United Kingdom
Review of Quickbet
Good experience straightforward and quick kyc and withdrawing funds,
Reply from Quickbet
Thank you for the great review, Andrew! ✨
I'm glad to hear you had a smooth experience with both verification and withdrawals. That's exactly how it should be.
Thank you for sharing!
Kind regards, Ebba!
Review of P&O Cruises
The website experience before cruising is horrendous plus the wait for customer service by phone is very poor, so far I have spent over 3 hours trying to check in and I have not even had my cruise yet, lots of poor reviews recently on trust pilot you can edit by selecting 1 star only.
Reply from P&O Cruises
Hi Andrew, we appreciate you bringing this to our attention and we are sorry that you've had a frustrating experience with the website and long wait times. We are currently implementing a phased rollout of a new Single Sign-On (SSO) system on our website, which will facilitate online payments, logging in, check-ins, luggage label generation, and other functions. I'm sorry that you are experiencing issues. Best wishes, Lucie - P&O Cruises Social Media Team
Review of Lookers
Maurice at Lookers Battersea was a pleasure to deal with and a credit to the company.
Reply from Lookers
Hi Andrew We're delighted to hear about your positive experience with Maurice. It's wonderful to know that he provided such excellent service. We appreciate your kind words and will share your feedback with him.
Kind regards
Lookers Customer Service & Resolution Team
Review of Planet Telecom
Excellent company with great products and service, I would recommend.
Review of Royal Caribbean UK
Ships are busier than ever, standards have dropped and the extra mandatory charges such as daily charges for tips and high cost of drinks plus surcharges make RoyalCaribbean.com one of the most expensive cruise lines when compared with others who offer similar quality of ships.
Review of Carwow UK
Great experience all done within 7 days and £4K more than WBAC
Review of Atom.com
Great company for both buying and selling domains.
Super quick transfers and payments.
Review of Revolut
Poor
Revolut dont seem to allow you to close your account within the app, perhaps they want to keep as many accounts on the books for a future floatation and maximise returns.
There is a close account button but when you press it then says you have to close your vaults first when you press that nothing happens?
Unlike a normal bank where you can call and speak to someone or chat online Revolut do not offer this so you end up going around in circles and giving up, very poor!
Update 31 July 2024
I have been told I cannot close my account until I take a pic of myself holding my ID, more hoops to jump and stalling tactics to stop people closing accounts, unbelievable .
Reply from Revolut
Hello there.
Thank you for raising this matter to us, and I'm truly sorry to hear you're struggling to close your account.
I was able to find your account with the details you provided here, and one of my colleagues created an in-app chat for you. Our support team contacted you, asking for some pieces of information, in order to assist you further with your request. But I'm afraid we haven't heard back from you yet.
Kindly check their message, when you have a moment, by going to Profile > Help > View my requests. They'll do their best to help you with this issue.
Best,
Tim from Revolut
Review of Frontline Utilities LTD
The results from Richard and the team have been excellent, doing business with them is a real pleasure.
Reply from Frontline Utilities LTD
Thank you Andy - it was a pleasure doing business with you!! Please keep up the great work and I hope we can work together again the near future :)
Review of THORPE PARK Resort
Wonderful day out despite all the negative reviews from moaning entitled disabled people and those using the racecard to complain about staff telling them what to do for their safety.
Review of eUKhost
eUKhost offers the best support in the UK hosing space they reply to my tickets in super quick time and are very knowledgeable.
One of my sites had 68K impressions in one day and we had no downtime whatsoever.
I would like to mention Brandon S and Sean P who have been very helpful recently.
Reply from eUKhost
Good Morning,
Thank you so much for taking the time to leave this great review.
It really is wonderful to hear these comments on our services and the team including Brandon, and Sean were over the moon to receive a copy of your feedback.
If you need any assistance at all in the future please do not hesitate to call +44 113 320 1348 or jump on our 24/7 live chat facility where an agent will be waiting to assist you personally,
Kind Regards
Amanda
Customer Service Representative
Review of Krystal Hosting
Poor, we recently tried to migrate to Krystal having been with them before and thought we would give them another chance.
One of our sites went down so I sent a Critical Priority High ticket which was ignored for hours.
I have reason to believe Krystal have taken on new business from other hosting providers and are inundated with migration requests and don't have the staff do deal with everything, Krystal were a great small friendly company with great support and now perhaps getting too big in the pursuit of greater financial reward and just becoming another one of the big players meaning customers become less of a priority, I will watch the reviews over the next few days.
Reply from Krystal Hosting
Hi Andrew,
I can assure you that Krystal hasn't been taking on new business from other hosting providers, we have however been performing internal system migrations which have generated large volumes of support.
So that I can address the issue and locate the ticket in question, please can you email complaints@krystal.io with your ticket number?
Kind regards,
Ben Oates
Customer Success Lead
Review of ITV Hub
Poor and unreliable
No wonder ITV share price is crashing
Still stuck in the dark ages and will end up like Kodak.
Cant handle the change in technology
Review of Debitam
Review of Vonage for Businesses | United Kingdom & Europe
Fragmented company all over the place jumping through hoops to get things done and support such a terrible experience and the chat is poor also, don't bother look elsewhere.
Multiple portals meaning you have to get the right one every time and nobody is there to help as you are not allowed to call them which is ironic from a company that is supposed to be a telephone company!
Update:
Trustpilot got in touch asking to confirm I was a customer or my negative review would not be shown which I have proven however Vonage choose to disrespect my review and say that I do not exist, the process to prove poor reviews must put a lot of people off and therefore many negative reviews of VONAGE do not actually get shown. I have never been asked to prove I was a customer of any positive reviews I have written (funny that) also if you look closely as Vonage positive reviews they are submitted by people who have only made 1 review and many with non common UK names, funny that?
Reply from Vonage for Businesses | United Kingdom & Europe
Hi Andrew,
Disappointed to hear your concerns about our chat service which, as you can see from multiple reviews on the site, is actually highly rated by many other users.
I have not been able to fin any account on our system under your name and would be grateful if you clarify the name on the account and rhe reference number. This wil allow us to investigate any difficulties you may have had recently. Please reply to sales@vonage.co.uk
Best
John
Review of Omaze
you need apple pay for quick payment I nearly did not bother
Review of GOV UK
Terrible service from employees who go on strike during a pandemic when people are losing their jobs, greedy workers.
The dvla needs privatised quickly then employees might actually care.
Review of TouchNote
Credit expires you will lose money
There are lots and lots of touchnote alternatives to choose from just google touchnote alternatives
Review of Gigaclear
Excellent company, on the 2 separate occasions I have needed an engineer they have called at my property with 24hrs.
Review of Any-lamp
