Bobbies Reviews 15,392

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the brand's shoes for their stylish and classy designs, as well as their exceptional comfort. People appreciate the evident care taken in the craftsmanship of the products, with many highlighting the high quality of the leather and overall manufacturing. Consumers also value the attention to detail, from the careful packaging to the inclusion of delightful extras like summer posters and fragrances. Consumers consistently report positive experiences with the company's delivery service, noting its speed and efficiency. The return process is also praised for being easy and quick, with prompt refunds. Many customers appreciate the brand's international shipping service, which allows them to enjoy Bobbies shoes even when living abroad. Overall, individuals express high satisfaction with the brand's products, service, and attention to detail, making them eager to make future purchases.

Based on these reviews

Rated 5 out of 5 stars
Verified

I keep buying more pieces from Bobbies as their leather shoes are such amazing quality. Truly made to last and their customer care has been wonderful

Rated 5 out of 5 stars
Verified

Have been Bobbies for years now. Whether it loafers or trainers, they always fit great, amazing quality and people always ask “where are your shoes from”. Next purchase will be a travel bag and ba... See more

Rated 5 out of 5 stars

Finding shoes in bigger sizes is usually a nightmare, so I was so happy with these. They fit perfectly, feel super comfortable, and the quality is obvious. The packaging was adorable too! I wasn’t exp... See more

Rated 5 out of 5 stars
Verified

The most comfortable shoes I ever owned. Excellent quality lovely design. Quick shipment. Very happy with my purchase

Rated 5 out of 5 stars
Verified

The quality is superior, even far beyond some popular brands in the US at the same price point. It is also my size, which scared me about ordering online, but the size measuring guide is very clear an... See more

Rated 3 out of 5 stars
Verified

Your products are nice My reason for 3 star is the delivery cost is too expensive as other designers from France thé like if the Kooples , Sandro and bash etc no delivery or return cost This will... See more

Company replied

Rated 3 out of 5 stars

For the price, I expected more. The leather on these medallion wingtip brogues isn’t always properly perforated — some of the decorative holes aren’t fully punched through, so you have to remove the l... See more

Company replied

Rated 5 out of 5 stars
Verified

Bobbies is my favorite shoe brand. They make such great shoes that are both stylish and classy. Moreover, Bobbies shoes are incredibly comfortable. It is evident that they take great care in their cra... See more

Rated 4 out of 5 stars
Verified

Love the design, look and how the leather feels to touch. Simple but elegant heel sandals that I can wear effortlessly daily. However, a difference is sizing perplexes me a bit: ordered two different... See more

Rated 5 out of 5 stars
Verified

This sneakers I ordered from Bobbies are perfect for me from first try. Size, confort, style, 100% satisfaction. Will order other products soon. Thank you Bobbies!

Rated 5 out of 5 stars
Verified

Although there were some minor issues with my order arriving in store, I was truly impressed by the warmth and professionalism of the staff at Marylebone, London. The atmosphere is relaxed—you can try... See more

Rated 5 out of 5 stars

I wish I discovered this brand sooner - such high quality boots, and easy and fast shipping to Canada. Even the packaging is great. Will order again as soon as I need a new pair of shoes!

Rated 5 out of 5 stars

Amazing loafers I managed to buy a pair of lovely Nicky loafers (chestnut) which was out of stock for a while. The style and the quality is exceptionally good. It will last me for years and year... See more

Rated 4 out of 5 stars
Verified

Good quality shoes, great online shopping experience. Minus one star since the shoe sizing is not consistent: I’ve ordered two different pairs of shoes, same size, one fit perfectly well, the other wa... See more

Company replied

Rated 4 out of 5 stars
Verified

Fast shipment, beautiful Navigli bag, the only reason for 4 stars is the bag came in a dust bag/pouch only , wished bag came in its own box as well. The package was completely torn apart and taped bac... See more

Rated 5 out of 5 stars
Verified

I love my new Bobbies they look great and are very well made. The leather and craftsmanship is of very good quality. Compared to a similar style by a high end brand that sells for £760 the bobbins are... See more

Rated 3 out of 5 stars
Verified

Since first opening the package, I absolutely loved the derby shoes I ordered. Aesthetically and in terms of comfort, they're perfect. Exactly what I was looking for. Unfortunately, when I wore them f... See more

Company replied

Rated 5 out of 5 stars
Verified

The delivery was very quick although arrived from France to UK, the quality is excellent, definitely looks more expensive. I liked the designs very much and plan on buying more shoes form this brand.... See more

Rated 5 out of 5 stars
Verified

One finds very easily what one wants to buy. All went super smoothly from order confirmation to fast delivery. The shoes were very neatly packet in a stylish box. I am a very happy client and I am v... See more

Rated 5 out of 5 stars
Verified

First of all, I came to know about your label from seeing it at Pink Cabana, the Princess Hotel shops in my native Bermuda. Flash forward to six weeks and I am now happily living in Portugal. I have o... See more

Company replied

Rated 5 out of 5 stars
Verified

I don't normally order shoes online. But these were my wedding shoes and I was looking for something special that can't typically be bought in South Africa. The Bobbies experience was exceptional! I... See more

Rated 5 out of 5 stars
Verified

The boots I ordered came all the way to Portland, OR in excellent shape -- I've received shoes from other brands at the same price point that looked like they had come through a war zone. The color is... See more

Rated 4 out of 5 stars
Verified

Those little sandals are very beautiful but I find the « cleavage » too low and not elegant on my rather larger feet. They will be beautiful on someone with perfect or narrow feet but if you are not... See more

Company replied

Rated 5 out of 5 stars
Verified

I e bought from Bobbies before so was confident in the quality. I was not disappointed. The boots are beautifully made, really comfortable and great value.

