Inspire Clean Energy Reviews 1,109

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the clear and concise information provided, as well as the ease of the online sign-up process. Many consumers highlight the competitive pricing, especially for clean, renewable energy options. People also value the friendly and helpful customer service, with representatives being described as knowledgeable, professional, and patient. Consumers find the website well-designed and user-friendly. A significant number of reviewers mention a smooth transition process when switching to this company. The fixed rates and the absence of hidden fees are also appreciated. However, opinions on service, app and contact are mixed due to a low consensus among reviewers.

Based on these reviews

Rated 5 out of 5 stars
Verified

Called to check on details and decided dg with inspire. Anymore electricity cost are going up with all the suppliers so I think this locked in 12 month deal was my best find. Had no problem switching... See more

Rated 4 out of 5 stars
Verified

They gave me a good rate and a nice offer to bring in more customers. My old supplier came in later with a slightly better rate and offer so I had to switch back but their rate is cheaer than most

Rated 5 out of 5 stars
Verified

With energy costs being such a large part of daily living I look for every savings I can find and Inspire did it with their rates.

Rated 5 out of 5 stars
Verified

The transition , changing suppliers was VERY easy. THAT being said, I've not had any problems EVER with the change of suppliers using OHIO- Apples to Apples.

Rated 5 out of 5 stars
Verified

Company has done very well communicating with us, so far! We have a set amount we will be paying for a contract of 6 months. No fees to begin service or to cancel at anytime. Hopefully the price will... See more

Rated 4 out of 5 stars
Verified

Rates seem to be good, it was fairly easy to sign up online. However, it took quite awhile to receive confirmation, which was in the form of a very brief 3 sentence email. Would appreciate a more f... See more

Rated 5 out of 5 stars
Verified

When I started shopping for a new electricity provider I was overwhelmed with the amount of information/rates/small letters in the agreement/and so on! But was a moment of happiness and clarity when... See more

Rated 5 out of 5 stars
Verified

I was looking for a cheaper rate than what was offered by my local utility. I was pleasantly surprised that your rate was also tied into clean energy. The online application was much quicker than my... See more

Rated 4 out of 5 stars
Verified

Just signed up for Inspire Clean Energy and transition from prior supplier was smooth. Rating 4 stars for the service so far as I am still a relatively new customer. If service continues with no issu... See more

Rated 5 out of 5 stars
Verified

Well-designed and entertaining website. Very friendly and user-friendly. I hope the company does as well for us as its website augurs - we've gone with companies that promised one thing and delivere... See more

Rated 5 out of 5 stars
Verified

I selected Inspire from the electricity switch site because of rate and because it is 100% renewable. The switch site linked me directly to the Inspire site where options were clear and the switch pr... See more

Rated 5 out of 5 stars
Verified

I must admit that Inspire was not my first choice. I had already been with a clean energy provider but could not contact anyone or make headway online for a new term. I called Inspire and the gentlema... See more

Rated 5 out of 5 stars
Verified

I don't know anything about your company yet I am buying my electric from you at slightly higher rate than i had previously. So we'll see how it goes.

Rated 5 out of 5 stars
Verified

Inspire Clean Energy has reasonable rates for ‘clean energy’. When I called, the representative was eager to tell me about Inspire and of the importance of changing to clean energy. We cannot rely... See more

Rated 5 out of 5 stars
Verified

Inspire kept to their promise of price and delivery of clean energy to our home. The price was good at the time of contract, but as expected, it increased. This increase regretfully requires us to sho... See more

Rated 3 out of 5 stars

The service is okay, but I’ve had some issues with customer support. They could definitely improve their response times. Overall, not bad, but there’s room for growth.

Company replied

Rated 5 out of 5 stars
Verified

Liked the practical, competitive price. Clean 100%, safer renewable energy. Fixed rate, representative was knowledgeable, professional and respectful. PATIENT. I needed to affirm and reaffirm content... See more

Rated 5 out of 5 stars
Verified

HELPFUL AND FRIENDLY. GLAD THAT YOU WILL MAKE MY ENERGY GENERATION SWITCH SIMPLE AND EASY FOR ME BY CANCELLING OLD CONTRACT AT THE END OF THE TERM. (11/1//2024) AND NOTIFYING PECO.

Rated 5 out of 5 stars
Verified

Switched to Inspire recently, the experience was smooth. In addition questions to Customer support were answered clearly. And the best part follow-up action matched the response. Great work!

Rated 5 out of 5 stars
Verified

We had no problems while using Inspire Clean Energy service. We are only changing due to the cost of energy.

Rated 3 out of 5 stars
Verified

On the state website, Inspire said the transfer would take a few business days. After going through the enrollment forms, Inspire said the conversion could take 2 or 3 weeks. So which is it?

Company replied

Rated 5 out of 5 stars
Verified

The transition was extremely easy and the representative was a true pleasure to speak with. I haven’t been switched over yet, but I’m sure it will be perfect.

Rated 5 out of 5 stars
Verified

Easy process to switch supplier. The price point for their clean energy is better than the alternative. I felt good about that!

Rated 4 out of 5 stars
Verified

EDIT 9/5/25 I did get someone the next day. So far, all good. I would like to add, I DO NOT believe in climate change or any of that other garbage the Left spouts! I DO NOT WANT bothered w... See more

Company replied

Rated 5 out of 5 stars
Verified

Inspire made it very easy to figure out that I'd be saving money if I went with them - and also very easy to sign up!

