United Kingdom
Review of CareCo
Very lovely show room, everything available for seeing and trying out, sales staff were both lovely, I didn't catch the guys name but Chloe howse was very patient and kind with me , good job to all who work there 👍🏻😁 5⭐
Review of Vape UK
Absolutely tip top company, hi speed delivery, all packages fully secure, if there's any problems the customer service is immaculate, would definitely highly recommend this company 👍🏻❤️😁
Review of direct.purina.co.uk
My cat loves your food anyway, and it's a quick and convenient way to shop , so I thought I'd give it a try , very easy to order as well 👍🙏❤️
Reply from direct.purina.co.uk
Hello Dawn,
We're happy to hear that your cat enjoys our food, and that you find shopping with us quick and easy! We appreciate you trying us out and for your positive feedback.
We hope to hear more from you in the future!
Kind regards,
Liam
Review of Beko UK
Had a great experience with these guys and insuring my appliances and it's very cheap and affordable, with lots of added extras, overall 5⭐ service
Thank you xx👍🙏😁
Review of Jollyes The Pet People
I always have a good shopping experience here, the staff are lovely, experienced and thoughtful.
Obviously my dog loves the place,tonks she's in a giant sweet shop 👍😁xx
Review of PDSA Pet Insurance
Very quick and easy to fill in!! Lovely correspondence,fast and efficient and very competitive affordable prices xx👍😁
Reply from PDSA Pet Insurance
Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.
Review of bppulse
Cherelle has clearly helped me today while I was stranded 20 miles from home,she went above and beyond her abilities to help me,after the 2 previous customer reps ,were sour and "unable" to help me , she was a ray of sunshine in my hour of need and I'm totally in debted to her help,thank you so much Cherelle 👍❤️
Reply from bppulse
Hi Dawn, thank you very much for the amazing feedback on our Cherelle, very glad to hear it that she supported you in your hour of need, will make sure to pass your appreciation, safe travels with bp pulse, Agnes
Review of Evri
Very professional and prompt service , courteous of thier customers and parcels arrived in tact xx
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Review of Benenden Health
They offer to get you into a scan or specialist within 3weeks if you have a referral letter BUT won't refer you if it's an ongoing problem......which in my case it kinda was BUT they wanted me to be seen by geaynecology now and have a scan below which I have not had,and was referred with my letter FROM my doctor!!!! so if you are expecting help if it's anything serious or troublesome,don't bother, even their g.p's can't prescribe,so all you are paying £25 a month for is a chat with a g.p and access to a mental health team(which again won't be an actual team, probably just 1 councillor listening to you) if there were a choice to put "naughty stars" I would of!!!!!! I now have a different medical insurance,yes it's £85 a month, BUT I have access to everything,scans, specialists, operations,travel costs,hotel stays if need be,private room hospitals,AN HONEST COMPANY!!!!!!!!!!!!!!👍.
And for the record,I followed all the protocols and policies when I put my referral letter in and it came back and said " on this occasion we will have to disregard your claim and referral,sorry for any inconvenience caused"!!!!!!!
Reply from Benenden Health
Dear Dawn,
We’re truly sorry to hear about the frustration you’ve experienced and to learn that you have decided to cancel your membership. It’s important to us that our members feel supported and heard, especially when it comes to their health and well-being.
We’d like to clarify our diagnostic referral process. Our goal is to provide timely assistance for diagnostic consultations and tests when NHS wait times are lengthy. There’s no need to wait three weeks before getting in touch with us; we just need an estimate of your NHS wait time. If this meets our requirements, we’ll then ask for your referral documentation. We aim to promptly process your referral letter within five working days.
Regarding prescriptions, our GP advice line is here to help. While they can prescribe some medications, please note that any prescriptions would be private and not covered by the monthly membership fee. As a mutual not-for-profit organisation, there are limitations to what we can offer, which are detailed in our guide to services and the cover which you can access here: www.benenden.co.uk/media/9490/your-guide-to-benenden-healthcare_may24.pdf.
To help us address your issues in more detail, we kindly ask you to reach out to our friendly member services team on 0300 304 5700 (lines open 8am - 5pm Mon - Fri, excludes Bank Holidays).
Best wishes,
Benenden Health
Review of Jollyes The Pet People
Great staff,always friendly, lovely store,nice and clean ,all offers on display xxx
Review of Switch Health
Had a great experience from start to finish, "tom" my personal liaison has been amazing and so courteous and friendly all the way through, great company, would highly recommend 👍😁
Reply from Switch Health
Dear Dawn,
Thank you so much for your 5-star review. This means so much to us here at Switch Health!
It's great to hear you received excellent service from Tom, he will be so pleased to read your kind review!
Thank you for coming to us for your medical cover. If there is anything at all that we can help you with before your renewal, please do not hesitate to contact us.
Kind regards,
Millie
Review of Evri
Very honest,precise and professional,always stick to delivery times and delivery places if you are out ,would highly recommend 👍😁
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Review of Yours Clothing
Just an amazing sore ,I love their fashion ❤️😘🤩!!! The staff are always friendly and accommodating,the stores are clean and tidy, the clothes are amazing and upto date and also have a unique choice aswell, me I like the rock chic style,which they also sell❤️🤩😁👍
Review of Domestic & General - UK
Lovely friendly company,always honest and true to their word, friendly customer service staff, and excellent reasonable prices ,would definitely recommend 👍😁
Reply from Domestic & General - UK
Hi there Dawn,
Thank you for taking the time to leave this 5 star review!
We're pleased to hear that you're happy with the service provided and that you would recommend us!
Thank you,
Andrew
D&G Team
Review of Yodel by InPost
Can't fault their efforts for pleasing the customers, extremely hard workers ,well done all of you 👍😀
Reply from Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of CeX/WeBuy - United Kingdom
Great value for money and good,happy staff 👍😁 brought loads off them and this time it was a refurbished 2nd hand mobile for son, it is in excellent condition and he loves it ,so thank you cex👍😁
Review of Earth & Wheat
Wonderful box of goodies 😁 delivery was excellent, would highly recommend 👍😁
Reply from Earth & Wheat
Hi Dawn, thank you for your 5-Star review and supporting the mission.
Review of British Gas
Contacted them on 3 occasions by online chat and emails about struggling to pay and received no correspondence,now have my bill gone to a debt collection, not really "caring" and " for the people" and best "customer service" are we now
Bet they contact me now I've written this!!!!!
Reply from British Gas
Hi Dawn, this isn't great to read and I'm sorry to hear that you've been unable to contact us! There's lots of info on how we and others can help here: https://www.britishgas.co.uk/energy/help-if-youre-struggling-to-pay.html
If you need any further help, please get in touch over Facebook or X with your details & include a copy of your review & #Trustpilot in your message and our Social Media Team will get back to you. Thanks, Kirst
Review of Evri
Always prompt delivery and on time and at a reasonable time, would highly recommend 👍😁
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Review of PDSA Pet Insurance
Really quick and easy to fill in ,great choice of policies and they actually came in cheaper than som othe well known companies,I'm very pleased with it, would highly recommend!!!👍😁
Reply from PDSA Pet Insurance
Good Morning Dawn, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.
