The glitter lamp is gorgeous and much…
The glitter lamp is gorgeous and much admired I have ordered 2 more.
December 16, 2020
Unprompted review
MM
MRS M COOK
United Kingdom
Reviews
Review of Wayfair UK
Review of CPS Fuels
Very easy to order on line
Very easy to order on line, could lower the price for regulars on line.
December 15, 2020
Review of Evri
I have always had excellent service…
I have always had excellent service from this firm. Thank you 😊
December 14, 2020
Review of Evri
Our delivery driver was great as usual…
Our delivery driver was great as usual always friendly is Mervyn.
December 10, 2020
Review of Complete Care Shop
Sorry not your usual standard
Sorry not your usual standard, the boots were not sheepskin but black padded material and the tray didn’t arrive. The crutches were good as was the phone.
The tray finally arrived after complaining to the company but still not happy with the boot.
December 2, 2020
Unprompted review
Reply from Complete Care Shop
Hi,
We are sorry to hear that you have yet to receive your purchase. We have asked our Customer Services Manager to look into your order and its delivery.
Many thanks and best regards
Gemma
*update* A member of our customer service team has looked into this order but we cannot locate it as the reference number is not correct.
Review of Evri
Driver always polite and waits for me…
Driver always polite and waits for me to get to the door.
November 25, 2020
Review of Evri
Review of Trusted Shops UK
Very good I wish all suppliers used…
Very good I wish all suppliers used this.
November 19, 2020
Unprompted review
Review of Wayfair UK
Beautiful plant nobody can believe it’s…
Beautiful plant nobody can believe it’s not real, great price too.
November 17, 2020
Unprompted review
Review of Evri
Friendly drivers fast delivery.
November 4, 2020
Review of Complete Care Shop
Reply from Complete Care Shop
Hello,
Thank you for taking the time to leave a review, your feedback is important to us. We hope to hear from you again soon.
Many thanks and best regards, Gemma
Review of Evri
Great drivers give me time to answer…
Great drivers give me time to answer the door as I am disabled. Thank you so much.
October 18, 2020
Review of Evri
Great service friendly drivers.
September 25, 2020
Unprompted review
Review of Evri
Very friendly and give me time to get to the door.
Very friendly and as I don’t walk very well they always help me.
September 18, 2020
Unprompted review
Review of CPS Fuels
Easy to order on line and quick…
Easy to order on line and quick delivery thank you.
September 15, 2020
Unprompted review
Review of LloydsDirect, part of Pharmacy2U
Twice we have run out of our repeat…
Twice we have run out of our repeat medication
July 15, 2020
Unprompted review
Reply from LloydsDirect, part of Pharmacy2U
Hi Mrs M Cook,
Thank you for you review and I am sorry you have been left without medication. It is our priority that our patients receive their medication on time and so I wish to assure you that this is not the service we strive to provide.
I would like a little further information about what happened here and so will contact you via you account to see how's best to help you!
Many thanks,
Katie
Review of Evri
Friendly and helpful
The driver always gives me time to get to the door.
June 17, 2020
Unprompted review
Review of CPS Fuels
Fast on line service.
May 18, 2020
Unprompted review
Review of Evri
No problems with this company.
May 11, 2020
Unprompted review
Review of Pharmacy2U Ltd
The service was good at first but now very slow.
The service was very good at first but now extremely slow. My husband has a catheter and needs leg bags and night drainage bags. Despite ordering well in advance we waited too long and ran out of night bags causing a great deal of distress. We ordered some from another company and received them the very next day. Will not order from this company again.
April 23, 2020
Unprompted review
Reply from Pharmacy2U Ltd
Good Afternoon Mrs M Cook,
Thank you for your review.
Some items have to be ordered in from the suppliers specially and this can only be done once a prescription has been received.
We do usually ask you to order when you get down to your last 14 day’s worth of medication, the reason for this, is that it can take up to 48 hours for your GP to authorise your prescription, longer in some cases. Once the prescription is received electronically we may need to order stock in and then send the medication by Royal Mail 48 hour tracked service and if a weekend falls in between this can delay your medication.
As you can imagine our service is in high demand with the current situation. Due to this, our normal processing timescale had been increased to a 5 day delay.
We appreciate your patience and can only apologise for the delay that has been caused.
Kind Regards,
Chris