Non Accountable, non existant Customer service
I send an email to Utilita with my request.
they took long to respond and then they texted me a number to call. I have been trying to call during my hour long lunch breaks at work during the week and have not managed to speak to anyone.
I have tried their live chat twice..I start from number 100 and wait until am at the front of the queue. no one speaks to me, i keep getting thrown back down the line in the queue
Reply from Utilita
Hi Ndamuwanepi,
Sorry to hear this, I have tried calling today at 11:05 to discuss this further, unfortunately I wasn't able to reach you, I will try again later.
Kind regards
Ash
Update 14:26
Hi Ndamuwanepi,
I have tried calling again today to discuss this further, unfortunately I wasn't able to reach you, I will try once again later.
Kind regards
Ash
Update 16/01/2014 12:05
Hi Ndamuwanepi,
Thank you for answering my call this afternoon, I will call back on Thursday morning as you requested.
Kind regards
Ash