Belfast International Airport Reviews 221

it just seems that no matter how many complaints are raised the standards still remain so poor. Waited again for luggage to come off flight yesterday - it took over 50 minutes in the middle of the day... See more

We landed at 1.30am on Sunday morning. It took 10 minutes to get through passport control, which wasn't too bad. The worst bit was it then took ONE HOUR for the baggage to come a matter of feet from t... See more

Airport security are worst I’ve experienced in any airport, didn’t explain took my shoes and left me standing on a black mat waiting for over five minutes before someone came to do a scan of my body a... See more

Huge queues, poorly managed and clearly incredibly disorganised with disaffected workers and very slow systems. But worst of all by far were the security staff. Nowhere to be seen at first then when a... See more

A disgrace of an airport. Queues for bag drop out into the car park, no travellators, just endless steps & long walks, no tunnels to embark or disembark aircraft & the have to wait HOURS on your lugg... See more

The queues … The employees shouting through the security absolutely ridiculous and unprofessional yet it seems normal in Belfast.. Not enough lines open almost didn’t make the flight despite bein... See more

We had done prepaid parking for our trip to Paris as we were only going for 3 nights I advised my husband that we should do short term parking?? Right? Wrong we entered the car park with no problem bu... See more

Security are a joke. Ignorance must be in the job description. Totally disrespectful to all making any holiday or trip get off to the worst start. Would prefer any other airports over these incompeten... See more

Airport information is 500m from the exit which is NOT ideal. Public bus info screen lists all destinations as Belfast dispite there being multiple routes to get there. Corridors are all very blind si... See more

£millions spent and yet again the airport pulls defeat from the jaws of victory. The security section has the most up to date equipment available and yet no sign to say what to take out of bags (or ke... See more

If I could rate it less than one I would. This is the worst airport in the UK. Security queue right back to the door on a Sunday morning in the off season. Why do they even have six security lanes and... See more

Flight delayed, no where near enough seating (or flight schedule viewing screens), people sat around on the floor all over. Paid almost £20 for fish and chips and cafe seat - cafe shut at 9.20p... See more

Affectionately known as 'The Shed', this place is a throwback to something from eastern Europe in the 80's. Security queues are joke, things that would take minutes in a modern airport take an ag... See more

Arrived at their kitchen cafe, 30mins waiting for food (although the sign says 15 mins), only one person waiting on and she was using robot to deliver. Absolute chaos, dirty dishes. Tables full of us... See more

On arrival fron our holiday the baggage collection was an absolute embarrassment. It was 1am and bearly any staff to sort bags out. Over an hour wait with no where to sit, zero communication. The airp... See more

Well, at the airport again, lots of building work still going on outside to tart up look of place. They should maybe concentrate on the inside, all toilets in both departures and arrivals smell like... See more

Arrived last night at 11.40pm to find no staff to get us off Geneva flight, 40 minutes on plane, then 40 minutes through passport control only to find an angry baggage area where some people were wait... See more

Waited for over an hour and a half on our luggage to find the cases were all soaking wet meaning the bags had obviously sitting outside the whole time . Those who are loading and unloading need to get... See more

Disappointed and left feeling embarrassed yet again with security. My husband has mobility issues because of a stroke and we have been told on numerous occasions by staff to use the assisted lane at... See more

I was in the queue through security on Sat 9th November- it was a shambles only 2 security lanes open - unhelpful staff - so many people missing or on the verge of missing flights- it was thee most... See more

Arrived at 1.20am no bags until near 3am joke. Kids crying adults exhausted no where to sit horrible end to a holiday. Bags damaged after being thrown around by ground staff.

