Rated 5 out of 5 stars
Invited

My mother’s utility bill has been positively impacted by CleanChoice. I’d say at least 10% savings per month. Where her monthly bill averaged between $120-$150, now they are less than $100. An excelle... See more

Rated 5 out of 5 stars
Verified

We are firm believers in green energy to help save our planet, contrary to our president. I hope that our renew energy rate will not increase.

Company replied

Rated 3 out of 5 stars
Verified

The switch to Clean Choice was easy and painless, they were by far the least expensive rate and provided 100% clean electricity production. Rates have crept back up in recent months to where they are... See more

Company replied

Rated 5 out of 5 stars
Invited

I think it is 6 years since I first became a CleanChoice customer. I came onboard in Rochester NY. When I moved to Buffalo, it was simple to continue service through the local utilities. Versatile. N... See more

Rated 5 out of 5 stars
Invited

Good electric supplier. Nice monthly statement with an easy to understand bar graph of my monthly electric usage.Simple but informative. I liked using renewable energy, however, I didn’t renew because... See more

Rated 5 out of 5 stars
Invited

Smooth Transition from previous supplier.They had the best rate I could find for a 12 month contract. I'm only being honest when I say rate was more important to me than anything else but it's nice to... See more

Rated 5 out of 5 stars
Verified

Renewable energy is something I strongly support. The sign-up process was smooth, and I was excited to make the switch. However, I haven’t received any login details or confirmation about my account b... See more

Company replied

Rated 5 out of 5 stars
Verified

I am very happy we made the choice to Clean Choice Energy. Climate change is real and this is helping by not using fossil fuels. I’ve noticed that our energy bill is lower too ! I also like the mon... See more

Rated 5 out of 5 stars
Verified

After looking into buying/renting solar panels for my home I came to the conclusion that chosing a provider that uses energy from solar/wind would give the same results with less start up costs and w... See more

Rated 5 out of 5 stars
Invited

Although the corrupt AEP is the energy distributor and the Ohio Legislature ensures that all their bills include reimbursements for failed nuclear and coal plants, green energy is the the best way t... See more

Rated 5 out of 5 stars
Invited

Was looking for low priced electricity because I purchased an electric vehicle. Pennsylvania allows you to pick your energy supplier. Clean Choice not only provided the best rate but also is 100% cl... See more

Rated 5 out of 5 stars
Verified

I really appreciate what this company stands for—promoting clean, renewable energy is something I strongly support. The sign-up process was smooth, and I was excited to make the switch. Overall, love... See more

Company replied

Rated 5 out of 5 stars
Invited

I have been satisfied with Clean Choice as my clean energy source. I hope my supplier does not drop this or any other clean choices because it is what we need NOW. My bill did not go up even though th... See more

Rated 5 out of 5 stars
Invited

Simple change of supplier. Lower price as compared to many other suppliers and my electric company. Can't tell the difference as to where the electricity comes from so whoever has the LOWEST kwh pri... See more

Rated 5 out of 5 stars
Invited

I have been a Clean Choice customer for several years and am happy to support clean energy choices. Their customer support people are friendly and helpful. There are no high pressure sales tactics and... See more

Rated 5 out of 5 stars
Verified

A simplified way to reduce your carbon footprint! Also, they have friendly customer service people who seem to really care about the mission.

Rated 5 out of 5 stars
Invited

My growing family uses a lot of electricity - it's not a small cost every month because of that. But, knowing that the electricity I am using comes from renewable resources gives me so much peace of m... See more

Rated 5 out of 5 stars
Invited

I like the clean energy Instead of coal which the coal miners would develope coal miners black lung and die .and cause global warming And methane gas has the same properties Love this wind power Lori... See more

Rated 5 out of 5 stars
Invited

They delivered what was promised. Never had an issue with my billing on my electricity bill, always submitted their supply charges on time to my electric company. Never had to call them about anythin... See more

Rated 5 out of 5 stars
Invited

I have been very happy with CleanChoice Energy. They have provided electrical service to me at a good price and at the same time have reduced the amount to pollution that my household contributes to... See more

Rated 5 out of 5 stars
Invited

The agent was well informed and very customer oriented. he took considerable time to explain the various options before I made the selection for wind. I have a 1 yr contract locked in so it was the b... See more

Rated 5 out of 5 stars
Verified

We've been using CleanChoice Energy for a few years now. It's an easy way to be a little more green. Contrary to what some articles said before we signed up, CleanChoice Energy has been very transpare... See more

Rated 5 out of 5 stars
Invited

Receiving reports lets me know how my energy usage is , whether high , low or otherwise . It gives me an idea of how my next energy bill will reflect .

