Philip kendall

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky

That's great to hear, thank you Philip! 💚

Hi Philip,

We’re sorry to read your review and thank you for sharing your feedback.

Our loans range from £100 up to £400, with £400 being the highest amount we offer.

Your application is now closed, and we will not take any further action on it. We apologise if the messages you received felt excessive—that was not our intention. We will use your feedback to improve our communication in the future.

Thank you again for your feedback. Should you require any further assistance, please do not hesitate to contact us.

Good morning Philip

Thank you so much for taking the time to leave us a review - it means a lot to our team and is very much appreciated!

Kind regards

Louise Wiseman
Director

Good morning, Philip.

Sorry to hear we can’t cover you this time around.

We review our rules often, and sometimes what we can cover changes.

Sorry - we’re unable to change this decision or give you a specific reason.

I've sent you an email to request your policy details to ensure your feedback has been logged against the policy.

Best wishes,
Jon
AXA Customer Service Team

Hi Philip,

Thank you for your feedback. We’re sorry to hear that you were disappointed with the battery replacement service. We aim to provide clear options, and we understand your frustration. If you have any concerns or would like further clarification, please feel free to reach out to us. We hope to have the opportunity to better serve you in the future.

Thank you for your kind comments and taking the time to leave a review.

Thanks for your review Phillip, so glad we could sort for you :) Enjoy the new bike!

Hi, it’s really disappointing to hear where we’ve let you down. I’m keen for us to work with you to get to the bottom of it please get in touch over Facebook or Twitter with your details, include a copy of your review & #Trustpilot in your message. If you don't have access to do this, you can use the live chat option via the website or app. Thanks, Matt

Hi Philip

Thank you for your comments & 5-star rating.


Wiser Choice Bike

Hi Philip, thank you for your feedback! We are really happy to hear that you enjoy our service and that your dog was happy with your sitter as well. If you need anything, we are at your disposal. Best regards, Claudia from Rover

Thank you phil. i hope we can continue to be your preferred seller :)

Good Afternoon Phillip,

Thanks for the review and feedback.

Lauren @ More Than

Hi Philip, thanks for the five stars! We want dealing with us to be straightforward, so it's really fantastic to hear about how easy you found our application process! We're delighted to know that you'd highly recommend us too! Please don't hesitate to contact us should you require any further assistance. Thanks again.