Review of first direct


Rated 2 out of 5 stars

Poor compared to apps from two other banks.

This is the least convenient app to use when compared with my apps from two other banks. It has an infuriating need to close whenever I attempt to move between a current account and Savings or in the reverse direction.

January 3, 2025
Unprompted review

Reply from first direct

Hi Keith,
I'm sorry about the trouble with our app. Please update your phone and the fd app to the latest versions, then restart your device. If the issue continues, our digital team will be happy to have a look into this for you at 03456 100 234.