John Stewart

United Kingdom

Reviews

Review of Kyocera


Rated 1 out of 5 stars

kyocera laser printer rubbish

I have bought a kycorea laser printer. (ecosys p5021cdw) I have printed out 600 pages out of with I only wanted 50 pages. I cannot print more than one page at a time as it jams then reprints all the documents so if you are printing 25 pages it jams then reprints all the pages again and again this unit is absolutely junk . avoid

August 18, 2022
Unprompted review

Review of Evri

Review of Sports Direct


Rated 1 out of 5 stars

I was told my order was about to be…

I was told my order was about to be shipped 7 days ago no response from sportsdirect or evri until I got pay pal evolved then sports direct said that they sent me an email .it mist be in the same place as my order waiting for delivery..I don't know who is worse sportsdirect or evri !!!????

July 19, 2022
Unprompted review

Review of Victorian Plumbing


Rated 1 out of 5 stars

faulty tap

bought tap its crap
The tap is faulty and i cannot contact the company by phone or email their site tells you to return the item how can you live without a tap dafties $£"!**&^% ~"£$% PS they always have a sale .

promised refund, but they never gave it

March 17, 2022
Unprompted review

Reply from Victorian Plumbing

Thank you for coming back to
Trustpilot with your order details.
If you pop onto the Live Chat on our
website, they will be able to request
a video showing the tap fault and get
this issue resolved for you.
We often run sales and promotions
to stay competitive due to being online based.
Regards
Beverly

Review of Swann Security


Rated 3 out of 5 stars

swann Crapp ????

The review should be more about bscrewfix i now have swann number and will let you know how i get on

February 20, 2022
Unprompted review

Reply from Swann Security

Hello John,

Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann System. This can be fixed over the phone with a member of our support team.If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Please know that our support team does offer a one-year warranty provided a copy of your receipt or 36 months with valid registration. Outside of this timeframe we are unable to process a replacement of the unit free of charge. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

https://support.swann.com/s/

Your feedback is important to us

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

Review of Berghaus


Rated 1 out of 5 stars

I bought 2 Berghaus gortex coat … not waterproof

I bought 2 Berghaus Men's Cornice III Interactive

Bergause ignoring me

they are not waterproof although they are supposed to be gortex

I bought the interactive fleeces from snow and rock
Amazon will refund me but snow and rock wont as their is no problem with the fleeces
two JACKETS AND FLEECES 500 POUND an expensive mistake buying from bergause

I contacted bergause ( matt reply from bergause ) they ignored it and got Trust pilot to ask me for more info/details/proof off me twice I have provided these

I do not know anyone who works in the retail industry if bergause wish to take me to court for my opinion so be it they have ignored me but are trying to get the review shut down

Their gortex jacket is not waterproof !!!!!

February 13, 2022

Reply from Berghaus

Thank you for taking the time to leave your review.

I am sorry to hear of this matter and we do want to get this looked into and resolved efficiently.

At present I cannot locate your account, can you please contact us via one of the contact options on site.

We look forward to getting this resolved.

Kind regards,
Matt

Review of FFX


Rated 1 out of 5 stars

Bahco tools made in Spain not Sweden

selling bahco tools advertised as made in Sweden but send you the inferior tools that are made in Spain , the returns procedure is difficult to access. (I previously asked staff to confirm tool made in Sweden before purchasing i suspect Bacho tools are no longer made in Sweden . I received a snooty condescending email from FFX which did not answer my questions on how to return the Bacho adjustable spanner I ended up having to keep not happy I could have bought this cheaper elsewhere but i bought it form FFX believing it was made in Sweden I fell conned

August 17, 2021
Unprompted review

Reply from FFX

Good evening John,

Thank you for your review, I am sincerely sorry that you have experienced issues with your recent order placed. I would like to investigate this further for you, but I am unable to locate your account using the details provided. I have requested additional information and once received we will be in contact with an update.

Kind regards
The FFX Team

Review of Halfords Autocentres


Rated 1 out of 5 stars

halfords cumbernauld served by manager

halfords cumbernauld served by manager, who provided inaccurate information and that he and his colleague seemed to find hilarious i would avoid , i went to coatbridge branch and was served by young lady who was very good two branches two totally different experiences

August 14, 2021
Unprompted review

Review of BBC


Rated 1 out of 5 stars

surveys they don't like get binned

The BBc asked me to do a survey after i completed the survey i received an email which stated ( We’ll keep it for up to 270 days – and if we don’t use it we’ll then delete it ) these are the exact worked using cut and paste. My take on this statement is if we don't like the answers we wont use it.