Rated 5 out of 5 stars
Verified

Purchased a pair of Betlam shoes and not only are they stylish, they're supremely comfortable too. The entire Bobbies experience was great; good range of items, easy ordering and quick international... See more

Rated 5 out of 5 stars
Verified

It was an "on-line" order: the first number was wrong and they arranged the change in few days. The shoes were perfect and I love them! Good materials e the colour matched perfectly with web-site i... See more

Rated 4 out of 5 stars
Verified

The sneakers are wonderful and of high quality. It fits a bit tight, even though I ordered my normal size, I would go a size up next time. Also appreciate the packaging which is precise and luxurious.... See more

Rated 5 out of 5 stars
Verified

I ordered wedges which arrived in perfect condition. Opening the box was an exquisite experience and the shoes were beautiful. Unfortunately I had the wrong size and had to send them back. The return... See more

Rated 5 out of 5 stars
Verified

Very comfortable shoes, the leather is very soft and I can wear them right away without having blisters. As always, shipping was fast and smooth and I love the colors of the boxes! I got a mustard gre... See more

Rated 5 out of 5 stars
Verified

Beautiful variety of shoes, great quality, super delivery and return. This was my first order and for sure not the last one. One hint: ensure you measure your shoe size as it may defer from standa... See more

Rated 5 out of 5 stars
Verified

Bought these for my daughter but size too small. Was able to return to the shop in London and be refunded and collect the correct size after reserving it over the phone. Easy order and flexible return... See more

Rated 4 out of 5 stars
Verified

Beautiful products however, sizing off for me. Much larger than other French brands I buy regularly so had to go back. Will know for next time! Beautifully packaged and even smelled amazing 🤩

Rated 5 out of 5 stars
Verified

Delivery time was as promised. I opened the shoe box and it was nicely scented. Very nice touch! The Renata sandals are beautiful. They're light enough to walk on despite the wood heels. That was... See more

Rated 5 out of 5 stars
Verified

The delivery was extremely fast I didn’t even expect it. The sandals are exquisite, they looked just the same as in the pictures, I am extremely satisfied with the quality, the sole is so soft and... See more

Rated 5 out of 5 stars
Verified

Fast delivery and refund. The shoes were great quality just a little small for me (buying in the UK so sizing might be a bit different). The trainers were a good fit so each style might be slightly di... See more

Rated 5 out of 5 stars
Verified

I ordered two pairs of sandals and they are absolutely beautiful and comfortable as well. I am so happy I found your company. The craftsmanship is incredible!

Rated 5 out of 5 stars
Verified

The quality of the shoes is amazing! Very comfortable and speedy delivery. would purchase again.

Rated 4 out of 5 stars
Verified

Ordering and delivery process went smooth and delivery time was short. Unfortunately, the slipper I ordered was not suitable for my slightly wider than normal feet. It would be good to add some guid... See more

Rated 5 out of 5 stars
Verified

High quality and comfy leather Boots, loved them from the start and wear them a lot. Heel also has a good quality :) Delivery was very good also!

Rated 5 out of 5 stars
Verified

Beautiful products and amazing quality! The shoes are exactly as I expected. I love that they are handmade in Portugal—the craftsmanship is outstanding. The packaging details are also very nice. The p... See more

Rated 5 out of 5 stars
Verified

I am well impressed by the quality of the boots. Perfect fit, excellent workmanship. This will not be my last purchase.

Rated 5 out of 5 stars
Verified

I love the shoes. They are always on a bit expensive side, but quality and looks are always first class. Also, fast and no fuss delivery. Nice packaging. To recommend.

Rated 5 out of 5 stars
Verified

Super smooth experience. Easy to purchase and the box was so beautifully packaged. Very well made shoes and the quality is top notch. It was cool to see the sole had tape on it to prevent scuffing.

Rated 5 out of 5 stars
Verified

Fast shipping, arrived beautifully packed. Had to return due to size issues and the process was very easy with immediate refund

Rated 5 out of 5 stars
Verified

Super fast delivery and I love my new sneakers. A little expensive, but I bought a pair on sale.

