BQ Watches Reviews 2,636

From the moment I arrived, I was made to feel welcome. David sat with me to go through the Tudor Black Bay F1 I collected. The watch was exactly as described, beautifully presented, and in perfe... See more

My first visit to BQ's Radlett office was a very interesting and gave me even more confidence in BQ as the place to build my collection. I had bought online a few times before but had no idea of the... See more

The BQ watches team including Ilda, Nadia and Kaylie were wonderful in assisting me to sell my watch. The price was fair, communication was prompt and superb and the whole process was seamless. Amazin... See more

I am so so thrilled with the courteous service I have received from BQ Watches as I adore my fabulous Rolex I dreamt that one day I would own. My sincere thanks to David, Darren and Nadia they a... See more

Thanks BQ Watches for helping me sell my watch. Very much appreciated advice by Ilda and Spencer throughout. They are always very responsive to all my questions. Will definitely come back again!

BQ watches is now the only place I will look at with regards to buying or selling a watch. The service from start to finish has just been exemplary. The company really couldn’t be more professiona... See more

Second watch purchased from BQ Watches. I had the pleasure of meeting Spencer, David and other members of BQ Watches on Saturday 11/10/2025. From the second you approach their premises you are imp... See more

Dealt with Ben from the getgo, great communication before arriving at the shop at an arranged time, fantastic premises, very high class. Ben was very knowledgable and honest and not pushy like some pe... See more

What a great experience dealing with BQ Watches. I traded a watch in exchange for a piece of excellence that I always promised myself. Claire looked after me impeccably,a charming lady. The whole proc... See more

I found the watch that I have wanted to own most of my adult life on The BQ.W website. An 18ct yellow gold Breguet Marine. They were just superb to deal with. Most professional,caring&most courteous.... See more

Ben was awesome, knowledgable and helped me navigate the myriad options available to ultimately select a watch that I am truly happy with. With regards the BQ shop I was treated to a personal tour... See more

Claire made me feel at home, with this being my first Rolex purchase. She happily explained after care and other services available, along with making me feel comfortable and ensuring I was still happ... See more

The experience was professional and friendly from start to finish. The show room impressive. I have no hesitation in returning to purchase another watch. Kylie was patient and exteamly helpful. Specia... See more

This was my first purchase from BQ and it’s been a pleasure. The process is simple online and I received a courtesy call within an hour of placing my order. BQ checked that next day delivery was co... See more

David, who sold me my Audemars Piguet ladies watch was helpful, patient and easy to deal with. When I informed him that the serial number is incorrect, he was very quick to respond and promised to... See more

The team at BQ watches are simply the best. They’re warm and welcoming, straightforward and honest, whether I’m buying or selling (most recent sale was a Rolex 116719) you know that you’ll receive exc... See more

Visited your beautiful premises yesterday and purchased a fantastic Rolex Sky Dweller . Superb customer service and hospitality throughout the purchasing process. A special thanks to Kaylie for her... See more

Visited BQ watches today , Darren welcomed my wife and I into what had the immediate impression of being a very professional and well presented business. We were taken to a private presentation r... See more

To be honest, I was very anxious about buying a Rolex watch not from an authorised retailer but I have to be honest the team here were absolutely outstanding. What gave me a lot of comfort was reading... See more

The whole experience was seamless. I have spoken with Nadia on several occasions and have always found her amazing. She is very knowledgeable and also extremely prompt in responding. I would recomm... See more

My experience with BQ was better than expected. Friendly, professional and a very easy process from start to finish. Many thanks to David in particular. Will definitely buy from them again.

Very professional service that delivered as promised. Ilda helped with my enquiry. I followed her advice and recommendations in relation to how to sell my watch. I had an excellent experience with BQ... See more

Just purchased from BQ Watches, what an absolutely lovely experience from start to finish. Big thanks to Ben who was really helpful and knowledgeable. Got to meet Spencer too who was very hospitable... See more

The entire experience was seamless. I’ve spoken with Nadia several times, and she has always been amazing—knowledgeable, professional, and incredibly prompt in her responses. I would highly recommend... See more

The BQ team were responsive and found the item I wanted. The website was easy to navigate and the team at the showroom were polite and very helpful. David and the team made it a very pleasurable ex... See more

I had a really positive experience with this company. They handled the entire sales process on my behalf, making everything smooth and stress-free. From the very beginning, their communication was... See more

Sold a watch with BQ and from the initial phone call to the final payment every stage was made easy and straightforward. Regular updates and professional yet friendly service. Wouldn’t hesitate to u... See more

Great company to work with as a seller. Great communication , superb office and showroom facility and a highly professional team. They gave me the confidence that I needed to sell a high value watch.... See more

I recently purchased an Omega Speedmaster Silver Snoopy 50th Anniversary from BQ Watches, working with Ben. The whole experience was excellent from start to finish. Ben was professional, knowledgeabl... See more

Really prompt honest communication from Ben …. Brought without seeing it … everything was as he said , condition paperwork etc . Would highly recommend buying from them

Excellent service on a Tudor watch repair and service. Great communication from the customer service and Justin . Watch came back perfect , many thanks Toni Driver

I initially spoke with Claire and arranged an appointment with Nadia, both ladies were lovely to deal with, the perfect balance of friendly, efficient and professional. The service is excellent and I... See more

Claire made the whole process of purchasing the watch a wonderful experience and a joy to deal with. Will be my go to for watches from now on. Very professional and knowledgeable.

Best watch buying experience I have had. Ben was really friendly, knowledgeable, honest and accommodating.I wouldn’t hesitate to recommend BQ watches to anyone, I for sure would go back

Always ask about Colette (BQ Watches - Radlett, UK). She is the best and she took care of finding my dream watch, wirhin my budget. Highly recommended!

Sent in a trade in Request via the website. David responded quickly and made a good offer. Arranged appointment and the deal was done quickly to the agreed price. David was super friendly and... See more

Excellent service throughout, was looked after perfectly from the moment I walked through the door, staff are friendly and helpful couldn't ask for more.

Great customer service. Good price offered. Service is very prompt with the delivery, assessment and payment being completed within 24 hours. Claire was kind, knowledgeable, professional and honest.

All round great experience, from speaking with David on the phone to visiting , Claire was charming , very personable and knowledgeable. Thank you for your help today Claire I will definitely return.... See more

Great customer service. Only wanted a change of watch battery. Couldn’t have been more polite or helpful.

Thank you Nadia! Very professional when buying my watch, sensible offer and very open and honest!

Really helpful with the repair needed for my watch. Iwas given the different options I could take price wise and time needed for repair. Very pleased.

Thanks to Clare for her help and 5 star treatment, would not hesitate in recommending Thank you

Colette! So helpful, so warm, so lovely. What a wonderful experience, and one with a smile 😀

Claire has been exceptional, a real credit to the firm and made everything painless and easy.

David has been great. Very knowledgeable and prompt to get things over the line. I’ll be looking for a Daytona next and these guys will be my choice.

I brought my wife a watch from BQ 2023 and find the experience was very good.

Great people to deal with, good price, fast secure delivery.

Have always wanted a Rolex submariner, from the start to the finish of the purchase it was a pleasure and never at any time did I feel any obligation to purchase the watch, I was shown a few different... See more