The BBc are influencers, manipulators, sexist and racist fat cats and have a history of covering up crimes . the BBc is State television which we have to pay for while the poorest in society have to choose between eat or heat shame on them and us for accepting it .

January 24, 2021
Unprompted review

Review of People's Postcode Lottery


Rated 4 out of 5 stars

con i doubt it

i have read reviews of people in the south of England moaning about the north winning so much firstly the south of England population size is probably one fith of the uk population if that .

secondly more people in the north play lotteries and gamble more as they are desperate for a leg up in life. especially in the deprived areas.

ps i have only won a tenner in a year and i do not work for the lottery

summary

larger population in the north, spending much more of their money



Yes it is possible that the lottery is a con but doubtful .

as for the south of the uk stop moaning you are not the centre of the universe.

January 21, 2021
Unprompted review

Review of Purely Pets Insurance


Rated 5 out of 5 stars

IT system awful, take their time, BUT did Pay out

their IT system is awful, They take forever to pay out and this does cause worry and distress worrying if they will pay out, They do have many deductions. BUT BUT

My policy I pay 20% this ended up at 33% after you take out all the things they don't pay out for . In my opinion dog insurance is not for any bill under £500 it is for the big ones Purely pets paid out approx £5,500 and i paid approx £2700 the renewal was nearly double to £40 all things considered i think it is fair .

my policy is lifetime upper limit £6000 and i pay 20%

this company has faults BUT they did pay out and IN MY OPINION they have Honored the PETS life time agreement

January 11, 2021
Unprompted review

Reply from Purely Pets Insurance

Thank you for your review John.

I'm sorry to hear that you had trouble with the claims process. It is good to hear that this was resolved in the end for you.

The Purely Pets Team 🐾🐾

Review of Mira Showers


Rated 3 out of 5 stars

i have a mira shower this is covered by…

i have a mira shower this is covered by insurance. mira wont come out to fix it as it is beyond economical repair. and insurance company is dodging paying out

mira have now sent BER number and i have a check so changed my stars from one to three stars

January 10, 2021
Unprompted review

Reply from Mira Showers

Hello John, thank you for your review and we are sorry to hear of your experience. Unfortunately we are unable to attend as the shower is beyond economical repair, we have sent a report to your insurance provider to advise them of this and that they contact you to arrange the next steps. Kindest Regards
Hello John, Thank you for taking the time to amend your review.
We are pleased to hear that you have now received your contribution towards a replacement shower. Apologies again for the delay in this happening an the inconvenience caused.
Kindest Regards

Review of HomeServe UK


Rated 3 out of 5 stars

i have a mira shower

i have a mira shower. mira have stated it is beyond economical repair and have refused to come out as it is beyond economical repair .home serve have refused to pay out

Mira sent BER now home serve have sent check therefore i have changed from 1 star to three

January 10, 2021
Unprompted review

Reply from HomeServe UK

Hi John,

I'm sorry to hear about this, we're keen to take a look into this further to understand why this is. If you could please take a moment to email the address details to heretohelpteam@homeserve.com, we'll be happy to take a look into this further.

Kind regards,

Alice
Here To Help Team

Review of Aldi UK


Rated 1 out of 5 stars

cumbernauld aldi dont honour warrenty

cumbernauld aldi

bough regal fryer on sale ( shop newly opening ) and didn't use it for the first 9 months as I had one in broke

I had 3 weeks gurantee left

manager said the following

cant help it's over 60 days old
me it has a year manufacturing guarantee.

manager take it to the manufacturer
me under sale of goods act it's you

manager
I asked for a replacement.
manager the best we can do us give you a refund of your sale price take it or leave it

so I cant get a replacement but they gave me 50 quid back and tell me to pay a hundred quid for it of thier website .

October 19, 2020
Unprompted review

Review of Halfords Retail


Rated 2 out of 5 stars

new advanced socket set ruiened

halfords advanced socket set they have taken out the impact socket set and replaced it with driver bits cheap tat in my view I am not a mechanic and licked all the socket and ratchets you always loose driver bits you needed in one place not for me now ps I think they have replaced other socket types too they have ruined a great product. annoyed .disappointed

August 1, 2020
Unprompted review

Review of Screwfix


Rated 1 out of 5 stars

dewalt and screwfix not interested

bought dewalt short beam mitre saw first on dented and all 3 missing part obvously a bad batch dewalt and screwfix say take back for a replacement they are just not interested I will keep getting replacement to see who gets fed up first

July 16, 2020
Unprompted review

Reply from Screwfix

Good Morning John
Please accept our apologies for the issues experienced with the goods purchased from us. To enable us to assist you please can we request that you email into sos@screwfix.com with all the relevant information, including the order reference number.
We look forward to hearing from you.
Kind Regards

Review of Lightsupplier