Gareth

TERRIBLE SERVICE
KEPT ON HOLD FOR HOURS
MENTAL HEALTH AFFECTED
AXIETY & TRESS REACHED A HIGH TIME LEVEL
WILL NOT RECOMMEND
AVOID
NO HELP,NO CARE,NO COMPASSION

UPDATE ! ⛔⚠️😭👨‍🦼 MENTAL HEALTH SEVERELY AFFECTED 😭😭😭😭😭😭
OUR BROADBAND PROVIDERS ARE TALKTALK ( WE'VE BEEN WITH OVER 25 YEARS ) OPENREACH ARE THE GROUND ENGINEERS ! WHAT A COMPLETE SHAMBLES.THESE FAILINGS HAVE SEVERELY AFFECTED OUR MENTAL HEALTH👨‍🦼😭⛔😭😭
OK ! WHERE DO WE START...
OUR 18 MONTH CONTRACT WAS COMING TO AN END START OF AUGUST 2025.SO WE CONTACTED☎️ TALKTALK & AGREED FULL FIBRE ON AN 18 MONTH CONTRACT ! STRAIGHT FORWARD ! NO !😭👩‍🦽.WE'VE HAD 6 INSTALLATION DATES VIA TEXT,EMAILS,THEN ALL WHERE CANELLED JUST A FEW DAYS BEFORE INSTALLATION😭👩‍🦽ONE VISIT WAS UN ANNOUNCED,AS WE WHERE IN BED SLEEPING & THE LAST ONE WAS'NT INFORMED IT WAS CANCELLED,WE JUST HAD,AN EMAIL CONFIRMING WE HAVE ANOTHER INSTALLATION DATE⛔😭
NO CANCELLATION,NO APPOLOGY,NO CALL☎️😭😭😭👩‍🦽😡
OUR ANXIETY😭STRESS LEVEL👩‍🦽
HAS REACHED ANOTHER LEVEL😭
WE FEEL DUE TO BOTH OUR BROADBAND PROVIDER AND MOSTLY OPENREACH😭👩‍🦽LIFE HAS BEEN DRAINED FROM US😭WE ARE COMPLETELY ALSO UTTERY EXHAUSTED BY BOTH THEIR FAILINGS,TO PROVIDE US WITH A WHAT SHOULD HAVE BEEN A STRAIGHT FORWARD SERVICE😭😭
LOUISE FROM TALKTALK HAS KEPT US INFORMED VIA EMAIL.ALSO A PHONE CALL☎️FROM OPENREACH LAST MONTH,FINALLY CONFIRMING ALL WOULD GO AHEAD.THEN AFTER RECIEVING ANOTHER EMAIL A FEW DAYS AGO CONFIRMING YET AGAIN ANOTHER INSTALLATION DATE😭NO CANCELLATION DATE EMAIL,JUST ANOTHER INSTALLATUIN DATE AT THE END OF OCTOBER 2025😭👩‍🦽⛔
WE FEEL THEY ARE PLAYING WE PEOPLES LIVES,SHOW NO CARE,REMORSE OR COMPASSION
THESE FAILINGS HAVE SHOW US SO MUCH PAIN,AXIETY & STRESS😭⛔
NO ONE IS LISTENING,CARING😭
WE NEED TO MAKE PEOPLE👨‍🦼AWARE OF HOW OPENREACH ARE TREATING THEIR CUSTOMERS😭😭
I CALLED OOENREACH YESTURDAY,ONLY TO TOLD BY THEIR AUTOMATED SERVICE ! IF YOU NEED TO TALK ABOUT ANY UPDATES TO DO WITH YOUR BROADBAND ! CONTACT☎️YOUR BROADBAND PROVIDER😭👨‍🦼⛔WHICH AGAIN YOU CANNOT😡TALK TO ANY HUMAN😭😭😭
WHAT A WORLD WE LIVE IN !!! 😡😡
WE'VE HAD ENOUGH HEARTACHE & PAIN😭🙏😭
THEY HAVE NO EXCUSE TO WHAT THEY HAVE DONE😭⛔MAYBE THEY HAVE DONE THIS AS A DELIBERATE ACT,ONLY AS WE'VE DONE NOTHING BUT TOLD THE TRUTH😭

