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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the user-friendly platform, highlighting the ease with which they can create and send personalized cards and postcards. People value the ability to use their own photos and customize designs, making it a convenient way to share memories with loved ones. The quality of the cards is frequently praised, and many find it a cost-effective alternative to traditional postage, especially for staying connected with family and friends overseas. Consumers also commend the customer service for its responsiveness and efficiency in resolving issues. The service is considered reliable for various occasions, from sending thank-you notes to sharing travel experiences. While there are mixed opinions regarding the app and delivery service, the overall sentiment towards the service and quality remains highly positive, with many users recommending TouchNote for its convenience and personal touch.

Based on these reviews

Rated 4 out of 5 stars

Overall everything is good. I’ve had several people not receive their postcards due to no mail received at that address or it got lost in the mail. The only reason I know this is because I ask if t... See more

Company replied

Rated 4 out of 5 stars

Postcards are great, I’ve used them for years but knocked off a star as recent changes have made it harder and less aesthetically appealing. You can’t now change portrait to landscape plus they’ve lo... See more

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Rated 4 out of 5 stars

I absolutely love using Touch note. It lets me be creative, with endless options to choose from, and I am often traveling, so it makes it easy to create cards from anywhere at a moment's notice. Peopl... See more

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Rated 5 out of 5 stars

One of the best parts of Touchnote cards is the speedy delivery anywhere in the world. I can make a card on Sunday afternoon here in Australia and my brother in the UK will receive it on Tuesday morni... See more

Company replied

Rated 5 out of 5 stars

Touchnote is an excellent resource for grandmothers like me who live far away. I send postcards to my little boys and they love it! It's affordable and cards are of good quality. Recently I made a mis... See more

Company replied

Rated 5 out of 5 stars

I'm so grateful for TouchNote. For years I've sent personalized TouchNote postcards with my own photos to family and friends for all occasions. They really look forward to them. This week, I was es... See more

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Rated 5 out of 5 stars

Was on a 5 day holiday with 11 friends in Portugal and I was able to send a post card to someone who could not make it because of illness. She got the postcard before we arrived home which was fantas... See more

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Rated 5 out of 5 stars

I have purchased so many cards and postcards over the years, usually using my own photos, for every event imaginable. I do have the annual subscription which saves me a fortune. Never had a problem an... See more

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Rated 5 out of 5 stars

I use TouchNote mainly when I am on holiday to send postcards to the Grandkids. I send photos taken of what we have been doing on holiday which for the little ones is more interesting! This year I fak... See more

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Rated 3 out of 5 stars

It's a great service normally, but since you've requested a review....I sent the postcard while I was on holiday. Touchnote confirmed receipt but then didn't actually print it until a week later, by... See more

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Rated 5 out of 5 stars

I have nothing but postive comments to make about Touchnote. Two recent issues I have had. The first I made a mistake when paying and accidentally paid an annual subscription which I didn't want. Pr... See more

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Rated 5 out of 5 stars

I find TouchNote cards and postcards very useful and like it for all occasions! You can add your own photos and message and it’s reliable and no need to hunt for a stamp! Perfect for sending overseas... See more

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Rated 3 out of 5 stars

I've been using Touchnote for many years now. I like the fact that it's easy to upload a photo and send a personal card to friends and family. However, I've mentioned this in my feedback previously bu... See more

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Rated 5 out of 5 stars

For over 10 years I've been using TouchNote, their App is easy to use, the reproduction of my photo is outstanding especially as the pixel size generally is small. Once I had supplied an incorrect a... See more

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Rated 5 out of 5 stars

I enjoy sending my photos as postcards on TouchNote as it’s easy to do and with ever increasing postal charges it is a cost effective way to keep in touch. I’ve been using TouchNote for at least five... See more

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Rated 5 out of 5 stars

Touchnote are wonderful, reliable and easy to use…I have used them for years and they never disappoint. I can use my own photos if I wish…… Using TouchNote from home is simple and save the fuss of... See more

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Rated 5 out of 5 stars

An easy and intuitive site to download your own photos and design postcards or regular greeting cards. Touchnote produces the cards and sends them to the addresses you provide. One year I sent Chr... See more

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Rated 5 out of 5 stars

Great way to send personalised cards from anywhere to UK. Love all the different layouts, mainly use for sending postcards. Family love receiving them, seeing the pictures etc. With the cost of postag... See more

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Rated 5 out of 5 stars

Hard to explain how great Touchnote has been. We have a toddler daughter and send postcards to family accross Canada. But truly the most magical Touchnote experience has been with my wifes Grandmother... See more

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Rated 5 out of 5 stars

My personalized photo card was beautifully designed with a hand picked frame that was so professionally done, it was more than a card - it was also a present !! Even better is that it arrived on time... See more

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Rated 3 out of 5 stars

TouchNote is a nice service. I like the choice of cards and the font options. Some features, like stickers, are uninteresting to me, as they cannot be used inside the card. I like being able to add bi... See more

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Rated 5 out of 5 stars

Reminder about using credits before they expire, ease and choice of design, super easy to create a perfect postcard. Thank you.

