IW

IW

United Kingdom

Reviews

Review of Motolegends


Rated 5 out of 5 stars

Always Exceptional

As always the service quality, knowledge & professionalism of the Motolegends staff was exceptional. Whenever I buy, whether it’s online, by phone or at the shop it is excellent & the no quibble swap or refund is brilliant. Also I have used the “cheaper elsewhere match” offer & again what a fantastic retailer to buy from…I just don’t go elsewhere. Thanks again Guys.

June 19, 2024
Unprompted review

Review of Lighting Legends


Rated 5 out of 5 stars

Excellent Service

Have bought from the company before. I initially had an issue with email receipt (actually me not the company) which Clare sorted out straight away & was fantastic. It is a shame about the lack of telephone service but Clare called me immediately on receipt of my email. Highly recommended & I will buy again.

July 24, 2023
Unprompted review

Reply from Lighting Legends

Hi Ian, thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. So glad to hear I was able to resolve this for you. Thank you once again for your order, Clare @ Lighting Legends

Review of TOG Knives


Rated 5 out of 5 stars

Tog knives are excellent

Tog knives are excellent as are their boards & also their customer service has been exemplary. Over the years I have had two issues with purchases the first when a knife tine broke & was replaced immediately & the second when a board arrived slightly dried out both times the customer care was first rate. I believe you can judge a company not necessarily by how they react to sales but how they react to issues & Bert & his team at Tog are superb.

January 2, 2021

Review of Frazier's Wine Merchants

Review of The Whisky Exchange


Rated 5 out of 5 stars

Quick Delivery

Arrived on time as agreed

April 2, 2020
Unprompted review

Reply from The Whisky Exchange

Dear IW,

Thank you for taking the time to review us on Trustpilot.

This is very much appreciated as customer feedback is important to us, to help us improve our service.

Kind regards,
The Whisky Exchange

Review of BrandAlley UK


Rated 5 out of 5 stars

Great Service

Order 3 pendant lights one of which arrived broken in transit. Unfortunately they did not have a replacement so returned. However the company gave fantastic service throughout & I will not hesitate to buy from them in future.
The product arrived quickly & was exactly as described. Their return process was smooth & their staff professional.

January 13, 2020
Unprompted review

Review of TOG Knives

Review of TOG Knives


Rated 5 out of 5 stars

A joy to use

I have the 3 set of knives, the Ox board & the sharpener & would heartedly recommend all to all. The knives are stunning & the sharpener once a week is enough to keep them working beautifully. The Ox board is big, bold & beautiful & will outlast me, a real style statement if you have the room.
Unfortunately a rivet on the Petty knife broke after 6 months but true to his word (& their guarantee) Bert replaced it immediately without question & they have all performed faultlessly since.
People can moan about the cost but for me I concentrate on the value & TOG products have it in spades don’t wait lump right in.
Lastly I would recommend you watch the “how to videos” & follow the advice to keep them sharp & in perfect condition.

September 2, 2019
Unprompted review

Review of Photobox


Rated 4 out of 5 stars

They say the sign of a good company is…

They say the sign of a good company is how they rectify their mistakes & in this my experience of photobox has been great. My original order was substantially delayed over the Xmas period & did not arrive on time & when it did arrive the spine was faulty & the book fell apart. Rather poor to say the least. However to rectify this their client servicing was faultless & the replaced the book free of charge & expediated the order. I am happy to recommend them (before now the product has been great) but hope my original experience was a one off!

February 25, 2019
Unprompted review