UPDATE ! ⛔⚠️😭👨‍🦼 MENTAL HEALTH SEVERELY AFFECTED 😭😭😭😭😭😭
OUR BROADBAND PROVIDERS ARE TALKTALK ( WE'VE BEEN WITH OVER 25 YEARS ) OPENREACH ARE THE GROUND ENGINEERS ! WHAT A COMPLETE SHAMBLES.THESE FAILINGS HAVE SEVERELY AFFECTED OUR MENTAL HEALTH👨‍🦼😭⛔😭😭
OK ! WHERE DO WE START...
OUR 18 MONTH CONTRACT WAS COMING TO AN END START OF AUGUST 2025.SO WE CONTACTED☎️ TALKTALK & AGREED FULL FIBRE ON AN 18 MONTH CONTRACT ! STRAIGHT FORWARD ! NO !😭👩‍🦽.WE'VE HAD 6 INSTALLATION DATES VIA TEXT,EMAILS,THEN ALL WHERE CANELLED JUST A FEW DAYS BEFORE INSTALLATION😭👩‍🦽ONE VISIT WAS UN ANNOUNCED,AS WE WHERE IN BED SLEEPING & THE LAST ONE WAS'NT INFORMED IT WAS CANCELLED,WE JUST HAD,AN EMAIL CONFIRMING WE HAVE ANOTHER INSTALLATION DATE⛔😭
NO CANCELLATION,NO APPOLOGY,NO CALL☎️😭😭😭👩‍🦽😡
OUR ANXIETY😭STRESS LEVEL👩‍🦽
HAS REACHED ANOTHER LEVEL😭
WE FEEL DUE TO BOTH OUR BROADBAND PROVIDER AND MOSTLY OPENREACH😭👩‍🦽LIFE HAS BEEN DRAINED FROM US😭WE ARE COMPLETELY ALSO UTTERY EXHAUSTED BY BOTH THEIR FAILINGS,TO PROVIDE US WITH A WHAT SHOULD HAVE BEEN A STRAIGHT FORWARD SERVICE😭😭
LOUISE FROM TALKTALK HAS KEPT US INFORMED VIA EMAIL.ALSO A PHONE CALL☎️FROM OPENREACH LAST MONTH,FINALLY CONFIRMING ALL WOULD GO AHEAD.THEN AFTER RECIEVING ANOTHER EMAIL A FEW DAYS AGO CONFIRMING YET AGAIN ANOTHER INSTALLATION DATE😭NO CANCELLATION DATE EMAIL,JUST ANOTHER INSTALLATUIN DATE AT THE END OF OCTOBER 2025😭👩‍🦽⛔
WE FEEL THEY ARE PLAYING WE PEOPLES LIVES,SHOW NO CARE,REMORSE OR COMPASSION
THESE FAILINGS HAVE SHOW US SO MUCH PAIN,AXIETY & STRESS😭⛔
NO ONE IS LISTENING,CARING😭
WE NEED TO MAKE PEOPLE👨‍🦼AWARE OF HOW OPENREACH ARE TREATING THEIR CUSTOMERS😭😭
I CALLED OOENREACH YESTURDAY,ONLY TO TOLD BY THEIR AUTOMATED SERVICE ! IF YOU NEED TO TALK ABOUT ANY UPDATES TO DO WITH YOUR BROADBAND ! CONTACT☎️YOUR BROADBAND PROVIDER😭👨‍🦼⛔WHICH AGAIN YOU CANNOT😡TALK TO ANY HUMAN😭😭😭
WHAT A WORLD WE LIVE IN !!! 😡😡
WE'VE HAD ENOUGH HEARTACHE & PAIN😭🙏😭
THEY HAVE NO EXCUSE TO WHAT THEY HAVE DONE😭⛔MAYBE THEY HAVE DONE THIS AS A DELIBERATE ACT,ONLY AS WE'VE DONE NOTHING BUT TOLD THE TRUTH😭

AVOID⛔⛔⛔
THEY DON'T GIVE THEIR LOYAL CUSTOMERS ANY FREE BETS...
THERE ARE SO MANY MORE ONLINE BOOKMAKERS OUT THERE THAT GIVE THEIR CUSTOMERS FREE BETS.
GOOD LUCK...

