CareCo Reviews 64,105

We were greeted on arrival by Sara at the Cheltenham store. We were shown all the options and alternatives for each of the items we were considering, with Sara checking on products not currently avail... See more

At the Bournemouth showroom, Shane Williams's advice on riser recliner chairs was most helpful, such that we were able to purchase a chair that was most suitable for my wife and her needs. The chai... See more

The sales assistant at the showroom was excellent..very helpful when explaining the different chairs so we were confident that we had made the right choice. The technician who delivered the chair was... See more

We had an idea which mobility scooter we wanted, the sales person Gemma was very helpful and instructed on how to dismantle and adjust the scooter to make sure it could be lifted and fit in our vehic... See more

Although I did have a bit of a wait before a salesperson was free I would still recommend visiting the showroom as the staff were very helpful and knowledgeable and happy to spend considerable time he... See more

Firstly, ordering my new chair online could not have been easier and there was great communication from CareCo from the start. Delivery was exactly when they said it would be and the two engineers (... See more

We went in to the Sheffield shop today simply to look at the riser recliner chairs as we knew nothing about them. We were approached by Amanda a very knowledgable lady who showed us to the display o... See more

I sent of for a brochure for my mum which she received and fell in love a scooter but was unsure as couldn't trust modern technology to buy on line. After a week or so Joe called from the sales depart... See more

Professional approach by staff. Product purchased was of our liking. Was not made aware that Sofas were not VAT exempt until we reviewed the receipt when we got home. No help to rectify the iss... See more

My second Abilize Stride scooter as it is easily transportable in the car. It was easy to order in the showroom, Ben was good. Delivery today by Rick and Brandon, on time, scooter assembled efficie... See more

The shop was well set out with plenty of room for items to be tried. The sales assistant Ryan was very helpful and knowledgable about the products. Only four stars as although the item, Mobile walke... See more

Staff member knew the features and benefits of the rollators I was considering. Patiently encouraged me to try out various options. Adam was the name of the advisor who was excellent. I ordere... See more

We waited for delivery. The garage was open and lights on . I saw a white van pull up . Went out immediately . He backed down the drive at pace and drove off . This is not what l expected from your co... See more

CareCo Stevenage Served by REISS WOODWARD. This young man made, what I had anticipated as a traumatic experience, into a fun and exciting morning. We were greeted by REISS immediately upon... See more

EVERYTHING ABOUT THE PLACE. FULL SERVICE, ATTENTION TO EVERY DETAIL. STAFF OUTSTANDING. COULD NOT HAVE BEEN BETTER. MOST HELPFUL. MANY THANKS. LOOKING FORWARD TO RECEIVING OUR PURCHASES. BUT, ALL THAT... See more

Felt welcome as soon as entering the store,no pressure to choose a certain item. I was after a lightweight foldable scooter and I was shown a couple and was allowed to try outside. Was left alone to... See more

Coventry shop very pleasant young lady assisted me ref a stroller - bought tuni spectra. Bought Friday morning and was delivered Saturday, so quick and I've been out this morning first time ever, so h... See more

Very easy to order by telephone after viewing on Google....very pleasant, friendly young man called Luke took my order efficiently and quickly. Parcel arrived bang on time via Yodel with extra tracki... See more

Patient and caring advisor who honestly gave the pros and cons of the equipment we viewed. Poppy showed a sense of humour and matched the equipment well to the needs of my mother. When my mum liked e... See more

Lorraine in the office in Braintree was extremely helpful with her advice about the chair I had ordered online the night before. My chair will be delivered tomorrow and I’m looking forward to gettin... See more

I frequently buy Care Co products so when my husband needed a new reclining chair we immediately went straight to Care Co at Hillier. The staff were helpful and knowledgeable as usual and we didn't f... See more

Professional knowledgeable ,polite and helpful staff through my whole purchase experience a lady called Ellie was my guide made it humouress, professional and a pleasure. But I have purchased from y... See more

We needed a wheelchair for the both of us to share. We went to the Care Co shop in Canterbury. We were greeted by one of the staff (I’m sorry I can’t remember he’s name) he was very informative and kn... See more