Company replied

Rated 5 out of 5 stars

We got a postcard from friends after they had been over for dinner once and it was such a beautiful gesture, we have been using it since. Such an easy, accessible way to make beautiful memories and br... See more

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Rated 5 out of 5 stars

TouchNote is very easy to use. Everyone loves getting cards in the mail… and there couldn’t be an easier way to do that with your own photos than to use TouchNote. It’s a great way to share yo... See more

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Rated 5 out of 5 stars

Fabulous company - beautiful cards made using your own photos - you can even personalize the stamp (on postcards within the UK) ! Highly recommended

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Rated 5 out of 5 stars

Great products - friends & family I have sent cards to, love them. Excellent customer service too!

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Rated 5 out of 5 stars

I love TouchNote for sending personalized photo cards and postcards from our trips. So much nicer than commercial postcards.

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Rated 5 out of 5 stars

I have been using touch note sending post cards for years; to remember key moments in our family celebrations. I have only had one non delivery and the customer service team sorted it promptly and eff... See more

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Rated 5 out of 5 stars

I recently created a customised thank you card using Touch Note and the entire process was an absolute breeze! Their platform is user-friendly, the design options are excellent, and the final product... See more

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Rated 5 out of 5 stars

Excellent customer service, quick response, Resolved my issue with no problem at all, Thank you, one very happy customer

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Rated 5 out of 5 stars

I have been a customer for some years now as I have family in the USA and find it a brilliant and easy way of staying in touch with them and sending thank you letter and cards to friends and family... See more

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Rated 5 out of 5 stars

I’m an American living in Portugal and needed a way to send birthday cards and such without having to keep postage for all the continents on hand. I tested several postcard/card apps before we moved a... See more

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Rated 5 out of 5 stars

I have used TouchNote to send postcards from my holiday destination for years and have found it easy to use. It gives a far more accurate view of where I am, rather than try to find appropriate postca... See more

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Rated 5 out of 5 stars

Easy-to-use app, great quality cards, and wonderful customer support. When something goes wrong - often my fault - TouchNote customer service is easy to contact and very responsive! After many years... See more

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Rated 5 out of 5 stars

Touchnote is a great way to share our travel experiences. We upload a photo, write a postcard, pick a saved address and use our credits to send. Best of all the postcard arrives in a couple of days.

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Rated 5 out of 5 stars

Touchnote has allowed me to send my grandchildren postcards using my own holiday photos. In the past, when on holiday, I've had postcards arrive up to 6 weeks after I've returned home.

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Rated 5 out of 5 stars

not sure why the touch note man suggested I share this but I was unable to do what I wanted on touch note so I used moon pig instead and got exactly what I wanted delivered the next day with no hassl... See more

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Rated 5 out of 5 stars

The ease at which I can send a postcard from a holiday abroad without the inconvenience of finding stamps and a post box. Also, the satisfaction of knowing that they will reach their destinations befo... See more

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Rated 5 out of 5 stars

I love Touchnote, it makes it super easy to send a personalized card or postcard. I love being able to so easily utilize my own photos!

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Rated 5 out of 5 stars

I am delighted to share my experience with TouchNote TouchNote continue to please they come up with useful tips helpful suggestions terrific value for money but never scrimp on quality

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Rated 5 out of 5 stars

So quick & easy to keep intouch from home or away with personalised photos & messages.

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Rated 5 out of 5 stars

Touchnote is a great way to send actual pictures of your holiday, and knowing that it won’t take several weeks to arrive.

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Rated 5 out of 5 stars

Love the possibility to make beautiful high quality cards from my own photos that can be sent all over the world.

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Rated 5 out of 5 stars

I use TouchNote to send postcards all over the world of family and friends gatherings. I send postcards to myself too to put on our wall of memories. So easy and fun.

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Rated 5 out of 5 stars

So easy to use - and such a personal way to say thank you! I love how you can personalize the postcards/emails and how the process is so easy!

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Rated 5 out of 5 stars

Excellent customer support service. Provided an immediate response to a concern I raised, full explanation and complete resolution of the problem. I have used TouchNote for many years and always bee... See more

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Rated 5 out of 5 stars

Touchnote offer a great service - really easy to send quick personalised cards all over the world, and a very responsive customer service.