⛔MENTAL HEALTH AFFECTED⛔
We've had so many appointments BY EMAILS,TEXTS,given then cancelled in the past few months by OPENREACH !!! Today,this morning we recieved missed calls from two different numbers.We also had a missed DOORBELL CALL.After checking,it looked like some ENGINEER...MAYBE OPENREACH...
THIS VISIT WAS AN UN-ANNOUNCED VISIT,WHICH WE MISSED DUE TO BEING STILL IN BED.
Our INTERNET PROVIDER HAS BEEN KINDLY ENOUGH TO KEEP US UPDATED THROUGHOUT THIS WHOLE TREREIBLE EXPERIENCE.
OPENREACH have a Website with TWO CONTACT NUMBERS ! YOU ARE NOT ABLE TO CONTACT THEM AS THE LINE DOES'NT EVEN RING.
OPENREACH😭WHY DO YOU HAVE CONTACT NUMBERS WHEN MEMBERS OF THE GENERAL PUBLIC ARE NOT ABLE TO CONTACT YOU⚠️
OUR MENTAL HEALTH HAS BE AFFECTED BY YOUR FAILINGS...👩‍🦽
IS THIS SOME KIND OF DISCRIMINATION TOWARDS PEOPLE.WE FEEL YOU ARE PLAYING WITH PEOPLES LIVES😭
WE ARE SO STRESSED ALSO EXHAUSTED BY THIS WHOLE EXPERIENCE,WHICH COULD HAVE BEEN SO MUCH BETTER HANDLED ALSO DELT WITH...😭
WE JUST WANTED TO LET EVERYONE KNOW HOW WE HAVE BEEN AFFECTED ALSO LET DOWN BADLY BY OPENREACH⛔⛔⛔

Update:
Was called by a member of the Talktalk Team louise today who very kindly listened to our concerns regarding our ongoing battle with Openreach for our installation full fibre broadband.She listened with compassion & care to my struggles & has now assured me she will be keeping a close eye on our installation.Thank you Louise.You have given us some peace of mind.

😡😡😡CALLED UP PRIMARK TODAY & RECIEVED TWO OPTIONS ! GREAT ! NOT ! ONE OPTION SAID YOU CAN TALK TO THEIR TEAM,THIS WE DID,BUT AFTER ONE MINUTE WAS DISCONNECTED.THE OTHER OPTION WAS TO TALK ABOUT RETURNS.SO WE THOUGHT MAYBE THIS OPTION THEY MAY ANSWER OUR QUESTION ! WRONG AGAIN.IT WAS AN AUTOMATED VOICE BOX ! WHAT IS THE MATTER WITH THIS PRIMARK TELEPHONE SERVICE ! WHY HAVE TELEPHONES WHEN YOU DON'T EVEN ANSWER IT ! SHAME ON YOU PRIMARK😡😭TREATING YOUR CUSTOMERS LIKE THIS...