Rated 5 out of 5 stars
Verified

I have nothing but good things to say about Bobbies! I just purchased my third pair of shoes and thus far the quality and styles on offer have been fantastic! I love the classic designs and quality co... See more

Rated 5 out of 5 stars
Verified

i truly love the experience of opening the box and instantly jumping into summer moods with the nice summer poster and fragrance inside. i love how carefully it was packed and how attentive it was to... See more

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Company details

  1. Shoe Store
  2. Luggage Store

Information provided by various external sources

Style unique, cuirs précieux et couleurs vibrantes pour maroquinerie et souliers parisiens ! Découvrez nos boots, sneakers, derbies, escarpins, mocassins, sacs, pochettes et bagagerie pour homme et femme.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

I am delighted with your product

I am delighted with your product. Everything from the packaging, the addition of laces and lovely packaging. everything is perfect and I have already recommended it to all my friends.

October 13, 2025
Rated 3 out of 5 stars

After I bought shoes in their website

After I bought shoes in their website, my credit card have been hacked, what i can say is that there is a problem of security in their website.

October 14, 2025
Unprompted review
Bobbies logo

Reply from Bobbies

Hello,

We’re very sorry to hear about what happened. Please be assured that our website uses secure payment methods and follows strict data protection standards. We have not experienced any security breaches, and we encourage you to check with your bank regarding this issue.

If you have any questions or need assistance, we’re here to help.

Bobbies Team

Rated 1 out of 5 stars
Verified

Do not buy

Do not buy. Such bad quality. Really not worth it. Overpriced. Won’t last long. Bought the Barry sandals in Camel. Bought them 08.07.2025. Had them for about three months. They arrived in nice packaging and seemed to be good overall. The suede is nice. But after less than half a year of use they are almost ruined in the bottom part. It’s cheap foam and rubber soles. It’s cracked, ruffles and falling apart. Very disappointed. They were quite expensive. Should be way better.

July 8, 2025
Bobbies logo

Reply from Bobbies

Hi

Thank you for your message 

After reviewing your pictures with our quality team, it appears that your pair shows significant wear, particularly on the insole and heel.
This suggests a lack of regular care, which is essential to maintain the durability of the leather, especially on this type of model.
Natural leathers, like the one used here, require appropriate maintenance and regular conditioning to avoid drying and cracking, as seen on your pair.
We understand your disappointment, but given the current condition of the product, we unfortunately won’t be able to offer a favorable solution.

Hoping that your rating does not reflect the image you have of Bobbies and that we will be able to provide you with great experiences in the future.

Best regards,

The Bobbies team

Rated 5 out of 5 stars

I wish I discovered this brand sooner

I wish I discovered this brand sooner - such high quality boots, and easy and fast shipping to Canada. Even the packaging is great. Will order again as soon as I need a new pair of shoes!

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Beware: Poor Quality and No Support from Bobbies!

Terrible experience – poor quality and even worse customer service!!!!
My daughter bought a beautiful pair of boots from Bobbies just two weeks ago (1 October 2025) for €250. She only wore them twice, and already the heel sole has come loose and the inner attachment is bent.
She politely contacted the company today via WhatsApp to report the issue, but Bobbies refused to accept a return. Instead, they told her to go to a shoe repair shop and said they would reimburse up to €35. Seriously? For such an expensive pair of boots that are supposed to be high quality, THIS IS COMPLETELY UNACCEPTABLE!!!
If these were cheap shoes, maybe I could understand. But for a premium brand, this is disappointing. They won’t take the product back, and we’re expected to settle for a repair — but who guarantees that the repair will make them last?
She wants a refund, not a patch-up job.
Beware, everyone: poor-quality shoes and terrible customer service.
Never buying from Bobbies again!

October 14, 2025
Unprompted review
Bobbies logo

Reply from Bobbies

Hi,

Thank you for your message.
We are sorry to hear that the heel of your pair is damaged.

This is certainly not the experience we wish to offer our customers, and we completely understand your disappointment.

As part of our responsible approach, we prioritize repairs whenever possible. This helps to reduce waste while extending the lifespan of each product.

Since your pair can be easily repaired, we suggested a local cobbler as a solution. This is an option we sometimes recommend for simpler repairs.

However, if you prefer not to go through a cobbler, we of course offered to carry out the repair in our own workshop.
Our skilled artisans, who are very familiar with our models, will provide a careful and high-quality repair, allowing you to enjoy your pair for as long as possible.


Thank you for your understanding.

Best regards,

Bobbies Team

Rated 1 out of 5 stars
Verified

Sizing is off and the leather is very…

Sizing is off and the leather is very stiff

October 1, 2025
Bobbies logo

Reply from Bobbies

Hello,

Thank you for your message.

We’re sorry to hear that the sizing and the stiffness of the leather did not meet your expectations.

We offer free returns for a refund within 15 days of receiving your order.

Our Customer Service team remains available.

Best regards

Bobbies Team

Rated 5 out of 5 stars
Verified

Great Footwear

Have been Bobbies for years now. Whether it loafers or trainers, they always fit great, amazing quality and people always ask “where are your shoes from”.

Next purchase will be a travel bag and bag for work.

August 1, 2025

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