Company replied

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Company details

  1. Digital Printing Service

Written by the company

Keep in touch! Turn your photos into thoughtful cards & photo gifts and send them to the people who matter most. Keeping in touch is what TouchNote is all about. Our cards come with free worldwide postage so you can send messages to friends and family wherever they are. We’ve helped send over 12 million postcards and you’ll find our lovely products on fridges, pinboards, desks and walls, far and wide!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 4 out of 5 stars

Perfect for sending personalised cards

Touchnote is the perfect way of sending personalised postcards.
It's quite intuitive and easy to use.

The greeting cards are also great.

The overall quality of the cards is really good.

October 8, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Katrin,

Thank you for your lovely feedback! We’re so glad to hear you find TouchNote intuitive and easy to use, and that you’re enjoying both the postcards and greeting cards. It’s great to know you’re happy with the quality too! Thanks again for sharing!

Best,
The TouchNote Team

Rated 5 out of 5 stars

How to bring joy and happiness easily

I would not have thought how much surprise and happiness could be spread by a postcard “people don’t send postcards anymore”. They obviously need to know about TouchNote!

October 7, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Pam,

Thank you for your wonderful feedback! We love hearing how much joy a simple postcard can bring. We’re thrilled TouchNote is helping spread those smiles! Thanks again for sharing!

Best,
The TouchNote Team

Rated 5 out of 5 stars

Great service

Always a great way to send post cards on holiday - and other personalised cards. Great value & excellent service.

October 8, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Elizabeth,

Thank you for your lovely feedback! We’re so happy to hear you enjoy sending postcards and personalised cards with us. It’s great to know you appreciate the value and service!

Best,
The TouchNote Team

Rated 5 out of 5 stars

Never a problem

Been using touchnote for postcards for many years. It's easy to use and always gets delivered quickly. What's not to like ...

October 13, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Pete,

Thank you for your kind feedback! We’re so glad you’ve enjoyed using TouchNote over the years and that your postcards always arrive quickly. Here’s to many more happy deliveries!

Best,
The TouchNote Team

Rated 5 out of 5 stars

A great way to send greetings

I only used TouchNote to send postcards to friends and family members from a holiday my wife and I took in Sicily. Although a bit pricier than buying a postcard and stamp, it was much easier to send as it avoided the tedious faff of locating a postbox, plus the postcards arrived much quicker than had I sent them via the traditional channel. It was also rather the lovely to hear from people-family members mostly-how much they had enjoyed receiving what amounted to a glorified selfie of us posing in front of some awesome archaeological site, baroque building, delicious sunset or whatever else we had chosen as our backdrop. I am a total fan!

October 8, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi there,

Thank you for your wonderful review! We’re happy to hear that TouchNote made sharing your Sicily holiday so easy and enjoyable. It’s great to know your friends and family loved receiving your glorified selfies” from such amazing locations. We’re delighted to have you as a customer! Thanks again for sharing!

Best, The TouchNote Team

Rated 5 out of 5 stars

I love this concept that I can send a…

I love this concept that I can send a postcard with an image that I wish to celebrate with friends or loved ones and it is sent quickly to them. They all love receiving a postcard so its a win win!

October 11, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Sonia,

Thanks for your lovely feedback! We’re so glad to hear you’re enjoying sending postcards and that your friends and loved ones are loving them too. Thanks again for sharing!

Best,
The TouchNote Team

Rated 1 out of 5 stars

This company does not resolve issues.

This company does not resolve issues.
It does not keep comprehensive records.

September 18, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Nibby,

We’re sorry to hear about your experience. We can see that our support team has taken a look into your query and is currently working on providing you with an update. Thank you for your patience while we resolve this.

Best,
The TouchNote Team

Rated 1 out of 5 stars

I had created and sent a card before I…

I had created and sent a card before I found out, when charged, that this was a subscription only service with a standing order and annual charge. So your locked in and have to remember to stop the standing order when the service is no longer needed. I would have preferred to be charged per card.

October 1, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Christine,

We’re really sorry to hear about your experience and appreciate you sharing your feedback.

We do offer both membership plans and a pay as you go option so that customers can choose what works best for them. I can see that your membership has since been cancelled, but you’re still welcome to use the pay as you go option anytime.

Thank you for taking the time to share your feedback.

Best,
The TouchhNote Team

Rated 4 out of 5 stars

Fun using own pics

Fun using own pics for postcards and stamps

October 10, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Judy,

Thank you for your kind feedback! We’re so glad to hear you’re enjoying creating postcards and stamps with your own photos.

Thanks for sharing your experience, and we hope you continue to have fun sending your personalised cards!