UPDATE-TALKTALK-OPENREACH😭
YESTERDAY WALL CALLED BY TALKTALK COMPLAINTS TEAM WHO SAID OUR TALKTALK FULL FIBRE INSTALLATION WILL NOW BE 10TH SEPT' 2025 ! GREAT ! NOW FOR THE KICKER😡😡😡TODAY RECIEVED TEXT ALSO EMAIL FROM OPENREACH SAYING OUR FULL FIBRE INSTALLATION IS ALMOST HERE ! YEAH !!! NOT ! SHORTLY AFTERWARDS WE RECIEVED ANOTHER TEXT ALSO EMAIL FROM OPENREACH NOW SAYING THEY HAVE CHANGED OUR FULL FIBRE INSTALLATION YET AGAIN😭😭😭TO 07TH OCT'2025😡😡😡WHAT IS HAPPENING PLEASE...THIS HAS NOW ESCALATED MY MENTAL HEALTH TO ANOTHER LEVEL,CAUSING ME SO MUCH STRESS & ANXIETY...THEY ARE PLAYING WITH PEOPLES LIVES👨‍🦽DISCRIMINATION AGAINST PEOPLE WITH MENTAL HEALTH PROBLEMS😭TALKTALK CHAT !!! OMG !!! THEY KEEP YOU HANGING ON FOR WHAT FEELS LIKE HOURS & THEN TO TOP THIS OF THEY PASS YOU ONTO ANOTHER TALKTALK CHAT PERSON.THESE PEOPLE ARE NOT QUALIFIED TO DEAL WITH THEIR CUSTOMERS.THIS WHOLE EXPERIENCE IS BEYOND ME NOW
I DO HOPE THIS WILL REACH OUT TO OTHERS THAT HAVE EITHER EXPERIENCE WHAT WE HAVE ALSO WARN OTHERS OF TALKTALK ALSO OPENREACH FAILINGS.THEY HAVE BOTH FAILED THEIR DUTY & RESPOSIBLITY TO DEAL WITH THIS VERY SERIOUS MATTER IN AN HUMANE WAY.GOD HELP US ALL.
WE DO HOPE THEIR WILL BE A FULL INVESTIGATION INTO THE WAY TALKTALK ALSO OPENREACH ARE TREATING THEIR CUSTOMERS.WE HAVE NOW REACHED THE END OF OUR PATIENCE.WHY ARE PEOPLE TREATED LIKE THIS.WE PAY FOR A SERVICE,BUT STILL DON'T RECIEVE IT.NO REAL REASON OR ANY COMPENSATION FOR ALL THE STRESS,AXIETY CAUSED BY THEM👨‍🦽

MENTAL HEALTH AFFECTED YET AGAIN
HAD A TEXT SAYING TALKTALK WAS`NT ABLE TO CONTACT ME,WHEN THEY DID`NT.
WAS ADVISED TO GO ON THEIR TALKTALK CHAT.
SO NOW BEING KEPT ON TALKTALK CHAT FOR OVER AN HOUR.BEING PASSED TO SO MANY OTHER TALKTALK CHAT PEOPLE,CAUSING SO MUCH STRESS & ANXIETY.MENTAL HEALT AFFECTED.NOW SPEAKING WITH ANOTHER TALKTALK PERSON NAMED HARSH,WHO AGAIN IS KEEPING ME ON HOLD WHILST HE SAYS HE IS TRYING TO SORT THIS OUT.THESE ARE MY THOUGHTS:TALKTALK LIKE TO PLAY WITH PEOPLES LIVES,WHICH TO ME IS INHUMANE.I SUFFER WITH SEVERAL MENTAL HEALTH DIFFICULTIES.TALKTALK ARE AWARE OF THIS BUT STILL CONTINUE TO IGNORE THE SEVERITY OF THIS VERY SERIOUS MATTER.IT IS TALKTALK`S FAILINGS.TALKTALK SHOULD BE INVESTIGATED INTO WHY THEY ARE ALLOWED TO TREAT ANYONE OF THEIR CUSTOMERS LIKE THIS.THEY SHOULD BE ASHAMED.I WOULD LIKE TO WARN ALL OTHERS.OPENREACH SHOULD ALSO TAKE RESPONSIBILITY AS THEY SENDING OUT SEVERAL DIFFERENT TEXTS FOR DATES,THEN CHANGING THEM BACK & FORE

TERRIBLE⛔⛔⛔SERVICE...
ORDER FOR FULL FIBRE BROADBAND,DUE INSTALLATION AUGUST 2025,THEN CHANGED TO SEPTEMBER 2025,NOW JUST RECIEVED A TEXT & EMAIL SAYING INSTALLATION WILL NOW BE NOVEMBER 2025😡AVOID...

