Jonak Reviews 2,552

I've ordered their shoes before so I knew what I was getting - superb quality comfortable heels. However this is the first time ordering from their site, normally I would just use an intermediate re... See more

I ordered my mules and the wrong pair of shoes arrived…so had to go through the whole process of buying again and then post the wrong ones back again. Whereas I got the right ones this time and I... See more

I thought I had lost the opportunity for a pair but I clicked on the 'let me know' and got an email a week or so later. They were returns and not in perfect condition but good enough and the shipping... See more

The quality is very good and the shoes are confortable. However, the delivery could be faster. For the price and for the delivery cost, the timming should be better

Unfortunately loafers I ordered were too narrow for me, but experience with sending back part of purchase was very positive, I got money approximately 6 days after I sent shoes back. Accessories I bou... See more

They have the nicest staff that are so sweet at helping even if we where not good in French at all and just had an amazing vibe - especially Rihab, she was just a sweetheart❤️

Your shoes are phenomenal! I love the style, quality, and comfort. Shipping was quicker and cheaper than several things I ordered from my own country. I also bought some very similar shoes from anothe... See more

I LOVE my shoes--the College Loafers in blue and also in burgundy glaze. The quality is impeccable and the shoes are so comfortable--that I was able to wear them all day without any issues without tak... See more

Good sizing info online so I could purchase the right size for me. Very helpful for my decision making to see the video footage of each shoe on a real person. Not to mention, extremely fast shipping i... See more

I messaged Jonak on Instagram, it was suggested I send an email outlining my issue to customer service to action. Valentin and Alice both regularly responded to me at different times. Jonak verified... See more

Despite having an issue with a pair of shoes I bought, I have been met with a very committed customer service, that ensured I have the situation solved. I do believe there are some issues with the web... See more

Jonak boots are really perfect for me. I have very wide feet (with bunions) so usually I don’t even bother trying certain styles but the leather they use is really so beautiful that it stretches perfe... See more

I’ve had a pair of Jonak shoes for the last eight years or so and I wore them quite a lot. They were super comfortable and durable so I decided to purchase a new pair to replace them. The delivery wa... See more

Really happy with the boots I purchased from Jonak! They arrived pretty quickly and the quality is amazing, I keep on getting compliments from friends about them! The heel is also not too steep, so th... See more

The delivery is quick, great return policy (+ I changed the size and I appreciated that you refund me the delivery fee (or the return fee ?) for the second shoes I order !! ) , the quality is amazing,... See more

The website was very user-friendly, and I especially appreciated being able to switch it to English with ease. Ordering and payment were simple and straightforward, making the entire process stress-fr... See more

Everything was great. fast delivery time, superior product quality, packaging. I will definitely order again at the first opportunity.Thank you Jonak .

Highly recommend! I ordered ballet flats, the quality and craftmanship is very clearly high and the fit for me is perfect. Also a quick delivery - they arrived to me within one week of ordering (EU to... See more

Everything was perfect—from placing the order to the exceptional customer service, which deserves a special shout-out. The fast delivery was flawless, and I’m in love with my boots. What else can I sa... See more

Modèle conforme à mes attentes. Bottines confortables. Je chausse du 38 mais j'ai pris un 39 pour plus de confort.

Very good store experience. Shoes are really nice and of great quality/

Goods arrived in time to UK and are absolutely beautiful. Quality of leather is outstanding. My daughter is overwhelmed and so happy. The boots look amazing on! Thank you!

Amazing product and quality. The delivery system was fast, safe, and easy, with regular updates provided throughout. It was on my wish list for years and finally, I made it.

Although my first time to order online, I love how easy to select, order online. The delivery is pretty quick considering this is an international delivery to Singapore. I love the shoes!!! they fit p... See more

Prompt despatch. Had an issue with the courier and it was sorted out efficiently and politely. Very happy with the shoes- they are gorgeous- and the service 😊

Second time buying from this store. This time I had return the shoes because, unfortunately, it didn't fit me. The refund was very fast! 5 stars.

I had an initial issue with the delivery company DHL, but they were very responsive and quickly got my package to me. Overall, I'd order again!

Shopping on Jonak is easy and simple. The returns process is also efficient. The products are of high quality and are packaged well. Recommend!

i love the shoes! i would only say that would prefer a better description about the size, they are a bit bigger than mentioned. Also would prefer a flat rate price in shipping costs, in case of return... See more

Amazing experience. The ladies in the store were so helpful and pleasant! They gave my mom, sister, and I so much assistance and we had such a nice time in the boutique.

Jonak provides a quality product and arranges express shipping with customs clearance.

Update: Returned two pairs of shoes and only refunded for one, initially couldn’t get the eform to work and difficult to find contact details, but reached out on Instagram and they we’re able to help

Fabulous to deal with - I received my order to Ireland within days and the products are just beautiful. Highly recommend this company.

I couldn't believe how fast the shoes got here!!! 4 days !!! Straight to my apartment in Israel! and ofcourse- LOVE the shoes. Addicted to Jonak!

Everything about this penny loafer brings me back to my childhood. It’s the correct colour & shape plus quality & comfort.

Very easy to order and arrived promptly. Beautiful shoes and super comfortable.

I am so happy with my shoes. I ordered the College Loafers in Blue glaze. I had to exchange for the right size. The customer service was very helpful. Once I got the right size, I could wear them righ... See more

It was very busy there, but the saleswoman was briliant and remained very helpful...lots of respect for her

Easy and seamless. The deliver was perfect. And the quality of the shoes are impeccable. Thank you!

The ladies gave me an incredible service and made that I had a greatly experience in the store.

The shoes are fantastic, really soft, chic and comfortable. Will be a staple in my wardrobe.

Love my beautiful brown suede loafers. They are so comfortable too! A great service and product - thank you JONAK.

This was my first time in this shop and the attendant was good to heart, very welcoming.

I have been using JONAK shoes for a long time. Reasons why: - top quality - top comfort

Excellent quality shoes. Very prompt delivery. Very happy

Love my shoes. Arrived super fast

Very good and friendly service!

Great quality

Just bought my first pairs and I AM IN LOVE! They fit like a dream and the size guide is spot on. I am usually a perfect size 37 consulting the size guide it said that this would be the case with Jon... See more

My order didn't show up - but when I followed up with Jonak, I got a sincere apology and the boots arrived a short number of days later. And they are FABULOUS! and fit perfectly. I just recommend nudg... See more