Best,
The TouchNote Team

Rated 5 out of 5 stars

Holiday postcard from abroad

Was on a 5 day holiday with 11 friends in Portugal and I was able to send a post card to someone who could not make it because of illness. She got the postcard before we arrived home which was fantastic - 5
Stars for TouchNote - Thanks

September 29, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Carol,

Thank you for your lovely review! We’re so glad you were able to share a special moment from your trip, and even happier to hear the postcard arrived so quickly. Thanks again for sharing!

Best,
The TouchNote Team

Rated 5 out of 5 stars

Fabulous company

Fabulous company - beautiful cards made using your own photos - you can even personalize the stamp (on postcards within the UK) ! Highly recommended

October 9, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi there,

Thank you for your wonderful feedback! It’s great to hear you’re enjoying the personalised touches, especially the custom stamps. Thanks for recommending us!

Best,
The TouchNote Team

Rated 5 out of 5 stars

Fast and economical with great personal input.

One of the best parts of Touchnote cards is the speedy delivery anywhere in the world. I can make a card on Sunday afternoon here in Australia and my brother in the UK will receive it on Tuesday morning his time. Add in the fact that I couldn’t buy, stamp and mail a card for what Touchnote costs, and it’s the perfect way to keep in touch.

October 9, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Jeannie,

Thank you for your wonderful feedback! We’re delighted to hear you’re enjoying our speedy international delivery and finding TouchNote such a convenient way to stay connected with loved ones.

Best,
The TouchNote Team

Rated 5 out of 5 stars

Great products

Great products - friends & family I have sent cards to, love them. Excellent customer service too!

October 3, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Vikki,

Thank you for your lovely feedback! We’re happy to hear your friends and family love the cards and that you’ve had a positive experience with our customer service.

Best,
The TouchNote Team

Rated 5 out of 5 stars

Very efficient and easy to use

October 8, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Steve,

Thank you for your feedback! We’re happy to hear you found the process efficient and easy to use, that’s exactly what we aim for. Thanks again for sharing!

Best,
The TouchNote Team

Rated 5 out of 5 stars

An excellent resource

Touchnote is an excellent resource for grandmothers like me who live far away. I send postcards to my little boys and they love it! It's affordable and cards are of good quality. Recently I made a mistake while ordering and the customer support team responded quickly to remedy it. They were friendly and kind.

October 6, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

HI Barbara,

Thank you for your kind feeback! We’re happy to hear that TouchNote helps you stay connected with your grandsons. We’re also glad our support team could help fix your order quickly. We truly appreciate you taking the time to share your experience and for being part of the TouchnNote family!

Best,
The TouchNote Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, quick response,
Resolved my issue with no problem at all,
Thank you, one very happy customer

October 6, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Bee,

Thank you for your kind feedback! We’re happy to hear that your issue was resolved quickly and smoothly. Your satisfaction means a lot to us, and we’re glad to have you as a happy customer!

Best,
The TouchNote Team

Rated 5 out of 5 stars

Reminder about using credits

Reminder about using credits before they expire, ease and choice of design, super easy to create a perfect postcard. Thank you.

September 24, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Fiona,

Thank you for your kind feedback! We’re glad to hear you’re enjoying the ease of creating the perfect postcard and the variety of designs available. We’re also happy to hear that the reminders about using your credits are helpful. Thanks again for sharing!

Best,
The TouchNote Team

Rated 5 out of 5 stars

TouchNote solved a real problem!!

I'm so grateful for TouchNote. For years I've sent personalized TouchNote postcards with my own photos to family and friends for all occasions. They really look forward to them. This week, I was especially grateful to be able to get cards to my siblings in the US even though the Canadian Postal Service was on strike. I couldn't mail them from here but TouchNote was able to get them to their US destinations right on time!!

September 23, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Liz,

Thank you for your amazing feedback! We’re happy to hear that TouchNote has been a part of your traditions for years and that your family and friends look forward to your personalised cards. It’s wonderful that we could help you send your special messages on time. Thanks again for sharing!

Best,
The TouchNote Team

Rated 5 out of 5 stars

Love TouchNote - essential app

So quick & easy to keep intouch from home or away with personalised photos & messages.

September 23, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi there,

Thank you for your lovely feedback! We’re so glad you find it quick and easy to stay in touch with your own photos and messages. Thanks again for sharing!

Best,
The TouchNote Team

Rated 5 out of 5 stars

I love TouchNote for sending vacation photos

I love TouchNote for sending personalized photo cards and postcards from our trips. So much nicer than commercial postcards.

October 2, 2025
Unprompted review
TouchNote logo

Reply from TouchNote

Hi Elizabeth,

Thank you for your lovely feedback! We’re thrilled to hear you enjoy creating personalised photo cards with TouchNote. We love knowing your cards bring a personal touch that goes beyond the usual commercial postcards. Thanks again for sharing!

Best,
The TouchNote Team

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