Grubby. Worst airport I have been through, bar small local town airports in America. Parking is £90 per week. Well over 1000+ spaces with the car park full. That 90k a week or more. Its unstaffed and... See more

Security part is the worst. Awful queues and also you will have to remove nearly all the clothes at the Security Check. Airport management should travel more to the advanced countries to get ideas on... See more

Currently on a boat to Liverpool after awful experience in international airport. I proceeded to gate 18 as instructed, on time. Sat at signage that read gate 18. Looked at the board again thinking th... See more

Worst airport ever. Tonight we were left on the runway for 2 hours. Flight arrived at 9pm. Now waiting on luggage it’s 1:30am. Really busy, a lot of angry people. Awful awful airport. This is not the... See more

Fast track security as usual a shambles … it was closed and the lane took us to the top of a massive queue …. People looking at us… NO-ONE there to direct which wouldn’t have looked so bad … just look... See more

Shambles of an airport Parking over priced and a long walk in rain to building Bag drop for easy jet is not bag drop. They have one member of staff at a desk and you queue for an hour just like... See more

Worst airport in UK 1hour to get from plane to carpark on arrival Poor ground staff, Struggling up 6 flights of stairs , stood 15 mins in Border UK queue ( only 1 plane! ) 15 mins luggage . WOW Anot... See more

Paid to have premium security fast tract, but we’re still ushered into ordinary queue, awful service as usual, worse as we had paid extra to avoid. Will be looking for refund.

Security is an absolute disgrace. Lots of fancy equipment to make it faster for travellers but only one lane open. The queue was ridiculous. The same thing happened me 2 weeks ago around lunchtime and... See more

If I could leave 0 star I would. It’s the cheapest mankiest airport in the UK. Absolutely scandalous the owners promised an amazing refurb - now it’s like a second hand ikea store. Deeply depressing p... See more

This place may be getting refurbished but it's still a joke,you now when returning get put on a shuttle for a twenty second drive to arrivals then climb stairs to get in and wait and wait for luggage.... See more

If you're flight is delayed past 2330, you're basically screwed. You need to pay £70 to a cabbie off the meter and the airport management doesn't understand that reflects badly on their airport.

On the 22 August my Husband who is 82 and my Daughter and Grandson Jamie and myself were returning from a Holiday in Ballymena . My Daughter and Myself were in wheelchairs and Jamie who is 14... See more

We were travelling into Belfast International airport on the 16-4-52. Our party consisted of a 11 year old in her own wheel chair, and a lady in her seventies with severe walking difficulties. After... See more

Beyond outdated airport with the most rude staff. Always waiting for luggage for far too long, any other airport I’ve been too never take as long as Belfast International.

When returning from holiday you always have to wait 60 to 90 minutes for your baggage to be placed on the carousel. Very poor service GET YOUR ACT TOGETHER.

Only giving one star because zero not an option. Rudest staff I have ever encountered, uppity condescending attitudes falling out off them.

New scanning system has ruined security. Queues take forever since they made the change to full body scanning every single person. Zero benefits to this change.

Do the management of this airport not take into consideration or even read the customer reviews? This is an appalling airport and an absolute disgrace to N. Ireland. Yet nothing ever changes! The cust... See more

Business lounge cannot cope with the volume of clients. Food was very limited and not very nice. Trying to get booked in on arrival was absolutely shocking. Never again

No notice before coming through security of smoking area been closed permanently,, 5hours early for the flight to find out there's no longer a smoking area,, Never using this airport again 😔

Over an hour for baggage reclaim. Food in departures is overpriced lukewarm garbage.

Hell hole, ridiculous staff who make everything difficult and miles to walk, like purgatory.

We were travelling to Edinburgh on Friday 4th April. We were a party of five and two of the party were using Special assistance. Two in the party were pushing the wheelchairs and I stayed with them,... See more

Massive wait after being forced to pointlessly walk hundreds of meters up and down the queue barriers due to excessive testosterone security. I saw two burly security men gang up for 15 minutes on a m... See more

The security screening at this airport is an absolute disgrace and shambolic. I normally fly from Dublin airport, and won't be using this airport again. Utter chaos at the xray machines at 8.30am on a... See more

Every year same old problems. You would think they would sort it out. Stand for an hour waiting on luggage. Unbelievable