IW

As always the service quality, knowledge & professionalism of the Motolegends staff was exceptional. Whenever I buy, whether it’s online, by phone or at the shop it is excellent & the no quibble swap or refund is brilliant. Also I have used the “cheaper elsewhere match” offer & again what a fantastic retailer to buy from…I just don’t go elsewhere. Thanks again Guys.

Have bought from the company before. I initially had an issue with email receipt (actually me not the company) which Clare sorted out straight away & was fantastic. It is a shame about the lack of telephone service but Clare called me immediately on receipt of my email. Highly recommended & I will buy again.

Tog knives are excellent as are their boards & also their customer service has been exemplary. Over the years I have had two issues with purchases the first when a knife tine broke & was replaced immediately & the second when a board arrived slightly dried out both times the customer care was first rate. I believe you can judge a company not necessarily by how they react to sales but how they react to issues & Bert & his team at Tog are superb.

Great price delivered quickly definitely recommend

Arrived on time as agreed

Order 3 pendant lights one of which arrived broken in transit. Unfortunately they did not have a replacement so returned. However the company gave fantastic service throughout & I will not hesitate to buy from them in future.
The product arrived quickly & was exactly as described. Their return process was smooth & their staff professional.

Tog customer service is as good as the knives quality.
I had a handle tine break after 8 months on a petty knife which was replaced immediately without any issue. Buy with confidence.

I have the 3 set of knives, the Ox board & the sharpener & would heartedly recommend all to all. The knives are stunning & the sharpener once a week is enough to keep them working beautifully. The Ox board is big, bold & beautiful & will outlast me, a real style statement if you have the room.
Unfortunately a rivet on the Petty knife broke after 6 months but true to his word (& their guarantee) Bert replaced it immediately without question & they have all performed faultlessly since.
People can moan about the cost but for me I concentrate on the value & TOG products have it in spades don’t wait lump right in.
Lastly I would recommend you watch the “how to videos” & follow the advice to keep them sharp & in perfect condition.

They say the sign of a good company is how they rectify their mistakes & in this my experience of photobox has been great. My original order was substantially delayed over the Xmas period & did not arrive on time & when it did arrive the spine was faulty & the book fell apart. Rather poor to say the least. However to rectify this their client servicing was faultless & the replaced the book free of charge & expediated the order. I am happy to recommend them (before now the product has been great) but hope my original experience was a one off!