Rated 5 out of 5 stars
Verified

Inspire had the lowest 6 month fixed rate, no fee for sign up or cancellation. They communicated quickly and I was converted in a matter of days.

Rated 5 out of 5 stars
Verified

First was the follow through regarding the validation of the agreement number for my electric company. Also the pricing, the clarity and ability to secure a fixed rate was very important to me.

Rated 3 out of 5 stars
Verified

No confirmation number given & Not enough communications! My application had a place for a confirmation number, but none was given. The only way I knew Inspire had received anything was a thank you a... See more

Rated 4 out of 5 stars
Verified

The experience was seamless except that I didn't get an auto confirm after I thought I was finished. However, an assistant was quick to provide help and confirmed my new account.

Rated 5 out of 5 stars
Verified

Very helpful with making the transition from my former supplier to my new supplier…. Took the time to answer a follow up question I had the next day

Rated 5 out of 5 stars
Verified

After using Inspire Clean Energy for two months, all is well. There were no problems with the transition and the cost is comparable to what we were using.

Rated 5 out of 5 stars
Verified

The website was very efficient, seemed to anticipate what I needed to know, and the flow from one step to the next made sense.

Rated 5 out of 5 stars
Verified

Can't give you much info for now on service, or other matters because I just joined a few days ago. I had no problem joining, easy.

Rated 3 out of 5 stars
Verified

I chose you and gave you an ID from my Peco bill and my account was set up. I am not sure why I need to fill out a survey right now. Haven't even used your services yet. Contact me for another surv... See more

Rated 5 out of 5 stars
Verified

We are new customers. So far, switching our energy source has gone smooth.

Rated 5 out of 5 stars
Verified

The enrollment process went smoothly. Just waiting to get confirmation of my sign up.

Rated 5 out of 5 stars
Verified

Contacted Inspire to discuss pricing for new electric supplier. The representative was very helpful and provided me with the information and details I needed.

Rated 5 out of 5 stars
Verified

person who took my call was helpful, attentive, able to answer my questions

Rated 5 out of 5 stars
Verified

So far so good! I made the switch to Inspire Energy a couple months ago. There has been no difference in performance for my electricity, and the switch to clean energy has been affordable, though it... See more

Company replied

Rated 5 out of 5 stars
Verified

Your employee was knowledgable and efficient. The account was opened immediately and I received my cards in less than a week. Was surprised that I did not have to go through steps to activate the card... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to sign up. A per KWh charge that's on par with PECOs price to compare. That's really the bottom line right there. Supporting clean energy is the icing on the cake! Hopefully there wont be a huge... See more

Company replied

Rated 3 out of 5 stars
Invited

I like how there a base rate and it never fluctuates but I wish that it was just a little lower because 70 is a little steep when my energy bill isnt as high and my supplier is more... you guys hurt t... See more

Company replied

Rated 5 out of 5 stars
Invited

I was approached in our local grocery to participate in your program. I believe in clean renewable energy methods which is why I signed up. Your rep was very friendly, informative & not at all hard se... See more

Company replied

Rated 5 out of 5 stars
Verified

Fast response to my energy needs and good pricing, this is what helped me decide on Enspire. I later made one phone call and their Rep. was very helpful and answered all my questions ,She was very p... See more

Company replied

Rated 5 out of 5 stars
Verified

I called to see if an offer was still valid and the lady who answered was very nice and helped sign me up for Inspire Energy

Rated 5 out of 5 stars

Super reliable energy supplier! Their customer service is friendly and always ready to help. I’ve never faced issues with billing or outages. Highly recommend!

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Company details

  1. #4 of 8 best companies in Energy Supplier

Written by the company

Inspire is a clean energy technology company on a mission to transform the way people access clean energy and accelerate the world toward a net-zero carbon future. Through a subscription model, Inspire allows customers to access 100% clean energy for one flat monthly price. Now customers can pay one flat rate for their electricity supply each month, while supporting a more sustainable future. Founded in 2014, Inspire has made it easy for hundreds of thousands of households to access clean energy, reduce their reliance on fossil fuels, and join in the fight against climate change.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 56% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Verified

best deal

Called to check on details and decided dg with inspire. Anymore electricity cost are going up with all the suppliers so I think this locked in 12 month deal was my best find. Had no problem switching Inspire did all the work.

September 28, 2025
Rated 4 out of 5 stars
Verified

They gave me a good rate and a nice…

They gave me a good rate and a nice offer to bring in more customers. My old supplier came in later with a slightly better rate and offer so I had to switch back but their rate is cheaer than most

September 26, 2025
Rated 2 out of 5 stars
Verified

My review of information on your…

My review of information on your website went to actual sign-up very abruptly. I was pretty sure I was going to switch to your company but the way it happened was somewhat disturbing.

And even afterwards, I didn’t sense completion of my actual price and duration preferences. A welcoming email with the actual term and cost would have been better. What I got was a generic form letter that was a little vague, go here, do this, enter this code. Annoying and not very customer friendly.

So we’ll see how this goes. At least I’ll be able to cancel without penalty if I’m not getting what I hoped I signed up for.

September 25, 2025
Rated 5 out of 5 stars
Verified

SMOOTH

The transition , changing suppliers was VERY easy. THAT being said, I've not had any problems EVER with the change of suppliers using OHIO- Apples to Apples.

September 16, 2025

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