Careco are brilliant they listen to you and sort the products that suit your needs Lee Richards dealt with my request today he was professional friendly polite helpful i would highly recommend the can... See more

Very helpful and patient staff We were helped by Jason at the Lancing store who was also training a new member of staff but he gave the right amount of attention to us the customer as well as his new... See more

Very lovely show room, everything available for seeing and trying out, sales staff were both lovely, I didn't catch the guys name but Chloe howse was very patient and kind with me , good job to all wh... See more

Excellent service all the way through from the first show room visit to the delivery of the riser recliner chair today. The chair for my mother was delivered today by Graham - order no OR 2482745 and... See more

We arrived at Care-Co Hadfield Rd. Cardiff, and we're left alone to browse. No one approached us they just left us look at our lesuire. We were approached after a while by Angela who treated us with u... See more

I'm really pleased with the rise recliner chair I bought today. Liza was really helpful and helped me find the best chair for me, by trying different ones to make sure i got the correct fit for my fe... See more

Bought 3 times from this company. 2 Prima walking frames. Light sturdy, had to focus on putting them together, but is easy if you take your time. Quick delivery. Walking stick was also good, a Stabili... See more

I am nervous about buying items online, so it was reassuring that I got a phone call acknowledging my order. I was kept up to date the whole time, along with a phone saying that Jason and Stuart were... See more

Staff member very helpful, showing us which mobility scooter would be best for our specifications, needs and limitations. Great to be able to test the scooter indoors and out. Dismantling of scoote... See more

I have been buying aides etc., from CareCo off and on, for the last couple of years and I have found them to be very competitively priced, very efficient with deliveries and generally very reliable. I... See more

Excellent company, very helpful ,and tactful over disability and how they can help with items for sale. Sale,s lady was lovely friendly and plenty of advice

It was lovely not to be pushed into anything. I was only going to brows but a chair caught my eye. The young man was so helpful without any pushing, which I hate and I would have walked out. But he wa... See more

We went into the store to see what products might be useful for us, and were greeted by Ben, who explained all the different things they had.

Very easy to book delivery as we have been looking to buy these chairs for awhile great price too as this will help my husband who has bad legs.

Fast delivery. Well packaged. This was bought because I am bit unsteady on my feet and get tired walking. The stroller is excellent it is so sturdy I feel really safe. The seat is padded and comfort... See more

Lovely welcome. Helen the sales assistant was very helpful, polite and very patient answering all my questions. I never felt rushed or pressurised in making decisions. Also the coffee was very welco... See more

Phone answered promptly ,staff friendly and knew all about the item I was interested in.So no problems in buying the item that I wanted ,and sale proceeded to satisfactory concullsion . Thanks for... See more

Extremely helpful sales person. very quick purchasing procedure. Product is superbly made, and I speak as an engineer ! Quality is second to none !! Works like a dream.

Product not working anymore - clearly this must be a 1 off as a lovely customer adviser just phoned me and is arranging a new one sent out (I didn’t expect that tbh) hoping this one will work

CareCo phoned me back after I had problems paying for a rollator on their website and I was able to place the order with the gentleman who contacted me. We received the rollator within 2 days of orde... See more

Spoke to a Customer Care woman called Nikki. Nikki was extremely patient, actively listened with empathy to my queries and offered helpful suggestions. This care was carried through with subsequent co... See more

Brilliant service colleagues were very attentive to our needs and offered great advice,very knowledgable, polite and friendly. 2 transactions were dealt with swiftly

Caring and courteous staff. Very friendly and helpful. I would recommend them to anyone and you get 12 months warranty. Beware cheapies online, as some only give 14 days or 12 weeks and one said it’s... See more

Customer service was excellent. Nigel explained everything in detail and answered my questions expertly. I would go to him again if neccessary.

I had to wait a while to be served no staff member said they would be there soon to help but when we were seen lady was very helpful and polite

Rick & Brandon 5 star employees nothing to much when installing new chair & removing the old one the were on time they were on time & I couldn't ask for better service