Rated 5 out of 5 stars
Verified

This company is professional and has great communication with their customers. Plus I feel really good about using energy sources besides coal. This company was honest with us - letting us know the re... See more

Rated 5 out of 5 stars
Invited

CleanChoice was transparent to us. We received a better price per kWt than our local energy company was offering during this last year of service. Thank you!

Rated 5 out of 5 stars
Invited

Sign up was easy and convenient and the visa gift card reward didn't hurt either. My only complaint is with electric service in general. It's too (expletive) expensive.

Rated 5 out of 5 stars
Invited

I wanna help save the environment so I choose clean energy to heat my house and for all my other household functions that require electricity. CleanChoice energy lets me do that!

Rated 5 out of 5 stars
Invited

I'm sure I'm making less impact on the environment with CleanChoice. However, they keep offering me a prepaid card to reward me for my choice, but they never send it to me. It seems to be all talk and... See more

Company replied

Rated 4 out of 5 stars
Invited

The company is great, doing a good job. Getting the panels mounted on the roof went smoothly and quickly (4.5 hrs) Am happy so far with the electric bills and the way the billing is set up. Was no... See more

Rated 5 out of 5 stars
Verified

The ease of switching to Clean Energy and receiving a great rate was no fuss - no muss. And it's clean energy at a time when these things need to be considered.

Rated 5 out of 5 stars
Verified

Good rate, straightforward contract, billing, and reliable service. It’s one of the easiest, and most effective ways to reduce your impact on the planet.

Rated 5 out of 5 stars
Invited

CleanChoice Energy made it easy to switch. I am so grateful for what they do. The one time I had a question I really enjoyed our conversation and my question was immediately answered.

Rated 5 out of 5 stars
Invited

I like the thought that I have reduced, if only by a tiny bit, the pollution that my grandchildren are going to have to live with. I can cut back on other expenses.

Rated 5 out of 5 stars
Invited

I was impressed from the beginning because of the company's commitment to clean energy. I'm happy to be able to do something by buying clean energy and surprised how affordable it is

Rated 5 out of 5 stars
Verified

Oh, I’m getting my electricity from sources. Do not hurt the Earth do not pull out the air and etc..

Rated 5 out of 5 stars
Invited

Ease of sign-up is appreciated. I have solar panels for about two thirds of my needs so using your solar farm provides peace of mind

Rated 3 out of 5 stars
Verified

Your prices on kWh. One would think that summer sun, would produce more electricity on solar panels, No prices are going up. And I didn’t get the price I sign up for! Took 3 months to change over tha... See more

Company replied

Rated 5 out of 5 stars
Verified

Price is great and knowing I am doing good for environment is perfect...! Rewards are nice too...!

Rated 5 out of 5 stars
Verified

Absolutely seamless from our old supplier. It’s great to use clean energy.

Rated 5 out of 5 stars
Verified

Clean Choice Energy has lived up to there promises. I hope they continue to provide the best energy choices for the people.

Rated 5 out of 5 stars
Verified

Renewable energy at a price lower than other power companies

Rated 5 out of 5 stars
Verified

Tracie is a great CSR and took care of recent billing issue with patience and completeness.

Rated 5 out of 5 stars
Verified

Great service. I've had no problems at all. Customer Service is also very friendly and helpful.

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Company details

  1. #4 of 8 best companies in Green Energy Supplier
  2. #6 of 8 best companies in Energy Supplier
  3. #10 of 16 best companies in Solar Energy Company

About CleanChoice Energy

Written by the company

CleanChoice Energy

CleanChoice Energy is a renewable energy supplier. It is one of the first vertically integrated clean energy providers in the U.S. CleanChoice Energy makes it easy for people to access climate solutions, support renewable energy, and live cleaner lives with pollution-free, renewable energy for their homes and businesses. CleanChoice Energy ensures every kilowatt of electricity you use is replenished onto the grid with 100% clean energy from regional wind and solar projects—including from solar farms owned and operated by CleanChoice Energy.