TERRIBLE⛔⛔⛔SERVICE...
ORDER FOR FULL FIBRE BROADBAND,DUE INSTALLATION AUGUST 2025,THEN CHANGED TO SEPTEMBER 2025,NOW JUST RECIEVED A TEXT & EMAIL SAYING INSTALLATION WILL NOW BE NOVEMBER 2025😡ANOTHER TWO MONTHS😭AVOID...
Update:YOU CANNOT CONTACT OPENREACH BY PHONE📞☎️WHAT SORT OF COMPANY IS THIS !

AVOID THIS BREAKDOWN COMPANY.VERY BAD EXPERIENCE
JOINED UP A FEW DAYS AGO
THEN CANCELLED MY BREAKDOWN,AS THEY SAID THEY MAY NOT BE ABLE TO TAKE OUR VEHICLE🚙TO OUR HOME DESTINATION.I CALLED UP & THEY SAID THEY WILL REFUND MY MONEY IN FULL WITHIN A FEW DAYS.AS OF YET NO REFUND⚠️.THIS IS FAILINGS ON THEIR BEHALF.
THIS WAS BEFORE THE POLICY HAD STARTED.I'M VERY UNHAPPY😡
UPDATE:5 DAYS LATER & STILL NO REFUND.AVOID😭😭😭😭😭😭😭😭

Have previously been with this car insurance company in the past.They are very competitive,value for money also very honest.I would'nt go anywhere else

⛔⛔⛔AVOID⛔⛔⛔
HAVE BEEN A GOOD LOYAL CUSTOMER FOR SOME TIME.
WAS RECIEVING FREE BETS EACH
WEEK.NOW I HAVE BEEN TOLD YOU ONLY GET FREE BETS BASED ON HOW MUCH YOU LOOSE.TERRIBLE.
BET ELSEWHERE PLEASE...⚠️⚠️⚠️

TERRIBLE EXPERIENCE
MENTAL HEALTH AFFECTED
BOUGHT A PAIR OF SIZE 10 PUMA TRAINERS ONLINE.THEY WOULD'NT FIT.THEY FEEL LIKE A SIZE 8.SO NOT TRUE TO SIZE.YOU EVEN HAVE TO PAY £4.99 TO RETURN ITEM.
ABSOLUTELY DISCRACEFUL
AVOID THIS ONLINE COMPANY.

⚠️Terrible Experience⛔⛔⛔
Mental health affected👨‍🦽👨‍🦽👨‍🦽
Bought pair of size 10 trainers puma
Only feels like size 9 trainers
I suffer with health condition,one being Cellulitis on my left foot.
When i tried putting my left foot into the new puma size 10 trainer ! OMG !
The pain i experienced...was next to none.The trainers where too small also very tight to get one.Also they want you to pay £4.99 to return these false size trainers.Please DO NOT BUY THESE TRAINERS...THEY ARE NOT TRUE TO SIZE...PUMA...YOU NEED TO ADDRESS THIS VERY SERIOUS ISSUE...

Mental health affected.
Online chat left me so much stressed.
Kept me on chat for what seemed a life time.
No appolgies,nothing.
Then called up againa few days later only to be passed again to another agent,but again left for ages listening to the so annoying music tune...
TalkTalk ! You should be ashamed of how your treating your loyal customers,even all your customers.

⚠️Mental heath affected⛔⛔⛔
Talktalk Online Chat Experience...
Terrible.They keep on asking so many questions,making things so very complicated.Then keep passing me to someone else.I've never ever felt so exhausted.I've given up now.

Excellent communication.
Daily updates.
Great helpful delivery drivers.
Highly recommended.

Not that great.
Service could be better.
Hots drinks served warm.
Food quality not that good.
Expected much better.
Prices a little too high.