Ndamuwanepi John Ishemunyoro

they lied to me. no free spreadsheet to download. and there is no button to unsubscribe either.

account ID:Account ID #16590711.

changed my rating to 4 after their prompt response

I have happily added their email address to blocked; and spam list!
You can read by their copied and pasted comments when they reply to posts on here; that they are insolent; arrogant; obnoxious and a truly repulsive organisation.🤢

In the world of cyber security scammers; who trusts or responds to unsolicited emails? There is a way of going about things. It’s either; they don’t want to; they don’t know how to; or they are an unscrupulous organisation

just like the most recent comment...I went to university 15 years ago and cannot log in. The phone numbers are an absolute waste of time, automated and tell you to do it online. you send them a complaint; they will tell you that they read it but reject it and go online. But online; they have the wrong details about me so cannot log in.
Non existent service.

Perch Capital and their subsidiary ACI are patronising and have a non existent customer service.

One of the worst companies to deal with. Very quick to respond on here; but when you send them a mail or email; they respond haphazardly. It’s as if; the every time you speak with someone they don’t have a record or history of the previous conversations.

Your sorry mean nothing. I need action not sweet words!

Patronising; non existent customer service.

One of the worst companies to deal with. Very quick to respond on here; but when you send them a mail or email; they respond haphazardly. It’s as if; the every time you speak with someone they don’t have a record or history of the previous conversations.

Why are their seats so dirty and dusty.

I can catch the first train in the morning from Nottingham to Liverpool 0743 hours; to go work.

Difficult to get comfortable on clean clothes on these seats

non-existant customer service.
terrible record keeping.

scores of emails exchanged. recorded mails send. and they still do not understand the issue.
every time I speak with someone its like they are investigating my query anew.
they will reply here and ask for my details; but they can easily look up themselves and review all the communications beforehand

I have reported them to the Financial Ombudsman. They will reply and say; "Financial Ombudsman," dont regulate us; yes they do regulate your subsidiary ACI UK!!!

non existant customer service.
terrible record keeping.

scores of emails exchanged. recorded mails send. and they still do not understand the issue.
every time I speak with someone its like they are investigating my query anew.
they will reply here and ask for my details; but they can easily look up themselves and review all the communications beforehand

Evri stole my parcel.

H0483A0999158075

And it’s impossible to contact them via chat or via telephone.
If they cannot deliver it; I can pick it up myself!
I want my parcel!!


uPDATE: Every so quick to reply here but they have ignored me for the past 4 weeks. This complaint contains the reference number. Email me anytime after all; you have my details. I want my parcel delivered or tell me where it is and I will pick it myself

they do not reply to messages.
reporting them to Fiancial Ombudsman

felt robbed having to give them a 1. I wish it was zero. requested for information to be amended after providing evidence and their response to say the least is limp.

felt robbed having to give them a 1. I wish it was zero. requested for information to be amended after providing evidence and their response to say the least is limp.

Thank you for providing a competitively priced product.

I have to give a 1 star for my experience collecting a light bulb I ordered in your store.
The colleagues on customer service were polite and friendly but did not have their machines “telxon guns/devices” to process my collection.

So they called on the tannoy for someone to come and help me. The colleagues who turned up had a device but they could not log in so they could not help me.

So I had to wait for another colleague to eventually turn up. By this point more than a dozen people had been served and left the store.

At this point, I was not upset and neither did I feel let down. A colleague with a working device finally turned up but they did not know how to use the device. Another colleague tried to help

They kept complaining that another colleague had taken the device, left it on a table, and that the other colleague did not scan the location of my package. They needed to scan the package first out of its location before they can scan my QR code on the phone and then give it to me.

More than half an hour went by with colleagues not knowing how to use their devices. I tried to speak to a lady whom I assumed was the manager as they were not wearing uniform but they said that they could not help me as they were doing the “end of day money counts.”

In the end another passing colleague, was able to use the device and resolve this issue within seconds.

A click and collect for a light bulb has taken more than 30 minutes with five staff members who could not help me.

I even offered a workaround of my name or the order number but it was unacceptable

when I joined Wise Driving, they haunted me asking me for proof of "No Claims discount," certificate

a year later, I did not renew with them, and i then asked them for my "no claims bonus certificate." They have not been responsive to my repeated reuquests via chat, emails and telephone calls.

They do not reply to emails. when I called, they told me it's on my account, I went through all the documents and there was nothing. I called again and they said they will send me an email with the document. I told them that I will wait on the phone until i receive an email. they send me an email with the "heading - no claims bonus," but not attachment and told me to check online.

i called again, and told them online, there is information but there is no certificate document to download, they said, its ok, i will send you an email. I told them i will wait on the phone until i receive my email but they insisted that it might take a while but it surely coming to your inbox and check your spam. The email never came. Funny enough i receive all their automated emails but there is no email from a dedicated person for an ongoing issue.

I send an email to Utilita with my request.
they took long to respond and then they texted me a number to call. I have been trying to call during my hour long lunch breaks at work during the week and have not managed to speak to anyone.

I have tried their live chat twice..I start from number 100 and wait until am at the front of the queue. no one speaks to me, i keep getting thrown back down the line in the queue

Highly recommend, can’t recommend enough. Fresh food, superb customer service, lovely atmosphere. We came to this place twice while on our holiday in Rutland.

Newcross take time to invest in their staff's wellbeing, which is rare in "care agencies..." and they offer competitive wage hourly rates.
Most interaction between field and office staff is through I.T. (apps) and telephone. Their policies on pay rates or how to increase your pay rate are clear, and their mileage compensation is fair.
The quick processing of payments/requests done automatically through their apps means your interaction with them in regard to your money/wages is stress-free.

great game of electric shock football for my Stag do in January.