No equipment installation is needed, and there are no upfront costs or cancellation fees. Fixed-rate and variable-rate plans are available, with no long-term commitments. Founded in 2012, CleanChoice Energy has become one of the fastest-growing businesses in America, as ranked on the Inc 5000 and Deloitte’s Technology Fast 500™.

Learn More
CleanChoice Energy

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

271 reviews

5-star
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1-star

Replied to 74% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars
Verified

Reliable source of electricity…unless a…

Reliable source of electricity…unless a storm knocks out power in our area. Repairs have been made in a timely manner!

October 3, 2025
CleanChoice Energy logo

Reply from CleanChoice Energy

Hi Elaine, thank you so much for taking the time to leave us a review. We greatly appreciate your support of 100% clean, pollution-free energy! Please note that your utility company is still responsible for maintaining the power lines, restoring power after an outage, etc. Switching to CleanChoice Energy for your energy supply has no effect on the reliability of your service. If you ever experience a power outage or have any other issues with your service or reliability, please contact your utility company directly. Thank you so much for supporting 100% renewable energy! We are so happy to have you as a customer.

Rated 5 out of 5 stars
Verified

Clean Choice Energy is the best choice we made!

I am very happy we made the choice to Clean Choice Energy. Climate change is real and this is helping by not using fossil fuels. I’ve noticed that our energy bill is lower too ! I also like the monthly newsletters that are emailed to us.

September 22, 2025
Rated 5 out of 5 stars
Verified

We are firm believers in green energy…

We are firm believers in green energy to help save our planet, contrary to our president. I hope that our renew energy rate will not increase.

September 22, 2025
CleanChoice Energy logo

Reply from CleanChoice Energy

Hi Edward, thank you so much for taking the time to leave us a review. We greatly appreciate your support of 100% clean, pollution-free energy! We are so happy to hear that you care just as much about protecting our planet as we do, and we thank you for the difference that you’re making by supporting renewable energy! Your rate is locked in until February, and you will receive your renewal notice before then. If you’d ever like to discuss your options with our Customer Care team, you can reach us at 888-986-8116 (8am to 7pm Monday through Friday ET) or support@cleanchoiceenergy.com. Thank you so much again for supporting 100% clean energy!

Rated 3 out of 5 stars
Verified

Good Company but may switch again

The switch to Clean Choice was easy and painless, they were by far the least expensive rate and provided 100% clean electricity production. Rates have crept back up in recent months to where they are on par with more traditional generators, so the economic case isnt quite in their favor anymore and Im considering switching back over to save $20 per month.

September 6, 2025
CleanChoice Energy logo

Reply from CleanChoice Energy

Hello, thank you so much for taking the time to leave us a review and share your experience. We are happy to hear the switch to CleanChoice was painless! We hope that before potentially switching, you reach out to our Customer Care team to see what options you may have. Pricing and plans are constantly changing, and a more affordable plan may be available in your area. If you would like to discuss your account options with our Customer Care team, you can connect with us by emailing support@cleanchoiceenergy.com or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). Thank you so much for your support of 100% clean, pollution-free energy! We greatly appreciate your support and are thrilled to have you as a customer.

Rated 2 out of 5 stars
Verified

I’m very disappointed with Clean Choice…

I’m very disappointed with Clean Choice Energy. I’, on the Budget Billing plan, yet my energy bill has been incredibly high for the past several months. It’s likely that I will seek a new energy supplier soon.

January 31, 2025
CleanChoice Energy logo

Reply from CleanChoice Energy

Hi SF, thank you for taking the time to leave us a review and share your experience with us. We regret to hear that you are thinking about switching suppliers. In some of the areas we serve, the utility's budget billing system does not work well with electric suppliers, and it may be a better experience off of the budget than on it. We are sorry to hear the bill is more than you expected. If you would like to discuss your account options with our Customer Care team, you can connect with us by emailing support@cleanchoiceenergy.com or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). Thank you so much for your support of 100% clean, pollution-free energy!

Rated 1 out of 5 stars
Verified

The monthly bill skyrocketed after my…

The monthly bill skyrocketed after my initial special rate period, up to 0.175 per Kwh. I am now switching to a cheaper provider.

August 1, 2025
CleanChoice Energy logo

Reply from CleanChoice Energy

Hi Mary, thank you for reaching out, and thank you for supporting 100% clean, pollution-free energy. We are sorry to hear that you are paying more than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing support@cleanchoiceenergy.com or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate your support of clean energy.

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