Susan Wilkinson

United Kingdom

Reviews

Review of The House of Bruar


Rated 5 out of 5 stars

The quality is excellent

The quality is excellent. There are trusted favourites to choose a new colour from each year. Something special every year.

September 27, 2025

Reply from The House of Bruar

Dear Mrs Wilkinson,
Thank you so much for taking the time to review your most recent purchase.
Your kind comments are very much appreciated, especially coming from a loyal customer of such long standing.
Assuring you of our best attention at all times.

Kind Regards,

Norma - The House of Bruar Team

Review of Boots

Review of Lands' End Europe ltd


Rated 5 out of 5 stars

Wardrobe refresher

I decided that I needed a lighter soft jacket for the summer to coordinate with a variety of outfits. I found just the right one in the catalogue plus a good discount helped. Perfect fit and delivered promptly!

April 29, 2025

Reply from Lands' End Europe ltd

We're thrilled to hear you found the perfect summer jacket! It sounds like you were able to find exactly what you were looking for and appreciate the discount. We're glad you enjoyed the fit and the prompt delivery. We strive to provide our customers with a positive shopping experience, and we're happy to hear that we succeeded in your case.

Review of ProCook

Review of DPD UK

Review of DPD UK

Review of Lakeland


Rated 4 out of 5 stars

Useful but safety feature needed.

This drier is ideal for small and medium washing loads, especially for smaller items of clothing and jumpers.
Larger items can be a struggle to drape evenly (I have arthritis).
I would recommend Lakeland attach a Velcro loop to the side of the cover, near the top, so that the plug can be lifted off the ground when not in use, therefore reducing risk of tripping when not in use.

January 9, 2024

Review of Lands' End Europe ltd


Rated 5 out of 5 stars

Teddy trousers

They fit, they are cosy and I hope they wash well. Just the job for a frosty trip to the post box.

November 22, 2023

Reply from Lands' End Europe ltd

Thank you for taking the time to write such a lovely review

Review of Lakeland

Review of CareCo


Rated 4 out of 5 stars

Grabbers were OK but tracking non-existent

Grabbers were OK. I was unable to track the delivery by Royal Mail and reported this to customer services, but they misread my email and apologized instead for the delay. There was no delay, but I wanted to make sure that I was at home to receive the parcel. As CareCo was the customer for Royal Mail they should be keeping an eye that the contract with them was being fulfilled.

July 23, 2023

Reply from CareCo

Good evening, Susan,

Thank you for taking the time to leave CareCo a review, based on your experience with your most recent order.

We really do appreciate your feedback and are always looking at ways to improve relationships not only with our customers, but also all of our partners.

I tried to call you this afternoon but, unfortunately, I was unable to get through. I did send you an email so if you would be so kind as to reply and confirm a suitable time to call you, that would be great.

If there is anything else you need, please do let us know.

Thank you,

Mike
CareCo

Review of CareCo


Rated 5 out of 5 stars

Ben at CareCo helped me find my ideal Rollator

Ben Taylor knew which Rollators we had discussed on the phone three days before I visited the Micklefield outlet. I was able to buy a top of the range example, which fulfills all my walking/shopping needs. A good range for a variety of weights and heights. So helpful and customer focused that I would not hesitate to go back again for other items. I feel that I am regaining some freedom and improved health. Thank you Ben

June 7, 2023

Review of J Parkers (Retail)


Rated 4 out of 5 stars

Ceratostigma welcome!

I had been looking for these at a sensible price for some time. Though small two of the plants were clearly showing shoots and intention to grow, but the third was rather timid and took two weeks to show new growth. But all is well now and I look forward to planting them out when they are a little bigger.

May 21, 2023
Unprompted review

Review of Seasalt Cornwall

Review of HSL Chairs


Rated 5 out of 5 stars

Instant comfort

Delivered within time frame given. Assembled with care and without fuss. Colour and finish as ordered. So comfortable that I fell asleep whilst watching TV on the first evening of use.

February 28, 2023
Unprompted review

Review of Bettys

Review of Lands' End Europe ltd


Rated 5 out of 5 stars

Good fit

Good fit, nice feel to clothes. Looking forward to summer days to wear the top.

April 18, 2022

Reply from Lands' End Europe ltd

Summer is getting closer, Thank you

Review of Bettys


Rated 5 out of 5 stars

Loose Darjeeling shortage in supermarkets

Having had difficulties getting loose Darjeeling tea from Waitrose or Sainsbury's when doing my regular shop, I thought that I should try the experts - Betty's. I'm so glad that I did as the Afternoon Darjeeling hits the spot perfectly.
Susie

February 21, 2022

Reply from Bettys

Thank you - We really appreciate your feedback!

Review of Footactive


Rated 5 out of 5 stars

Brilliant supports

Brilliant supports. I feel I have better balance and will be looking at the other products to widen my options. My husband is thinking of buying his own pair.

August 31, 2021

Review of Suttons


Rated 4 out of 5 stars

What about a greetings box when sending a gift!

I ordered a Seed Tin for my niece for her birthday, and she should be receiving it in a day or so. I was disappointed that there was no opportunity to mention when ordering that this is a gift. And no box to write in a greeting. She has recently moved into her first house with its own garden, so it would be nice to encourage her and introduce her to Suttons.

January 26, 2021
Unprompted review

Reply from Suttons

Thank you for your review. We appreciate the feedback that you have given us and will ensure that we take it on board to help us improve in the future.

Review of Evri